Vodafone UK - Kings Lynn Reviews 

150
TrustScore 5 out of 5

4.8

11 Norfolk Street, PE30 1AR Kings Lynn, GB


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Rated 5 out of 5 stars

Went too vodaphone today , can’t thank Nick enough sorted out my problem, such great customer service which doesn’t happen Very often in other stores .

Company replied

Rated 5 out of 5 stars

Very quick and smooth service, I’ve seen Sam before and he was helpful last time and again this time. Everything was explained to me and service was quick but not rushed and I’ve come out with a bette... See more

Company replied

Rated 5 out of 5 stars

Went into kings Lynn store where Sam was so helpful in helping sort out my husbands phone issues and explained things very clearly and we left extremely happy that all was working fine with his phon... See more

Company replied

Rated 5 out of 5 stars

I was very impressed with the shop in King’s Lynn. There was a nice atmosphere and the staff very friendly and helpful. Nick was the parson who helped me regarding a new phone. I thought what a lovel... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Kings Lynn

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 11 Norfolk Street, PE30 1AR, Kings Lynn, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

150 reviews

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4.8

All reviews

(150)

39,923 reviews in the last 12 months

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Rated 5 out of 5 stars

Went too vodaphone today

Went too vodaphone today , can’t thank
Nick enough sorted out my problem, such great customer service which doesn’t happen
Very often in other stores .

August 4, 2026
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hey Lynda,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very quick and smooth service

Very quick and smooth service, I’ve seen Sam before and he was helpful last time and again this time. Everything was explained to me and service was quick but not rushed and I’ve come out with a better deal

July 25, 2026
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hey Gemma,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam gave me a great service

Sam was very helpful and friendly, ensuring I had the right deals and didnt make me feel rushed. He was very attentive to my needs. He is a credit to vodafone.

July 12, 2026
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hey Heidi,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nicholas is an absolute superstar

Nicholas is an absolute superstar, sorted out my issue with care and the greatest attention, I was a bit skeptical of Vodafone given a few situations from 5-6 years ago, however Nicholas really has changed my whole perspective and I am now back with Vodafone!

June 1, 2026
Unprompted review
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Reply from Vodafone UK - Kings Lynn

Hey Willski,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

At first we saw Adam

At first we saw Adam. We was so pleased with the service that we came back for a second and saw Nick

May 14, 2026
Unprompted review
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Reply from Vodafone UK - Kings Lynn

Hey Elaine,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nick was amazing

Nick was amazing. Very helpful from the minute I walked into the shop . He has also helped my mum save money on her broadband.

May 10, 2026
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hey Emma,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Michael was very helpful and…

Michael was very helpful and informative. He comprehensively talked us through every option. Very efficient service. Thank you.

May 2, 2026
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very happy with the service I received…

Very happy with the service I received from the branch they were kind enough to give me some charge as my battery had died, they also gave good advice on how to change mobile number and that doing a list of each app which I would have to update the new number too was a good idea rather than switching off the old number too quickly.

April 27, 2026
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hey Claudia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff bent over backwards to help

Adam and Mike were polite, considerate and extremely helpful when I had problems accessing my emails.
They could not have been more helpful.

April 28, 2026
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hey Sally,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Phone probs

I had issues with my old phone and also wanted to upgrade. Sam sorted out both very easily and found me a good deal. He was very helpful and made my visit pleasant and worthwhile. Many thanks

April 11, 2026
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn


Hey Susan,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service, a shop that actually has working staff!! 10/10

March 31, 2026
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nick in Kings Lynn store done a great…

Nick in Kings Lynn store done a great job looking after me today. He sorted my log in for my account and save me money also. Thank you so much.

March 30, 2026
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hey Alan,

Thanks for the lovely review and fantastic support for Nick.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam in King’s Lynn store was amazing…

Sam in King’s Lynn store was amazing sorting my account out with new phones and plans. Done a good deal so I got new phones without paying much more. The rest of the team was always helpful every time I been to the store. Thank you Team King‘s Lynn

March 29, 2026
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hey Chirs,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam was extremely helpful today

Sam was extremely helpful today, very kind and made me and my mum feel comfortable when explaining our issues. I would recommend Sam to anyone that goes into the Kings Lynn store!

March 31, 2026
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hey Abbi,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Sam in the King’s Lynn was very helpful…

Sam in the King’s Lynn was very helpful and enabled us to achieve our objectives

Thank you!

March 29, 2026
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The Vodafone team in King’s Lynn did a…

The Vodafone team in King’s Lynn did a great job sorting me out a new phone. Had it all set up for me and working. They made my life so much easier. Thank you.

February 24, 2026
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hey Charles,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fixed my issue

Adam got my phone working in a flash after worrying about it all night.

February 7, 2026
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hey Jennifer,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service and assistance.

Excellent service and assistance.
Thanks Nicholas

February 3, 2026
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam was extremely patient and very…

Sam was extremely patient and very helpful in explaining everything we needed to know in upgrading one of our phones

January 30, 2026
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hey John,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had a fantastic experience at Vodafone…

Had a fantastic experience at Vodafone in King's Lynn thanks to the staff. They were all incredibly helpful, knowledgeable, and made me feel very welcome.

January 30, 2026
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

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