Vodafone UK - Kings Lynn Reviews 

158
•
TrustScore 5 out of 5

4.9

11 Norfolk Street, PE30 1AR Kings Lynn, GB

•

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Rated 5 out of 5 stars

Bob was very helpful and kind with fantastic manners ... Bob is an asset to Vodafone tip top, answered all my questions with an explanation very professional... Huge thanks to Bob and Vodafon... See more

Company replied

Rated 5 out of 5 stars

Went into the shop in kings Lynn to have a chat about new phones and better data than what I had with a different supplier. Nick was very friendly and gave me the best offers. Was very thankful for a... See more

Company replied

Rated 5 out of 5 stars

Went into kings Lynn store where Sam was so helpful in helping sort out my husbands phone issues and explained things very clearly and we left extremely happy that all was working fine with his phon... See more

Company replied

Rated 5 out of 5 stars

Went too vodaphone today , can’t thank Nick enough sorted out my problem, such great customer service which doesn’t happen Very often in other stores .

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Kings Lynn

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 11 Norfolk Street, PE30 1AR, Kings Lynn, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

158 reviews

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4.9

All reviews

(158)

42,851 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bob was very helpful and kind with…

Bob was very helpful and kind with fantastic manners ...

Bob is an asset to Vodafone tip top, answered all my questions with an explanation very professional...

Huge thanks to Bob and Vodafone
Stress free experience..

September 22, 2026
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hey Simon,

Thanks for the lovely review and fantastic support for Bob.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lewis was very friendly,helpful and…

Lewis was very friendly,helpful and went above and beyond to help me with my problem. Fantastic.

September 14, 2026
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hey Sharon,

Thanks for the lovely review and fantastic support for Lewis. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went in to upgrade 2 phones

Went in to upgrade 2 phones. We got expert advice from Nick after telling him our wants and needs. He set up contracts for us that gave us exactly what we asked for with both phones and airtime.

September 9, 2026
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hey Lucy,

Thanks for the lovely review and fantastic support for Nick.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went into the shop in kings Lynn to…

Went into the shop in kings Lynn to have a chat about new phones and better data than what I had with a different supplier.
Nick was very friendly and gave me the best offers. Was very thankful for all his help and knowledge. Great store and team, would recommend to my friends and family and will use again.

September 5, 2026
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hey Sheena,

Thanks for the lovely review and fantastic support for Nick. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam went above and beyond to help us…

Sam went above and beyond to help us today as he always does would definitely go back as I’ve had a great experience. Also very happy with my new phone thank you Sam :)

August 28, 2026
Unprompted review
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Reply from Vodafone UK - Kings Lynn

Hey Angela

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was having ongoing problems with my…

I was having ongoing problems with my Samsung phone and decided to buy a new more recent model I was served by Nick the manager who helped with the choice but also reset my old phone so with a new sim card it became use able again I have my new phone with data transfered and a back up second phone Excellent service and support will recommend in the future A much better experience than I have received from other branches

August 28, 2026
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hey Alan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Bob

Bob was friendly and explained everything and saved us money on our bill. Excellent customer service.

August 8, 2026
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hey Shiralee,

Thanks for the lovely review and fantastic support for Bob.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went too vodaphone today

Went too vodaphone today , can’t thank
Nick enough sorted out my problem, such great customer service which doesn’t happen
Very often in other stores .

August 4, 2026
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hey Lynda,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very quick and smooth service

Very quick and smooth service, I’ve seen Sam before and he was helpful last time and again this time. Everything was explained to me and service was quick but not rushed and I’ve come out with a better deal

July 25, 2026
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hey Gemma,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam gave me a great service

Sam was very helpful and friendly, ensuring I had the right deals and didnt make me feel rushed. He was very attentive to my needs. He is a credit to vodafone.

July 12, 2026
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hey Heidi,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nicholas is an absolute superstar

Nicholas is an absolute superstar, sorted out my issue with care and the greatest attention, I was a bit skeptical of Vodafone given a few situations from 5-6 years ago, however Nicholas really has changed my whole perspective and I am now back with Vodafone!

June 1, 2026
Unprompted review
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Reply from Vodafone UK - Kings Lynn

Hey Willski,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

At first we saw Adam

At first we saw Adam. We was so pleased with the service that we came back for a second and saw Nick

May 14, 2026
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hey Elaine,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nick was amazing

Nick was amazing. Very helpful from the minute I walked into the shop . He has also helped my mum save money on her broadband.

May 10, 2026
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hey Emma,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Michael was very helpful and…

Michael was very helpful and informative. He comprehensively talked us through every option. Very efficient service. Thank you.

May 2, 2026
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very happy with the service I received…

Very happy with the service I received from the branch they were kind enough to give me some charge as my battery had died, they also gave good advice on how to change mobile number and that doing a list of each app which I would have to update the new number too was a good idea rather than switching off the old number too quickly.

April 27, 2026
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hey Claudia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff bent over backwards to help

Adam and Mike were polite, considerate and extremely helpful when I had problems accessing my emails.
They could not have been more helpful.

April 28, 2026
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hey Sally,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Phone probs

I had issues with my old phone and also wanted to upgrade. Sam sorted out both very easily and found me a good deal. He was very helpful and made my visit pleasant and worthwhile. Many thanks

April 11, 2026
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn


Hey Susan,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service, a shop that actually has working staff!! 10/10

March 31, 2026
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nick in Kings Lynn store done a great…

Nick in Kings Lynn store done a great job looking after me today. He sorted my log in for my account and save me money also. Thank you so much.

March 30, 2026
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hey Alan,

Thanks for the lovely review and fantastic support for Nick.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam in King’s Lynn store was amazing…

Sam in King’s Lynn store was amazing sorting my account out with new phones and plans. Done a good deal so I got new phones without paying much more. The rest of the team was always helpful every time I been to the store. Thank you Team King‘s Lynn

March 29, 2026
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hey Chirs,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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