First of all, I would like to show my appreciation for today’s service. Shanice was really helpful this morning during her service. I sense I have been treated like royalty. Let’s say it was an ou... See more
Company replied
156 High Road,Kilburn, NW6 4JD London, GB
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First of all, I would like to show my appreciation for today’s service. Shanice was really helpful this morning during her service. I sense I have been treated like royalty. Let’s say it was an ou... See more
Company replied
Came in today with a customer service related issue that could only be resolved in store due to a theft. Was assisted by a "sales advisor" Vaishnavi. She was attentive, clear and outstandingly hel... See more
Company replied
The Kilburn High Road Vodafone store is my regular place for help with SIMs, etc when I visit the UK. In September I went back for help reviving my outdated VOXI plan. The store is always busy. Abo... See more
Company replied
I visited the Vodafone store to renew my contract and discuss options. Zane, the gentleman who served me, was excellent. He was knowledgeable, spoke at the right speed and communicated clearly. He w... See more
Company replied
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156 High Road,Kilburn, NW6 4JD, London, United Kingdom
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Honestly, Zahra is so very cheerful, helpful and accomodating. She explains everything very well.

Reply from Vodafone UK - Kilburn
Zara was amazing and helpful, also extremely kind.

Reply from Vodafone UK - Kilburn
Zahra was extremely helpful and sorted not only my upgrade but an additional SIM card. Great experience overall!

Reply from Vodafone UK - Kilburn
It’s really amazing to get service from WAI as he explained the things very nicely and make it easy for me to choose the dea.
Thanks to him and Vodafone

Reply from Vodafone UK - Kilburn
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