Vodafone UK - Kidderminster Reviews 

477
TrustScore 5 out of 5

5.0

8 High Street, DY10 2DQ Kidderminster, GB


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Rated 5 out of 5 stars

A really thoughtful personal service when upgrading my mobile and broadband. Adam went above and beyond for me and gave me really helpful advice and practical help in setting up my new device. He also... See more

Company replied

Rated 5 out of 5 stars

Came into store to get back into MyVodafone app and Marlon made me realise that my account was due an upgrade, he made my plan cheaper with roaming included. Thanks

Company replied

Rated 5 out of 5 stars

I went into the Kidderminster store today and spoke to Chloe who was very friendly, helped me with the lack of signal by correctly resetting the network. Also discussed other options with the sim avai... See more

Company replied

Rated 5 out of 5 stars

Marlon helped me get back into my phone as it was locked and my pin was not working, he also upgraded my plan. Most helpful and understanding.

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Kidderminster

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 8 High Street, DY10 2DQ, Kidderminster, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

477 reviews

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5.0

All reviews

(477)

42,200 reviews in the last 12 months

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Rated 5 out of 5 stars

Adam was very helpful

Adam was very helpful, polite and friendly . Pleased to have my new phone sorted with Adams help.

May 9, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Jim,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Adam was really helpful at sorting out…

Adam was really helpful at sorting out a new phone & contract for me with the best price. He is very peasant & helpful & went through everything in detail to make sure i understood eveything. All in all a great service.

May 9, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Janet,



This is fantastic to hear! We really appreciate the feedback.



If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service from Adam.

Very good service from Adam.

May 8, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Geraldine,

Thanks for the lovely review and fantastic support for Adam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ismail was freindly helpful and chatty…

Ismail was freindly helpful and chatty helped me device off.

May 8, 2026
Unprompted review
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Reply from Vodafone UK - Kidderminster

Hey Claire,

Thanks for the lovely review and fantastic support for Ismail.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very pleasant experience

Very pleasant experience, Chloe explained options clearly and simply. Guidance given on best options available.

May 7, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Adam was patient

Adam was patient, informed and sorted all my queries - thank you

May 5, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Sara,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came in and upgraded my device ismail…

I came in and upgraded my device ismail was very helpful in setting everything up for me.

May 2, 2026
Unprompted review
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Reply from Vodafone UK - Kidderminster

Hey Anita,

Thanks for the lovely review and fantastic support for Ismail.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chloe at the Kidderminster store

Chloe at the Kidderminster store was excellent, extremely knowledgeable and friendly, went through everything that was asked for and explained everything step by step. I'm absolutely delighted.

May 1, 2026
Unprompted review
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Reply from Vodafone UK - Kidderminster

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good by Zee

May 1, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Dorothy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very patient kind and helpful

Very patient kind and helpful
Very professional explained all well and ensured everything working correctly
Very pleased with service - excellent
Many thanks Adam

May 1, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I went into the Kidderminster store…

I went into the Kidderminster store today and spoke to Chloe who was very friendly, helped me with the lack of signal by correctly resetting the network. Also discussed other options with the sim available, in order to lower the costs. I recommend going to see Chloe at Vodafone Kidderminster. Thank you

April 29, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Kay,

Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks zee for helping me and my mom…

Thanks zee for helping me and my mom with our phones

April 24, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Michael,

Thanks for the lovely review and fantastic support for Zee.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Adam has been excellent

Adam has been excellent, I've met him before and always helpful and explains everything.
Many thanks.

April 24, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Cynthia,

Thanks for the lovely review and fantastic support for Adam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service and very helpful…

Excellent service and very helpful thanks Adam

April 22, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster


Hey Anthony,

Thanks for the lovely review and fantastic support for Adam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Adam was very helpful & reassuring when…

Adam was very helpful & reassuring when we decided to up date our phones. He was informative & advised us on several options for data plans. I would say the experience was made much less stressful with Adams advice.

April 20, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Dawn,

Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful and Knowledgeable assistance…

Helpful and Knowledgeable assistance from Adam

April 18, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Angharad,

Thanks for the lovely review and fantastic support for Adam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful good work from zee

April 16, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ismail Help me setup my Vodafone app

April 16, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Cathryn,

Thanks for the lovely review and fantastic support for Ismail.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Adam at the store was absolutely…

Adam at the store was absolutely fantastic and provided an excellent experience. He was professional, knowledgeable and took the time to explain everything in detail. I really appreciated his help and will definitely be coming back.

April 15, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Heather,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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