Vodafone UK - Kidderminster Reviews 

477
TrustScore 5 out of 5

5.0

8 High Street, DY10 2DQ Kidderminster, GB


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Rated 5 out of 5 stars

A really thoughtful personal service when upgrading my mobile and broadband. Adam went above and beyond for me and gave me really helpful advice and practical help in setting up my new device. He also... See more

Company replied

Rated 5 out of 5 stars

Came into store to get back into MyVodafone app and Marlon made me realise that my account was due an upgrade, he made my plan cheaper with roaming included. Thanks

Company replied

Rated 5 out of 5 stars

I went into the Kidderminster store today and spoke to Chloe who was very friendly, helped me with the lack of signal by correctly resetting the network. Also discussed other options with the sim avai... See more

Company replied

Rated 5 out of 5 stars

Marlon helped me get back into my phone as it was locked and my pin was not working, he also upgraded my plan. Most helpful and understanding.

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Kidderminster

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 8 High Street, DY10 2DQ, Kidderminster, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

477 reviews

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5.0

All reviews

(477)

42,657 reviews in the last 12 months

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Rated 5 out of 5 stars

Came into store to ask about wifi…

Came into store to ask about wifi calling, I was dealing with Chloe who was able to reduce my bill and was really understanding and took her time to discuss everything for me. Exceptional service, highly recommend this store will be returning for the services provided.

February 14, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Ali,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ismail helped with an iasue with my…

Ismail helped with an iasue with my phone all sorted

February 14, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Mandy,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Popped into the Kidderminster…

Popped into the Kidderminster store,with an issue,Chloe sat us down sorted out my issue very quickly.very professional,friendly and very knowledgeable on two phones my partner and I are going to get in March.
Thank you Chloe,and will see you then.

February 13, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey there,

Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in for my upgrade and left with a…

Came in for my upgrade and left with a deal that is £10 cheaper than what I was paying, Marlon gave me a good deal, thanks.

February 13, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Simon,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I couldn't stop the talk back on my…

I couldn't stop the talk back on my phone and it was driving me crazy but Marlon fixed it for me, no more talking.

February 13, 2026
Unprompted review
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Reply from Vodafone UK - Kidderminster

Hey Diane,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in to cancel my contract but…

Came in to cancel my contract but Marlon gave me a new deal and saved me some money with a new deal.

February 13, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Anne,

Thanks for the lovely review and fantastic support for Marlon.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience and very helpful thank…

Great experience and very helpful thank you adam

February 13, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Martin,

Thanks for the lovely review and fantastic support for Adam. It's heartwarming to read such encouraging feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

First class service by Zee

February 12, 2026
Unprompted review
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Reply from Vodafone UK - Kidderminster

Hey Frederick,

Thanks for the lovely review and fantastic support for Zee.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ismail sorted me out a new home…

Ismail sorted me out a new home broadband.

February 12, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Aaron,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ismail was great helped me get into my…

Ismail was great helped me get into my vodafone app

February 12, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Tim,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Adam was really great very helpful and…

Adam was really great very helpful and got everything sorted very helpful again thank you very much.

February 11, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Matthew,

Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Marlon helped me update my address and…

Marlon helped me update my address and let me know about offers on my account.

February 10, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in to do my broadband and Marlon…

Came in to do my broadband and Marlon was a nice lad and got it sorted, very happy thanks.

February 10, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Thomas,

Thanks for the lovely review and fantastic support for Marlon.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had a phone issue ismail sorted it out…

Had a phone issue ismail sorted it out for me also upgraded my sim brilliant service from him

February 7, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ismail was great fantastic service

February 7, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Chris, ​

Thanks for the lovely review and fantastic support for Ismail. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Came in for roaming query very helpful…

Came in for roaming query very helpful information from ismail.

February 7, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Judith,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My phone was going really slow but…

My phone was going really slow but popped into kidderminster store and Marlon got it running smooth again.

February 6, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Peter,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Marlon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in few days ago with an issue

Came in few days ago with an issue, I had a change of device and ismail helped me setup everything on my new device and explained everything well and clearly.

February 5, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Harvey,

Thanks for the lovely review and fantastic support for Ismail.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very patient lady (Chloe) even went…

Very patient lady (Chloe) even went over store closing time to help us with our phone upgrades! Very helpful with our questions and explained everything in great detail. A valuable college to the Vodafone Kidderminster store.

February 4, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey David,

Thanks for the lovely review and fantastic support for Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service and very professional

Great service and very professional. Thanks adam and team kidderminster

February 4, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Rosalyn,

Thanks for the lovely review and fantastic support for Adam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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