Went into the shop in kings Lynn to have a chat about new phones and better data than what I had with a different supplier. Nick was very friendly and gave me the best offers. Was very thankful for a... See more
Company replied
Location
Switch location11 Norfolk Street, PE30 1AR Kings Lynn, GB
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Went in to upgrade 2 phones. We got expert advice from Nick after telling him our wants and needs. He set up contracts for us that gave us exactly what we asked for with both phones and airtime.
Company replied
Went too vodaphone today , can’t thank Nick enough sorted out my problem, such great customer service which doesn’t happen Very often in other stores .
Company replied
Sam went above and beyond to help us today as he always does would definitely go back as I’ve had a great experience. Also very happy with my new phone thank you Sam :)
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Kings Lynn
Written by the company
Contact info
11 Norfolk Street, PE30 1AR, Kings Lynn, United Kingdom
4.8
Excellent
155 reviews
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Nicholas was friendly efficient and…
Nicholas was friendly efficient and soon sorted out my situation first rate service as always from him
September 4, 2025
Unprompted review
Reply from Vodafone UK - Kings Lynn
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Vodafone lost my no. Of 20years +
Went to Vodafone for a better service ended up losing my no. I had for 20 years + with no explanation just a sorry that’s never happened before. So I switched to ee very disappointed. I was customer for less than a week and in that time my phone only worked for a few days then just stopped working no signal witch left me with no phone but I did get an email telling me my first bill would be ready by the end of the month for £20 witch was nice never again
August 18, 2025
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hi Wayne,
We’re truly sorry to hear about your experience and completely understand your frustration. It’s deeply concerning that you’ve had to go through this. This is certainly not the level of service or accountability we strive to uphold.
If you would like this to be raised as an official complaint, and you have already spoken to the relevant Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks
Vodafone Social Media Team
Amazing!!
Went in in on 07/08/25 to discuss changing my broadband over, the advisor i had Nicholas was so helpful and talked through all options with me. There was even help with making my current broadband providers I'd be making the change oved to them. All the worried and anxiety I had making the change were gone! It was super easy and done so quickly!
August 7, 2025
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hi Shannon,
Thank you so much for your wonderful review and the amazing support you’ve shown for Nicholas —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Went into the store on the 02/08/2025…
Went into the store on the 02/08/2025 wanting to swap from an iphone 15 plus to an android got myself the samsung z fold7 to try it out great customer services from Jack and would highly recommend Jack or any of the staff as they do a great job. Thank you
August 2, 2025
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hey Sara,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Assistant was very helpful in trying to…
Assistant was very helpful in trying to sort the problem on old phone. Then he found a reasonable deal on a new phone.
July 19, 2025
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hey Judith,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
King's Lynn branch
Went into King's Lynn branch on 18/07/25 to ask about changing broadband and combining my mobile all into one package. Advisers very helpful, polite and informative.
July 18, 2025
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hey Joan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Michael was amazing so helpful and…
Michael was amazing so helpful and saved me money on my plan and internet was half price
July 14, 2025
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hey Justine,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really friendly and quick service.
June 27, 2025
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hey Clifford,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Adam was very nice and helpful nothing…
Adam was very nice and helpful nothing was to much trouble ten out of ten
June 18, 2025
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hi Lee. We are happy to hear that you had such a positive experience and that our service met your needs. Thank you for sharing your kind words and perfect rating!
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack is a really patient and…
Jack is a really patient and knowledgeable member of the Vodafone staff who helped us enormously. Nothing was too much trouble.
June 16, 2025
Unprompted review
Reply from Vodafone UK - Kings Lynn
We're happy to hear that a member of our agent Jack was so helpful and patient.
Thanks,
Vodafone Social Media Team
Plan upgeade
Wanted to upgrade my plan at the store. The person who helped me was very knowledgeable and found the best plan for me. Very patient and helpful.
P.S. The store manager wasn’t very helpful. Was very standoffish with my husband when he asked him a question - apparently he was busy checking something online.
May 18, 2025
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hey Wilson,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jack made the process very simple
Jack made the process very simple and gave me a great price. Very friendly guy, a credit to the company so if I need anything in the future I will definitely come back to see him
May 10, 2025
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hey Chlo,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Myself and Adam spoke about how we both…
Myself and Adam spoke about how we both have 12 cats and how much fun laying in the garden with them so much so even nick has decided that he wants some cats and with a litter of kittens on the way I’ve sold him 3 but all very help full
May 3, 2025
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hey Leona,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Went in to check my broadband pricing…
Went in to check my broadband pricing and the team did a great job getting it faster and cheaper too compared to what i was paying before
April 16, 2025
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hey James
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nick was very helpful with my enquiry
Nick was very helpful with my enquiry. Went through all the options with regards to roaming data packs, pleasant experience
April 26, 2025
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hey Arran,
Thanks for the lovely review and fantastic support for Nick.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sam’s excellent customer service
Sam was knowledgeable, friendly, welcoming and knew exactly what to do. He provided excellent tech service even though it was Bank Holiday Monday!
He gave fantastic customer service. Thank you Sam
April 21, 2025
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hey Paul,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Kings Lynn
Hey Jamie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
It's always a friendly service at this…
It's always a friendly service at this store, without a hard sell and a good description of all the options so I can choose what I feel is best for my needs.
March 28, 2025
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I visited the Kings Lynn store on…
I visited the Kings Lynn store on Saturday and was served by Nick . He was very knowledgeable and helped me change my contract and choose a phone and plan that suited my needs . Will definitely go back , when I need to .
March 15, 2025
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hi Jayne,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Had such a lovely experience with Sam…
Had such a lovely experience with Sam on Sunday. He went above and beyond with the situation we had, to which he dealt with right away, rather than putting us on the phone like most other phone companies have made us do. Great service, and will be back fairly soon to sort switching my contract to Vodafone. Thank you again, on behalf of me and my Dad.
March 2, 2025
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hi Janine,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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