A really thoughtful personal service when upgrading my mobile and broadband. Adam went above and beyond for me and gave me really helpful advice and practical help in setting up my new device. He also... See more
Company replied
Location
Switch location8 High Street, DY10 2DQ Kidderminster, GB
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See what reviewers are saying
Came into store to get back into MyVodafone app and Marlon made me realise that my account was due an upgrade, he made my plan cheaper with roaming included. Thanks
Company replied
I went into the Kidderminster store today and spoke to Chloe who was very friendly, helped me with the lack of signal by correctly resetting the network. Also discussed other options with the sim avai... See more
Company replied
Marlon helped me get back into my phone as it was locked and my pin was not working, he also upgraded my plan. Most helpful and understanding.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Kidderminster
Written by the company
Contact info
8 High Street, DY10 2DQ, Kidderminster, United Kingdom
5.0
Excellent
477 reviews
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Reply from Vodafone UK - Kidderminster
Hey Neil,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service again!
As ever, Adam was extremely helpful and informative. 100% recommended!
February 4, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hi Dave,
Thank you so much for your wonderful review and the amazing support you’ve shown for Adam —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
No one could call me and and it was…
No one could call me and and it was very frustrating, but Marlon fixed it and now I can receive calls again.
February 3, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hi Diane,
Thank you so much for your wonderful review and the amazing support you’ve shown for Marlon —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Marlon sorted my upgrade out and now I…
Marlon sorted my upgrade out and now I have more data, very happy.
February 3, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey Stacey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was a bit frustrated with the process…
I was a bit frustrated with the process of doing a transfer of ownership, which is a little complicated, but Marlon in Kidderminster store, e helped be to understand what I needed to get it sorted, he should be a manager, very helpful chap.
February 3, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey Ian,
Thanks for the lovely review and fantastic support for Marlon .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
I had an outstanding bill but Marlon…
I had an outstanding bill but Marlon got the bottom of it and it is now sorted. Always get good help when I go into the Kidderminster store.
February 3, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey Matt,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
My sim was not working when I ported…
My sim was not working when I ported over from the Three network but Marlon helped me to get it working again, he's a star.
February 3, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey Rose,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Kidderminster
Hey Viv,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Marlon upgraded our broadband with a…
Marlon upgraded our broadband with a good offer and gave us a deal with our mobile phones that we will come back into store to do in a few days. He was polite professional and explained throughly exactly what we had.
February 2, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey Julian,
Thanks for the lovely review and fantastic support for Marlon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had issues with my Vodafone account…
I had issues with my Vodafone account and Marlon helped me sort it out. He also sorted my spend manager limit.
February 2, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey Mark,
Thanks for the lovely review and fantastic support for Marlon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Staff are very helpful in…
Staff are very helpful in Kidderminster, Marlon is a great adviser, thanks for your help in keeping my number.
February 2, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey,
Thanks for the lovely review and fantastic support for Marlon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Marlon helped me get back into my…
Marlon helped me get back into my Facebook, he’s great, knows a lot of stuff, thanks 😊
February 2, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey Ken,
Thanks for the lovely review and fantastic support for Marlon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Marlon explained everything clearly and…
Marlon explained everything clearly and provided a brilliant service.
January 30, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey Tamara,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I came into Vodafone Kidderminster and…
I came into Vodafone Kidderminster and Marlon had to stay behind for 1 hour after closing time to help me transfer my data, he was so patient and helpful, can't thank him enough.
January 29, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey Marlon,
Thanks for the lovely review and fantastic support for Julie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Perfect service by zee!
January 28, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey Lesley,
Thanks for the lovely review and fantastic support for Zee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ismail helped me with my sim issue
Ismail helped me with my sim issue. Well done.
January 28, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey Devinder,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Zee did a great job saving me money
Zee did a great job saving me money! Can't fault the service!
January 27, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey George,
Thanks for the lovely review and fantastic support for Zee.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Marlon gave me information about…
Marlon gave me information about roaming in the Caribbean and advised me what I need to do and the cost, he is very helpful.
January 26, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey Sandy,
Thanks for the lovely review and fantastic support for Marlon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I could not get into the My Vodafone…
I could not get into the My Vodafone App but Marlon helped me change the email to my new one, update the password and got me logged back in, he was very patient and did this while he was doing a data transfer for another customer, he's fantastic.
January 26, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey Ken,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgraded the wife's phone and Marlon…
Upgraded the wife's phone and Marlon was clear with what I was having, he's credit to Vodafone, thanks.
January 26, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey Lynnette
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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