Vodafone UK - Kilburn Reviews 

184
TrustScore 5 out of 5

4.9

156 High Road,Kilburn, NW6 4JD London, GB


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Rated 5 out of 5 stars

First of all, I would like to show my appreciation for today’s service. Shanice was really helpful this morning during her service. I sense I have been treated like royalty. Let’s say it was an ou... See more

Company replied

Rated 5 out of 5 stars

Came in today with a customer service related issue that could only be resolved in store due to a theft. Was assisted by a "sales advisor" Vaishnavi. She was attentive, clear and outstandingly hel... See more

Company replied

Rated 5 out of 5 stars

The Kilburn High Road Vodafone store is my regular place for help with SIMs, etc when I visit the UK. In September I went back for help reviving my outdated VOXI plan. The store is always busy. Abo... See more

Company replied

Rated 5 out of 5 stars

I visited the Vodafone store to renew my contract and discuss options. Zane, the gentleman who served me, was excellent. He was knowledgeable, spoke at the right speed and communicated clearly. He w... See more

Company replied


Company details


Contact info

  • 156 High Road,Kilburn, NW6 4JD, London, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

184 reviews

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4.9

All reviews

(184)

39,826 reviews in the last 12 months

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Rated 5 out of 5 stars

5 stars for Zahra

Honestly, Zahra is so very cheerful, helpful and accomodating. She explains everything very well.

April 29, 2023
Unprompted review
Vodafone UK - Kilburn logo

Reply from Vodafone UK - Kilburn

Hey Lei, It's great to see Zahra was so helpful and managed to explain everything so well.
Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Zara was amazing and helpful

Zara was amazing and helpful, also extremely kind.

April 25, 2023
Unprompted review
Vodafone UK - Kilburn logo

Reply from Vodafone UK - Kilburn

Hi Francesco,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience

Zahra was extremely helpful and sorted not only my upgrade but an additional SIM card. Great experience overall!

April 22, 2023
Unprompted review
Vodafone UK - Kilburn logo

Reply from Vodafone UK - Kilburn

Hi there,

Thank you so much for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

About The plan

It’s really amazing to get service from WAI as he explained the things very nicely and make it easy for me to choose the dea.
Thanks to him and Vodafone

April 2, 2023
Unprompted review
Vodafone UK - Kilburn logo

Reply from Vodafone UK - Kilburn

Hi Farjana. Thank you for your support and feedback. If you recently visited a store, please let us know the name of the store and we'd be happy to feed this back to them directly.

Thanks again,
Vodafone Social Media Team

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