First of all, I would like to show my appreciation for today’s service. Shanice was really helpful this morning during her service. I sense I have been treated like royalty. Let’s say it was an ou... See more
Company replied
Location
Switch location156 High Road,Kilburn, NW6 4JD London, GB
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See what reviewers are saying
Came in today with a customer service related issue that could only be resolved in store due to a theft. Was assisted by a "sales advisor" Vaishnavi. She was attentive, clear and outstandingly hel... See more
Company replied
The Kilburn High Road Vodafone store is my regular place for help with SIMs, etc when I visit the UK. In September I went back for help reviving my outdated VOXI plan. The store is always busy. Abo... See more
Company replied
I visited the Vodafone store to renew my contract and discuss options. Zane, the gentleman who served me, was excellent. He was knowledgeable, spoke at the right speed and communicated clearly. He w... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Kilburn
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
156 High Road,Kilburn, NW6 4JD, London, United Kingdom
4.9
Excellent
184 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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I recently upgraded my phone and had…
I recently upgraded my phone and had the pleasure of being served by Amal. She was absolutely brilliant through the entire process - friendly, professional and incredibly helpful. Not only did she guide me through the upgrade, but she also handled the entire eSIM setup for me. Making everything quick and stress free. Amazing service from start to finish. Thank you Amal!
July 16, 2025
Unprompted review
Reply from Vodafone UK - Kilburn
Hey Mohamad
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vaishnavi and Nisarg both were very…
Vaishnavi and Nisarg both were very helpful in transferring the data and it was all quick and amooth
July 14, 2025
Unprompted review
Reply from Vodafone UK - Kilburn
Hey Liri,
Thanks for the lovely review and fantastic support for Vaishnavi and Nisarg.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Visit
My experience with my visit to Vodafone today was great. Srija the sale assistant was excellent and very helpful and she exceeded my expectations. Well done Srija.
July 12, 2025
Unprompted review
Reply from Vodafone UK - Kilburn
Hey Niurka,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Star employe
I’m 76 years old and very green when it comes to broadband and phone matters etc. PATRICK in Kilburn was extremely extremely helpful, efficient and explained everything very well. A star employee
June 11, 2025
Unprompted review
Reply from Vodafone UK - Kilburn
Hey Raquel,
Thanks for the lovely review and fantastic support for Patrick.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Srija was amazing
Srija was amazing! She gave us great recommendations and was very patient !! Thank you so much
June 8, 2025
Unprompted review
Reply from Vodafone UK - Kilburn
Hey Noémie,
Thanks for the lovely review and fantastic support for Srija.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Srija was so nice and helpful today
Srija was so nice and helpful today. Definitely went the extra mile! Amazing service
June 8, 2025
Unprompted review
Reply from Vodafone UK - Kilburn
Hey Lucy,
Thanks for the lovely review and fantastic support for Srija.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very satisfied with the service.
June 4, 2025
Unprompted review
Reply from Vodafone UK - Kilburn
Hey Marjory,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service!
Vaishnavi made my experience excellent and smooth! What a wonderful person!
June 4, 2025
Unprompted review
Reply from Vodafone UK - Kilburn
Hey Fipsi,
Thanks for the lovely review and fantastic support for Vaishnavi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Patrick was very welcoming and helpful…
Patrick was very welcoming and helpful and made the experience organized
May 9, 2025
Unprompted review
Reply from Vodafone UK - Kilburn
Hey Faiso,
Thanks for the lovely review and fantastic support for Patrick .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
It was very helpful and organised
It was very helpful and organised. He helped us get the best possible deal a
May 9, 2025
Unprompted review
Reply from Vodafone UK - Kilburn
Hey Hayat,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vaishnavi made the customer experience…
Vaishnavi made the customer experience very smooth and informative. The Vodafone Kilburn is very friendly and provides all the right information according to the needs.
April 21, 2025
Unprompted review
Reply from Vodafone UK - Kilburn
Hey Edna,
Thanks for the lovely review and fantastic support for Vaishnavi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Impressed with Kilburn staff
I have been so impressed with the staff here at Vodafone Kilburn especially Patrick and Vaishnavi. Couldn't have asked for better advisors and Vodafone needs to be having staff like Patrick and Vaishnavi in all there stores.
April 21, 2025
Unprompted review
Reply from Vodafone UK - Kilburn
Hey Angel,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Srija and Patrick helped us upgrade our…
Srija and Patrick helped us upgrade our mobile and broadband plans and our experience was amazing - smooth, informative and quick
April 15, 2025
Unprompted review
Reply from Vodafone UK - Kilburn
Hey Preeti,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing service from Patrick today
Amazing service from Patrick today, he is a credit to vodafone and i recommend going straight to him.
He is patient, kind and will solve any problem you have.
April 9, 2025
Unprompted review
Reply from Vodafone UK - Kilburn
Hey Elsa,
Thanks for the lovely review and fantastic support for Patrick.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I am very happy with the service
I am very happy with the service. Two people at the kilburn store s
Srija and Nirasg were very helpful and informative and very nice personalities.
April 6, 2025
Unprompted review
Reply from Vodafone UK - Kilburn
Hey Yvette,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing staff great service Patrick was…
Amazing staff great service Patrick was an absolute star I will definitely be going back.
March 23, 2025
Unprompted review
Reply from Vodafone UK - Kilburn
Hi Adebayo,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very good customer service
Very good customer service. Srija in the store have been very helpful.
March 20, 2025
Unprompted review
Reply from Vodafone UK - Kilburn
Hi Abdenasser,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Srija at Vodafone Kilburn branch was…
Srija at Vodafone Kilburn branch was very nice she explained my bills and I was very impressed.
March 20, 2025
Unprompted review
Reply from Vodafone UK - Kilburn
Hi Helena,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Thank you for the excellent service
Thank you for the excellent service. Srija at the store gave me a very good deal.
February 27, 2025
Unprompted review
Reply from Vodafone UK - Kilburn
Hi Majid,
Thank you for your review, and for sharing the experience you had with Srija. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Im grateful to have Ghazala as our…
Im grateful to have Ghazala as our vodafone representive and explained so well patiently the plan that we were confused about and we thank you for the excellent service shes the best!!!
February 23, 2025
Unprompted review
Reply from Vodafone UK - Kilburn
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
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