A really thoughtful personal service when upgrading my mobile and broadband. Adam went above and beyond for me and gave me really helpful advice and practical help in setting up my new device. He also... See more
Company replied
Location
Switch location8 High Street, DY10 2DQ Kidderminster, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Came into store to get back into MyVodafone app and Marlon made me realise that my account was due an upgrade, he made my plan cheaper with roaming included. Thanks
Company replied
I went into the Kidderminster store today and spoke to Chloe who was very friendly, helped me with the lack of signal by correctly resetting the network. Also discussed other options with the sim avai... See more
Company replied
Marlon helped me get back into my phone as it was locked and my pin was not working, he also upgraded my plan. Most helpful and understanding.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Kidderminster
Written by the company
Contact info
8 High Street, DY10 2DQ, Kidderminster, United Kingdom
5.0
Excellent
477 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Vodafone UK - Kidderminster
Hey Carol,
Thanks for the lovely review and fantastic support for Zee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Kidderminster
Hey Betty,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Kidderminster
Hey Janice
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Ismail helped get my broadband…
Ismail helped get my broadband appointment rescheduled great work from him
April 13, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey Lewis,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came in for a virus on my phone and…
I came in for a virus on my phone and ismail sorted me out a new sim only brilliant service well done lad
April 11, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey Andrej,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ismail sorted me out a new contract
April 11, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey Fred,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was not getting any data on my sim…
I was not getting any data on my sim ismail helped me he checked my settings and fixed the issue on hand.
April 11, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey Charlie,
Thanks for the lovely review and fantastic support for Ismail.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came in store and was served by a…
Came in store and was served by a colleague named ismail who was very helpful and helped me through my issue
April 11, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey Sarah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ismail helped me with my network query
April 11, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey Lyndon,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ismail helped me with my phone issue…
Ismail helped me with my phone issue great service from him
April 11, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey Gary,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ismail helped with my MiFi device setup…
Ismail helped with my MiFi device setup my device
April 11, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey Pat,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ismail sorted me a sim only
April 10, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey Campbell,
Thanks for the lovely review and fantastic support for Ismail.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ismail was very helpful sorted me a new…
Ismail was very helpful sorted me a new phone.
April 10, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey Jane,
Thanks for the lovely review and fantastic support for Ismail.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good work by zee
April 10, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Saw zee in store who helped me get a…
Saw zee in store who helped me get a new phone and cheaper price
April 7, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey Paul,
Thanks for the lovely review and fantastic support for Zee.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in looking for an Iphone at £40 a…
Came in looking for an Iphone at £40 a month. Chloe managed to find us a phone with the exact spec on our exact price point. Very helpful. Extremley lovely
April 7, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic experience by zee very…
Fantastic experience by zee very knowledgeable
April 3, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey Angela,
Thanks for the lovely review and fantastic support for Zee.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly faces always doing the upmost…
Friendly faces always doing the upmost to help support customer thanks Adam
April 3, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey Lewis,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Kidderminster
Hey Lee,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Kidderminster
Hey John,
Thanks for the lovely review and fantastic support for Zee.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.