Went into the shop in kings Lynn to have a chat about new phones and better data than what I had with a different supplier. Nick was very friendly and gave me the best offers. Was very thankful for a... See more
Company replied
Location
Switch location11 Norfolk Street, PE30 1AR Kings Lynn, GB
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Sam went above and beyond to help us today as he always does would definitely go back as I’ve had a great experience. Also very happy with my new phone thank you Sam :)
Company replied
Went too vodaphone today , can’t thank Nick enough sorted out my problem, such great customer service which doesn’t happen Very often in other stores .
Company replied
Went into kings Lynn store where Sam was so helpful in helping sort out my husbands phone issues and explained things very clearly and we left extremely happy that all was working fine with his phon... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Kings Lynn
Written by the company
Contact info
11 Norfolk Street, PE30 1AR, Kings Lynn, United Kingdom
4.8
Excellent
155 reviews
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Dan was super helpful
Dan was super helpful! He knew exactly what I wanted even before I ask! Thanks for sorting the new broadband and company swap of my second number so quick for me! I’ll see you very soon to get my iPad Air!
August 19, 2024
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hi Francisco. Thank you for your review for Dan. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Anthony was very helpful
August 20, 2024
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hi Sarah,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again, Vodafone Social Media Team
Jack was extremely helpful
Jack was extremely helpful, dealt with everything I needed and asked for, process was fast and easy, look forward to collecting new phone when it comes back into store
August 18, 2024
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hey Dani,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Older person review
I'm a 73year old man and found your assistant very patient explaining everything clearly. Thank him for making the experience an easy one.
August 5, 2024
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hi Jeff. Thank you for your review. It's always lovely to read nice feedback.
Thanks again,
Vodafone Social Media Team
Sam is a credit to your business
Sam made a daunting experience stress free and was pleasant, knowledgeable and patient
August 11, 2024
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hi Jo,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jack was really helpful and he sorted…
Jack was really helpful and he sorted new contract very well
July 19, 2024
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hi Courtney,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Jack.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Great service
Great experience, Nick was helpful and the broadband contact up and running, and other useful information
July 23, 2024
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hi edward,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the service that Nick provided.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
I found Sam very helpful and he…
I found Sam very helpful and he explained everything clearly and gave advice when asked. I have been with Vodafone for many years and have never had any difficulties
July 21, 2024
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Good service after a nightmare online
Anthony was really helpful and clear. He sorted out the issue and although it was a challenge he persevered and got a good deal. We had been trying to sort it online and the service on there was shocking. Maybe they need some training from Anthony
July 20, 2024
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hi Lindsay. Thank you for your review for Anthony. Minus your online experience, it's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Anthony is a great salesman
Anthony is a great salesman, and human being.
He listened and expedited my needs, offering advice on future plans.
July 4, 2024
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hi Simon,
Thanks for sharing this feedback and reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Anthony was very helpful and explained…
Anthony was very helpful and explained everything well.
July 2, 2024
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hi Yvon,
Thanks for your review and feedback for Anthony.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Sam was very helpful and set up our new…
Sam was very helpful and set up our new phone with no hassle whatsoever, I will definitely be going back.
May 27, 2024
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hey there,
We really appreciate you taking the time to share this great feedback about Sam!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Went into kings Lynn store #Sam
Went into kings Lynn store where Sam was so helpful in helping sort out my husbands phone issues and explained things very clearly and we left extremely happy that all was working fine with his phone when we left.
We also got information about broadband and was helped with setting this up, it was so easy and everything was explained so clearly and we knew exactly what was what.
Totally would recommend to others.
May 26, 2024
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hi there
It's lovely to see you had such a positive experience at King's Lynn, this is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Nice people very helpfull
May 25, 2024
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hi Ed. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went into my local branch (kings…
I went into my local branch (kings lynn) to renew my contract and was met by the lovely Anthony who sat me down, went through all my options, Anthony was very helpful and knowledgeable and helped with my contract. I would highly recommend this store and all the staff. Thanks again to Anthony.
April 27, 2024
Unprompted review
Reply from Vodafone UK - Kings Lynn
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
The staff were friendly
The staff were friendly, helpful and efficient. Highly recommended the Kings Lynn store, I always have a great experience.
March 27, 2024
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hi Holly. Thank you for your review for the team. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
I was served by a young man whose name was Daniel I believe.
He was very polite and efficient at providing my assistance and understanding my requirements.
March 28, 2024
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hey Paul,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Exceptional customer service from Jack
Exceptional customer service from Jack, at Vodafone King's Lynn, as always.
Upgraded both my personal and work 'phones and saved some money too, very happy customer.
March 26, 2024
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hi. Thank you for your review for Jack. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We use Vodafone when travelling every year
We use Vodafone when travelling every year, e.g., Africa, USA, UK, Canada. This is the first occasion on which we faced an issue which impossible to resolve on line or by phone. With no solution in site we drove to Vodafone, Kings Lynn. Here one rep said that the only answer was to contact VOXI which had already proven to be a dead end for us. At this point SAM entered the picture and treated us to one of the best customer service experiences we have had. He worked with the VOXI system not usually accessed by Vodafone branches to pinpoint several issues with the set up of our account in Cambridge. Ultimately this resolved the problems although not an easy task at all. We recommend SAM be recognized for his technical knowledge and customer service. If you would like specifics on the difficulties encountered and how they might be avoided for other customers, we would be happy to help. In the meantime, Kudos to SAM.
February 4, 2024
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hi Bob,
Thank you for taking the time to review. It's great to hear about your recent experience and how Sam, and the team in our Kings Lynn store have been able to help. We appreciate your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service from Sam
Excellent service from Sam!
He sorted my switch over in no time, very informative and easy to talk too.
Not to mention he and the other staff members were great with my two boys whilst we were in there!
Thank you guys!!
Best wishes
Hannah x
February 3, 2024
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hey Hannah,
Thank you for taking the time to leave us a review. It's great to hear about your recent experience, and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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