Our family has been coming to Drew for our phones and communications advice for years. He has supported our kids to make sensible choices for their phone functions from first phones when they started... See more
Company replied
19/21 Gold Street, NN16 8JA Kettering, GB
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Our family has been coming to Drew for our phones and communications advice for years. He has supported our kids to make sensible choices for their phone functions from first phones when they started... See more
Company replied
Drew was amazing, we were looked after and were given the best deals instantly. All in a matter of 15 minutes we were in and out. Recommend drew tremendously.
Company replied
I was very happy with the lovely lady called rupali who helped with my broken phone and explained clearly what my options were so very happy with my experience and she did not pay me to say this x
Company replied
Drew is always proactive in his approach to all customers, friendly and ALWAYS polite with his smile and can do attitude. Approachable and will go to any lengths to allow customers to leave with a br... See more
Company replied
Written by the company
19/21 Gold Street, NN16 8JA, Kettering, United Kingdom
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Such an helpful person
One of the best
Thank you for all your help Drew

Reply from Vodafone UK - Kettering
Very friendly and professional top service 👌Saniya was just so helpful 👍

Reply from Vodafone UK - Kettering
Rupali had Great customer service, was very helpful and helped me to upgrade my phone easily, was also very patient and friendly with my little one

Reply from Vodafone UK - Kettering
Drew was very understanding, patient and listened well and catered to my needs very well. Service was excellent and I received updates throughout the process 😀 . I am very happy with the service received! Staff are great and accommodating. Highly recommended! 👍🏽

Reply from Vodafone UK - Kettering
A very pleasant lovely experience with drew, I will always come to store to see hin only

Reply from Vodafone UK - Kettering
Drew was excellent very helpful would recommend anyone to ask for him very knowledgeable.

Reply from Vodafone UK - Kettering

Reply from Vodafone UK - Kettering

Reply from Vodafone UK - Kettering
Saniya helped me get a new contract and moved me over from giffgaff for way cheaper. So happy.

Reply from Vodafone UK - Kettering
I had a fantastic experience with Saniya at Vodafone. She was incredibly helpful, patient, and knowledgeable throughout the entire process. Saniya took the time to clearly explain all my options, answered every question thoroughly, and made sure I felt confident in my decisions.
Her professionalism and friendly attitude truly stood out, and she went above and beyond to ensure everything was sorted quickly and efficiently. It’s rare to receive customer service of this quality. Saniya is a real asset to the team. I highly recommend seeking her assistance if you visit!

Reply from Vodafone UK - Kettering
Good focus,and Excellent Service,by Drew

Reply from Vodafone UK - Kettering

Reply from Vodafone UK - Kettering
Very communicative and speak so nice and respectful with the people
Very kindly person❤️
Thank you Saniya🙏❤️

Reply from Vodafone UK - Kettering
I visited Vodafone Kettering branch today to discuss my plan and Saniye was exceptionally helpful and kind with supporting me. Big thank you to her for supporting me so great!

Reply from Vodafone UK - Kettering
Saniya was or should i say is a very friendly and helpful sales person,nothing was to much trouble for her even though I'm not very good with tech she was patient and very understanding,she s a credit to your company

Reply from Vodafone UK - Kettering
I recieved amazing help from Saniya and they were able to explain everything I needed to know, very helpful.

Reply from Vodafone UK - Kettering

Reply from Vodafone UK - Kettering
Very friendly and helpful got a great deal on two phones saniya was very professional and explained everything in a way a papa could understand well done

Reply from Vodafone UK - Kettering
We have been coming into see Drew at Vodafone for the last 7 years and he has always helped us with our upgrades. He is very good at his job and will always find the right deal for us.

Reply from Vodafone UK - Kettering
As always I received excellent service from Drew in the store as I know he will always be helpful to all his customers

Reply from Vodafone UK - Kettering
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