Went into the shop in kings Lynn to have a chat about new phones and better data than what I had with a different supplier. Nick was very friendly and gave me the best offers. Was very thankful for a... See more
Company replied
Location
Switch location11 Norfolk Street, PE30 1AR Kings Lynn, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Went in to upgrade 2 phones. We got expert advice from Nick after telling him our wants and needs. He set up contracts for us that gave us exactly what we asked for with both phones and airtime.
Company replied
Went too vodaphone today , can’t thank Nick enough sorted out my problem, such great customer service which doesn’t happen Very often in other stores .
Company replied
Sam went above and beyond to help us today as he always does would definitely go back as I’ve had a great experience. Also very happy with my new phone thank you Sam :)
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Kings Lynn
Written by the company
Contact info
11 Norfolk Street, PE30 1AR, Kings Lynn, United Kingdom
4.8
Excellent
156 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The sales person Nick really looked…
The sales person Nick really looked after us
February 3, 2024
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hi Sheila,
Thanks for taking the time to review, and share this feedback for Nick.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brilliant service
Anthony the adviser was very informative about the products and very helpful to what needs I needed when switching to a new phone ,Adviser Anthony was friendly and polite and looked into a problem I had with ordering the broadband with no problem or hassle, fantastic.
January 30, 2024
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hi Christopher,
Thanks for sharing this review for Anthony. If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line and connect you to an agent if needed.
Thanks again,
Vodafone Social Media team
Sam was very helpful
Sam was very friendly and helpful. He really explained the options and got me the best deal to suit my needs.
January 20, 2024
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hey Ali,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Sam was amazing
Sam was absolutely amazing, friendly and helpful. He explained everything fully, I'll definitely be back soon so that he can assist with my upgrade
January 20, 2024
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hey Miss Rose,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Sam was very efficient at his job and a…
Sam was very efficient at his job and a very pleasant friendly young man
January 20, 2024
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hey Tony,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Sam was a very pleasant and helpful…
Sam was a very pleasant and helpful young man and very efficient .
January 20, 2024
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hey Margaret,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Apple Watch
I visited the store to order an Apple Watch and couldn’t be happier with the service. Thanks to Nick.
December 4, 2023
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hi Jack,
It's great to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Good customer service
December 2, 2023
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hey Iain,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
New phone
When needing a new phone I was offered a seat by nick who was up for conversation about anything we spoke about unicorns and horses where nick said he had a huge interest from the happy unicorn guy
December 1, 2023
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hey Paul,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Helpful excellent service.
Helpful excellent service.
Nick explained the plans and packages to me providing me with the best deal to suit my needs.
5* service. Will definitely use again.
November 24, 2023
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hi E.Ho,
This is a great review for Nick. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Sam was lovely and helped us out…
Sam was lovely and helped us out massively! Got everything we wanted and more!
November 21, 2023
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hi Aisha,
This is a great review for Sam. Thanks for sharing.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Very knowledgeable and easygoing
October 20, 2023
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
I visited store in King’s Lynn to…
I visited store in King’s Lynn to arrange roaming for my trip abroad. Advisers Jack and Adam were extremely helpful and patient.
October 18, 2023
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hi Nell. Thank you for your review for Jack and Adam. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service from Sam and Jack
Fantastic service from Sam and Jack , very helpful and patient, they helped me with all my questions and helped set up my new Google 8 phone, thanks!
October 14, 2023
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hi. Thank you for your review for Sam and Jack. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Trouble with my mobile accounts
Been having trouble sorting out my account as wouldn’t let me do anything the staff at Vodafone shop kings lynn worked really hard on it for over a week to get the problems sorted which they did! Excellent customer service! Will always go to them!
September 29, 2023
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hey Daniel,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service in store
Great service in store. Had issues over the phone but went in to to store and they fixed it straight away. Thanks to Vodafone store kings lynn
September 23, 2023
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hey there,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Charlotte was amazing
Charlotte was amazing. Attentive and answered all my questions!
August 30, 2023
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hi Suzanne,
We're pleased to hear how Charlotte has been able to help! Thanks for sharing this, and taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Kings Lynn
Hey Susan,
Thanks for the great review! It's fantastic to hear you're happy with the services we provide.
Should you ever need any help, feel free to pop us over a message via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Straight forward advice and no pressure
August 8, 2023
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hey Peter,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Kings Lynn
Hey Alison,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.