A really thoughtful personal service when upgrading my mobile and broadband. Adam went above and beyond for me and gave me really helpful advice and practical help in setting up my new device. He also... See more
Company replied
Location
Switch location8 High Street, DY10 2DQ Kidderminster, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Came into store to get back into MyVodafone app and Marlon made me realise that my account was due an upgrade, he made my plan cheaper with roaming included. Thanks
Company replied
I went into the Kidderminster store today and spoke to Chloe who was very friendly, helped me with the lack of signal by correctly resetting the network. Also discussed other options with the sim avai... See more
Company replied
Marlon helped me get back into my phone as it was locked and my pin was not working, he also upgraded my plan. Most helpful and understanding.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Kidderminster
Written by the company
Contact info
8 High Street, DY10 2DQ, Kidderminster, United Kingdom
5.0
Excellent
477 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Vodafone UK - Kidderminster
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Happy with zee fixing my phone
April 2, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from zee
March 24, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey Christine,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came into Kidderminster store cause my…
Came into Kidderminster store cause my phone battery on my handset was not lasting, the lovely adviser Marlon give me a new iPhone and iPad on a good deal, brilliant service.
March 23, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Great to hear of this positive experience and great service from Marlon. Thanks for taking the time to let us know Maureen.
Vodafone Social Media team
Marlon helped me get back into my…
Marlon helped me get back into my Vodafone app, he is a very helpful lad.
March 21, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey Roy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Marlon helped me get rid of the block…
Marlon helped me get rid of the block on my account, which was stopping me browsing. Thank you
March 20, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey Sam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into store to collect my new phone…
Came into store to collect my new phone and marlon let me know of a new deal for my broadband and I went for it, he has now saved me over £50 a month.
March 20, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey Robert,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Managed to get my bill back down to 13…
Managed to get my bill back down to 13 quid with zee!
March 18, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey Clive,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ismail sorted out my upgrade well done…
Ismail sorted out my upgrade well done from him
March 17, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey Paul,
Thanks for the lovely review and fantastic support for Ismail.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ismail helped with my phone issue well…
Ismail helped with my phone issue well done from him
March 17, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in for an issue for my device…
Came in for an issue for my device ismail ended up upgrading me aswel as having my issue resolved brilliant service from him.
March 17, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey Pamela,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Adam was extremely helpful and…
Adam was extremely helpful and explained everything in easy to understand detail.
March 16, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Ismail helped Set up ipad great service
Ismail helped Set up ipad great service
March 16, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey Cheryl,
Thanks for the lovely review and fantastic support for Ismail.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ismail sorted me a mifi device great…
Ismail sorted me a mifi device great service
March 16, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey Dave,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ismail.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I smashed my phone and zee got me a new…
I smashed my phone and zee got me a new a17 which i really love
March 14, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I had an issue with my BT internet…
I had an issue with my BT internet email but the very helpful guy in Vodafone Kidderminster Marlon who was so patient with me and managed to sort my problem, he is a credit to the company, and a very experienced advisor.
March 13, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey Ann,
Thanks for the lovely review and fantastic support for Marlon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My screenwas not working and zee got it…
My screenwas not working and zee got it working! Lifesaver
March 12, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey Rachelle,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
excellent customer service by zee
excellent customer service by zee, I’m really happy with my new phone
March 11, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey Carol,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Zee did a good job I am saving 5 quid a…
Zee did a good job I am saving 5 quid a month now with a new phone
March 11, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service.Dealt with Vodafone…
Excellent service.Dealt with Vodafone for many years and always satisfied.Staff are great and so helpful thanks Adam
March 10, 2026
Unprompted review
Reply from Vodafone UK - Kidderminster
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.