I've always found Vodafone very good and have been a customer for a number of years now. The service is excellent and whenever I've needed to go to an outlet have left reassured. Staff are always help... See more
Company replied
Location
Switch location156 High Road,Kilburn, NW6 4JD London, GB
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See what reviewers are saying
Came in today with a customer service related issue that could only be resolved in store due to a theft. Was assisted by a "sales advisor" Vaishnavi. She was attentive, clear and outstandingly hel... See more
Company replied
The Kilburn High Road Vodafone store is my regular place for help with SIMs, etc when I visit the UK. In September I went back for help reviving my outdated VOXI plan. The store is always busy. Abo... See more
Company replied
I visited the Vodafone store to renew my contract and discuss options. Zane, the gentleman who served me, was excellent. He was knowledgeable, spoke at the right speed and communicated clearly. He w... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Kilburn
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
156 High Road,Kilburn, NW6 4JD, London, United Kingdom
4.9
Excellent
180 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Customer Satisfaction
I've always found Vodafone very good and have been a customer for a number of years now. The service is excellent and whenever I've needed to go to an outlet have left reassured. Staff are always helpful and polite
July 8, 2026
Unprompted review
Reply from Vodafone UK - Kilburn
Hey Antoinette,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thanks to Arjun fantastic service
July 7, 2026
Unprompted review
Reply from Vodafone UK - Kilburn
Hey Sakina,
Thanks for the lovely review and fantastic support for Arjun. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Arjun was very helpful and helped me…
Arjun was very helpful and helped me with a great deal. Highly recommend
July 7, 2026
Unprompted review
Reply from Vodafone UK - Kilburn
Hey Roma,
Thanks for the lovely review and fantastic support for Arjun.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amal was amazing!
Amal was amazing at helping me with my contract. Very professional and explained everything thoroughly to me. Great service!
July 7, 2026
Unprompted review
Reply from Vodafone UK - Kilburn
Hey Mhamed,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic customer service.
June 23, 2026
Unprompted review
Reply from Vodafone UK - Kilburn
Hey Valerie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Iman was very helpful
Iman was very helpful, I came in to upgrade my airtime and she was fantastic at giving me the options and guaranteeing my a fabulous deal. Thank you Iman.
June 8, 2026
Unprompted review
Reply from Vodafone UK - Kilburn
Hey Drick,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thanks to Arjun for helping us with a…
Thanks to Arjun for helping us with a great deal
June 8, 2026
Unprompted review
Reply from Vodafone UK - Kilburn
Hey Hamza,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Kilburn
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Arjun was fantastic helped me with a…
Arjun was fantastic helped me with a great deal
May 9, 2026
Unprompted review
Reply from Vodafone UK - Kilburn
Hey Monia,
Thanks for the lovely review and fantastic support for Arjun.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
I had an amazing experience
I had an amazing experience, a lady called Amal was very polite and extremely helpful. She made everything much easier and provided excellent customer service!
May 7, 2026
Unprompted review
Reply from Vodafone UK - Kilburn
Hey Lola,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Kilburn
Hey Ana,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
It was a great experience and the stuff is nice and love to help and don't get bored even though my language was weak
Great, comfortable offers and payment in installments
April 11, 2026
Unprompted review
Reply from Vodafone UK - Kilburn
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
As soon as I came Shenice “sales…
As soon as I came Shenice “sales advisor “ approached me with warm welcoming since then everything I need it went smoothly till I get my new IPhone 17. Thanks for your costumer support
April 2, 2026
Unprompted review
Reply from Vodafone UK - Kilburn
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amal was very patient and professional
Amal was very patient and professional, she went beyond to help. Highly recomended.
April 1, 2026
Unprompted review
Reply from Vodafone UK - Kilburn
Hey Hazel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amal was so amazing to deal with
Amal was so amazing to deal with, such a hero!
March 7, 2026
Unprompted review
Reply from Vodafone UK - Kilburn
Hey Hannah,
Thanks for the lovely review and fantastic support for Amal.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent and Patient Support
Amal was incredibly helpful and patient with me as i am a blind customer. She assisted me with my data transfer and helped me set up Google Assistant, which i rely on for my day-to-day needs. I really appreciate her kindness and support!
March 7, 2026
Unprompted review
Reply from Vodafone UK - Kilburn
Hey Roland,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service and helpful staff
Excellent service and helpful staff
March 3, 2026
Unprompted review
Reply from Vodafone UK - Kilburn
Hi Terry,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Amal was fantastic with myself and my…
Amal was fantastic with myself and my wife during a difficult period in regards to the loss of my wife’s phone. Thank you Vodafone for your Professionalism.
February 11, 2026
Unprompted review
Reply from Vodafone UK - Kilburn
Hey Hadi,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Amal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ashley is a good man and help me he tan…
Ashley is a good man and help me he tan iPhone 17 pro Max with best deal. Thank you
February 9, 2026
Unprompted review
Reply from Vodafone UK - Kilburn
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Srija was very helpful and sorted our…
Srija was very helpful and sorted our issue out as efficiently as possible :)
February 7, 2026
Unprompted review
Reply from Vodafone UK - Kilburn
Hey Agnesa,
Thanks for the lovely review and fantastic support for Srija.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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