Vodafone UK - Kilmarnock Reviews 

201
TrustScore 5 out of 5

4.9

93 King Street, KA1 1QD Kilmarnock, GB


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Rated 5 out of 5 stars

Nathan is an absolute superstar. Helped me restart my whole Apple ID disaster and was lovely when I was on the verge of a breakdown! Thank you nathan you’re a lifesaver!!!

Company replied

Rated 5 out of 5 stars

Alex was very professional while also being friendly. Helped us with new phones, got us the best deal possible and managed to take our new phones home that day. Would recommend his store to anyone... See more

Company replied

Rated 4 out of 5 stars

Nathan was very polite and efficient. Easy to talk with and explained everything so that I could easily understand it. All in all a pleasant experience

Company replied

Rated 5 out of 5 stars

Special thankyou to Mel, who was extremely helpful after my mum had a bad experience at Vodafone Silverburn. Changed my mums sim only contract option for a new phone + sim deal, great product knowled... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Kilmarnock

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 93 King Street, KA1 1QD, Kilmarnock, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

201 reviews

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4.9

All reviews

(201)

40,288 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Craig was excellent and helped me with…

Craig was excellent and helped me with everything I needed great customer service

July 4, 2026
Unprompted review
Vodafone UK - Kilmarnock logo

Reply from Vodafone UK - Kilmarnock

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nathan is an absolute superstar

Nathan is an absolute superstar. Helped me restart my whole Apple ID disaster and was lovely when I was on the verge of a breakdown! Thank you nathan you’re a lifesaver!!!

July 4, 2026
Unprompted review
Vodafone UK - Kilmarnock logo

Reply from Vodafone UK - Kilmarnock

Hey Grace

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic experience couldn’t have…

Fantastic experience couldn’t have asked for better service extremely helpful by Alex in the Kilmarnock branch

June 29, 2026
Unprompted review
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Reply from Vodafone UK - Kilmarnock

Hey Euan,

Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good day

Alexander was charming very attentive and listened to what I was looking for and I left with what I wanted.

June 27, 2026
Unprompted review
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Reply from Vodafone UK - Kilmarnock

Hey Fiona,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Service…

Alex gave us several options that were very clear and made sure at each stage that I knew my options and the breakdown of costs. Thank you for your time!

June 26, 2026
Unprompted review
Vodafone UK - Kilmarnock logo

Reply from Vodafone UK - Kilmarnock

Hey Jess,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

Alex is a fantastic asset to your company, explained all relevant information well, excellent customer service from start to finish!

June 6, 2026
Unprompted review
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Reply from Vodafone UK - Kilmarnock

Hey Pete,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alex was very professional while also…

Alex was very professional while also being friendly.
Helped us with new phones, got us the best deal possible and managed to take our new phones home that day.
Would recommend his store to anyone and will definitely come back

May 30, 2026
Unprompted review
Vodafone UK - Kilmarnock logo

Reply from Vodafone UK - Kilmarnock

Hey Lesley,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alex was very professional helped me…

Alex was very professional helped me upgrade my phone and he also helped me get the bundle that included a tablet and earbuds

May 30, 2026
Unprompted review
Vodafone UK - Kilmarnock logo

Reply from Vodafone UK - Kilmarnock

Hey,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Craig was a great help

Craig was a great help, happy customer.

May 18, 2026
Unprompted review
Vodafone UK - Kilmarnock logo

Reply from Vodafone UK - Kilmarnock

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alex was very polite and helpful

Alex was very polite and helpful

May 15, 2026
Unprompted review
Vodafone UK - Kilmarnock logo

Reply from Vodafone UK - Kilmarnock

Hey Billy,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alex was Very helpful and professional

Alex was Very helpful and professional. Talked me through my options and what was best for me. Would recommend to friends & family.

May 15, 2026
Unprompted review
Vodafone UK - Kilmarnock logo

Reply from Vodafone UK - Kilmarnock

Hey Tammie,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service and advice.

May 15, 2026
Unprompted review
Vodafone UK - Kilmarnock logo

Reply from Vodafone UK - Kilmarnock

Hey Elizabeth,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chloe was spot on

Chloe was spot on, 5 star service

May 8, 2026
Unprompted review
Vodafone UK - Kilmarnock logo

Reply from Vodafone UK - Kilmarnock

Hey Billy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alex has been super helpful

Alex has been super helpful. I’ve got a fabulous deal including a brand new IPad and new 16 plus.
Really detailed and explained every element of the cost.
I have been trying to upgrade phone for last year and didn’t have time but Alex made the process simple.

May 9, 2026
Unprompted review
Vodafone UK - Kilmarnock logo

Reply from Vodafone UK - Kilmarnock

Hey Nicola,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience

Great service, all the information given in detail

Friendly and polite advisor Alex

As usual a great experience from Vodafone

April 30, 2026
Unprompted review
Vodafone UK - Kilmarnock logo

Reply from Vodafone UK - Kilmarnock

Hey Adam,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chloe was ever so helpful

April 21, 2026
Unprompted review
Vodafone UK - Kilmarnock logo

Reply from Vodafone UK - Kilmarnock

Hey Elizabeth,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chloe was great

Chloe was great, got me a good deal moving over from 02. Great experience in store with her

April 20, 2026
Unprompted review
Vodafone UK - Kilmarnock logo

Reply from Vodafone UK - Kilmarnock

Hi Scott 🙂 It's great to see you've received a great deal along with a great experience moving over to Vodafone. If you ever need any extra help from us, you know where we are. I hope you enjoy the rest of your day. Liam

Rated 5 out of 5 stars

If i could give angela more than 5…

If i could give angela more than 5 stars i would, so patient and answered all my questions. Great service moving my broadnand and mobile over to vodafone

April 17, 2026
Unprompted review
Vodafone UK - Kilmarnock logo

Reply from Vodafone UK - Kilmarnock

Hey Eileen,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent attitude and a great customer…

Excellent attitude and a great customer experience from Alex’s

April 11, 2026
Unprompted review
Vodafone UK - Kilmarnock logo

Reply from Vodafone UK - Kilmarnock

Hey Ian,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alex has been great full of helpful…

Alex has been great full of helpful information top review

April 10, 2026
Unprompted review
Vodafone UK - Kilmarnock logo

Reply from Vodafone UK - Kilmarnock

Hey Rhona,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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