Came to store with device issues. Andrew checked it all out and found the issue and corrected the problem. He also gave information on how to troubleshoot broadband at home
Company replied
Location
Switch location93 King Street, KA1 1QD Kilmarnock, GB
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See what reviewers are saying
Special thankyou to Mel, who was extremely helpful after my mum had a bad experience at Vodafone Silverburn. Changed my mums sim only contract option for a new phone + sim deal, great product knowled... See more
Company replied
I was in the store last week and while I was being served by Alex (separate good review!), Craig was serving another customer who was being extremely rude, abrasive, and often sarcastic in his respons... See more
Company replied
Nathan was very polite and efficient. Easy to talk with and explained everything so that I could easily understand it. All in all a pleasant experience
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Kilmarnock
Written by the company
Contact info
93 King Street, KA1 1QD, Kilmarnock, United Kingdom
4.9
Excellent
211 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Yvette is very helpful and…
Yvette is very helpful and understanding, saved me money on a good deal
February 11, 2026
Unprompted review
Reply from Vodafone UK - Kilmarnock
Hey Bernard,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Alexander was approachable and very…
Alexander was approachable and very helpful explaining things to us giving options and choose what is best broadband to get. We also inquired about devices and was assisted to get the best deal. We also didn't wait long as the lady with him was there to help too.
February 10, 2026
Unprompted review
Reply from Vodafone UK - Kilmarnock
Hey Ruth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kind and friendly staff in the…
Kind and friendly staff in the kilmarnock branch - especially Alex
February 7, 2026
Unprompted review
Reply from Vodafone UK - Kilmarnock
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great staff so friendly and go extra…
Great staff so friendly and go extra mile to help
Big shout to yvette and Alex thanks for your help today 😃
February 9, 2026
Unprompted review
Reply from Vodafone UK - Kilmarnock
Hi Caroline,
Thank you so much for your wonderful review and the amazing support you’ve shown for Alex—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Friendly staff
Friendly staff, Alex gave clear information about my options for phone update. Very pleasant presentation. I will make the upgrade the next time I'm in Kilmarnock.
February 9, 2026
Unprompted review
Reply from Vodafone UK - Kilmarnock
Hey Gerard,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Yvette helped me sort my phone in no…
Yvette helped me sort my phone in no time when the call centre sent me in , thanks again
February 7, 2026
Unprompted review
Reply from Vodafone UK - Kilmarnock
Hey Robert,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
CHLOE WAS AMAZING
February 4, 2026
Unprompted review
Reply from Vodafone UK - Kilmarnock
Hey Gordon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
First class service from craig and chloe
January 31, 2026
Unprompted review
Reply from Vodafone UK - Kilmarnock
Hey Mrs. K Zachorecki,
Thanks for the lovely review and fantastic support for Craig and Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful. helped us get what we wanted, and a new tablet very reasonably priced. Alex was very knowledgeable, highly recommend.👍
January 21, 2026
Unprompted review
Reply from Vodafone UK - Kilmarnock
Hey Stephen,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Alex was great
Alex was great, made me very happy that my phone was fixed , and offered me good deals whilst I was there
January 21, 2026
Unprompted review
Reply from Vodafone UK - Kilmarnock
Hi Sheila,
Thank you so much for your wonderful review and the amazing support you’ve shown for Alex—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Kilmarnock
Hey Rossanne,
Thanks for the lovely review and fantastic support for Craig.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great help from chloe
January 12, 2026
Unprompted review
Reply from Vodafone UK - Kilmarnock
Hey Katrina,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Kilmarnock
Hey David,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Yvette was lovely and did everything…
Yvette was lovely and did everything for the best deal! Can’t recommend enough :)
December 23, 2025
Unprompted review
Reply from Vodafone UK - Kilmarnock
Hey Tiffany,
Thanks for the lovely review and fantastic support for Yvette.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Yvette & Melissa were both very…
Yvette & Melissa were both very friendly & helpful, I believe Yvette has recently started with Vodaphone, her sunny nature & professionalism is a pleasure to see. Melissa’s product knowledge product knowledge and calm demeanour were also appreciated.
December 23, 2025
Unprompted review
Reply from Vodafone UK - Kilmarnock
Hey Jeanne,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thanks to Alex made it simple for me a…
Thanks to Alex made it simple for me a good experience
December 22, 2025
Unprompted review
Reply from Vodafone UK - Kilmarnock
Hey Steven,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Kilmarnock
Hey Elivia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Alex and Chloe were amazing
Alex and Chloe were amazing, helped answer all our questions
December 16, 2025
Unprompted review
Reply from Vodafone UK - Kilmarnock
Hey David,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Chloe and alex were fantastic
Chloe and alex were fantastic, no ask was to much
December 16, 2025
Unprompted review
Reply from Vodafone UK - Kilmarnock
Hey Catherine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
My experience was great
My experience was great. Alex was very good at trying to provide us with the best deal possible.
December 6, 2025
Unprompted review
Reply from Vodafone UK - Kilmarnock
Hey Pedro,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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