A really thoughtful personal service when upgrading my mobile and broadband. Adam went above and beyond for me and gave me really helpful advice and practical help in setting up my new device. He also... See more
Company replied
8 High Street, DY10 2DQ Kidderminster, GB
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A really thoughtful personal service when upgrading my mobile and broadband. Adam went above and beyond for me and gave me really helpful advice and practical help in setting up my new device. He also... See more
Company replied
Came into store to get back into MyVodafone app and Marlon made me realise that my account was due an upgrade, he made my plan cheaper with roaming included. Thanks
Company replied
I went into the Kidderminster store today and spoke to Chloe who was very friendly, helped me with the lack of signal by correctly resetting the network. Also discussed other options with the sim avai... See more
Company replied
Marlon helped me get back into my phone as it was locked and my pin was not working, he also upgraded my plan. Most helpful and understanding.
Company replied
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8 High Street, DY10 2DQ, Kidderminster, United Kingdom
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Adam was very helpful, polite and friendly . Pleased to have my new phone sorted with Adams help.

Reply from Vodafone UK - Kidderminster
Adam was really helpful at sorting out a new phone & contract for me with the best price. He is very peasant & helpful & went through everything in detail to make sure i understood eveything. All in all a great service.

Reply from Vodafone UK - Kidderminster

Reply from Vodafone UK - Kidderminster
Ismail was freindly helpful and chatty helped me device off.

Reply from Vodafone UK - Kidderminster
Very pleasant experience, Chloe explained options clearly and simply. Guidance given on best options available.

Reply from Vodafone UK - Kidderminster
Adam was patient, informed and sorted all my queries - thank you

Reply from Vodafone UK - Kidderminster
I came in and upgraded my device ismail was very helpful in setting everything up for me.

Reply from Vodafone UK - Kidderminster
Chloe at the Kidderminster store was excellent, extremely knowledgeable and friendly, went through everything that was asked for and explained everything step by step. I'm absolutely delighted.

Reply from Vodafone UK - Kidderminster
Very patient kind and helpful
Very professional explained all well and ensured everything working correctly
Very pleased with service - excellent
Many thanks Adam

Reply from Vodafone UK - Kidderminster
Marlon was very friendly and super helpful. I didn’t feel rushed and my needs were listened too.
I went into the Kidderminster store today and spoke to Chloe who was very friendly, helped me with the lack of signal by correctly resetting the network. Also discussed other options with the sim available, in order to lower the costs. I recommend going to see Chloe at Vodafone Kidderminster. Thank you

Reply from Vodafone UK - Kidderminster
Thanks zee for helping me and my mom with our phones

Reply from Vodafone UK - Kidderminster
Adam has been excellent, I've met him before and always helpful and explains everything.
Many thanks.

Reply from Vodafone UK - Kidderminster
Excellent service and very helpful thanks Adam

Reply from Vodafone UK - Kidderminster
Adam was very helpful & reassuring when we decided to up date our phones. He was informative & advised us on several options for data plans. I would say the experience was made much less stressful with Adams advice.

Reply from Vodafone UK - Kidderminster
Helpful and Knowledgeable assistance from Adam

Reply from Vodafone UK - Kidderminster

Reply from Vodafone UK - Kidderminster

Reply from Vodafone UK - Kidderminster
Adam at the store was absolutely fantastic and provided an excellent experience. He was professional, knowledgeable and took the time to explain everything in detail. I really appreciated his help and will definitely be coming back.

Reply from Vodafone UK - Kidderminster
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