Went into the shop in kings Lynn to have a chat about new phones and better data than what I had with a different supplier. Nick was very friendly and gave me the best offers. Was very thankful for a... See more
Company replied
Location
Switch location11 Norfolk Street, PE30 1AR Kings Lynn, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Sam went above and beyond to help us today as he always does would definitely go back as I’ve had a great experience. Also very happy with my new phone thank you Sam :)
Company replied
Went too vodaphone today , can’t thank Nick enough sorted out my problem, such great customer service which doesn’t happen Very often in other stores .
Company replied
Went into kings Lynn store where Sam was so helpful in helping sort out my husbands phone issues and explained things very clearly and we left extremely happy that all was working fine with his phon... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Kings Lynn
Written by the company
Contact info
11 Norfolk Street, PE30 1AR, Kings Lynn, United Kingdom
4.8
Excellent
155 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fixed my issue
Adam got my phone working in a flash after worrying about it all night.
February 7, 2026
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hey Jennifer,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service and assistance.
Excellent service and assistance.
Thanks Nicholas
February 3, 2026
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Sam was extremely patient and very…
Sam was extremely patient and very helpful in explaining everything we needed to know in upgrading one of our phones
January 30, 2026
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hey John,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Had a fantastic experience at Vodafone…
Had a fantastic experience at Vodafone in King's Lynn thanks to the staff. They were all incredibly helpful, knowledgeable, and made me feel very welcome.
January 30, 2026
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great Service
The Team in Kings Lynn did a fantastic job sorting my phone out. My phone was set up and running very quickly. Thank you very much
January 28, 2026
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hey Andrew ,
Thanks for the lovely review and fantastic support for us.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Kings Lynn
Hey Paul,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent Service at Vodafone at Kings Lynn
Michael was fantastic, knowledge, efficient and very helpful throughout the entire process. He quickly managed changes to my account seamlessly,updated my plan and explained everything very clearly. His professionalism and friendly approach made the experience sress-free and enjoyable. Highly recommend visiting the store and asking for Michael if you need expert assistance.
December 17, 2025
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hey,
Thanks for the lovely review and fantastic support for Michael.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Nick was helpful
Nick was helpful, courteous and we had a laugh. Technical problem with my phone which he patiently rectified, put in a new Sim. I’m one very happy customer and happy to recommend using the Kings Lynn branch
December 15, 2025
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hey Lindy,
Thanks for the lovely review and fantastic support for Nick.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lately thr broadband has been so bad
Lately thr broadband has been so bad, i dont know what is going on with them, but i am getting so mad at the slow speed, disappearing connection mid game, ping showing normal, untill you start playing , then suddenly you lag so bad cant even play, because of the wifi connection. At night ( around 8pm ) suddenly wifi just dissappear, try to restart, reboot the router and nothing chances. Hate this, dont recommend.
Even Hard considering looking up to switching to new provider.
December 2, 2025
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hi,
We sincerely apologize for the inconvenience you've experienced with your broadband service. We understand how challenging it can be to be without internet access for several days, especially when you feel unsupported during that time.
Our team is diligently working to resolve the service issues as swiftly as possible. Your feedback is invaluable, and we will ensure it is shared with the appropriate departments to enhance our customer support in similar situations.
If you would like us to investigate your case further, please connect with our Social Media team on Facebook at http://vodafone.uk/2Fpnah2 or on Instagram at https://ig.me/m/vodafone.
Thanks,
Vodafone Social Media Team
Vodafone the BEST
Immediate attention. Discussed options and quickly came up with best plan for me. All good and sorted until the next time. Much better than doing these things on line
November 19, 2025
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hi, We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Went into the King's Lynn Vodafone shop…
Went into the King's Lynn Vodafone shop today to upgrade my phone and get a new package, Nick was great in helping with the phone set up, I would say this was the best service I have had at this shop.
November 14, 2025
Unprompted review
Reply from Vodafone UK - Kings Lynn
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Perfect service. Michael listened to my problem carefully - and took the time to sort it. Couldn't fault it.
Perfect service.
November 4, 2025
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nick was excellent today very helpful
Nick was excellent today very helpful
October 19, 2025
Unprompted review
Reply from Vodafone UK - Kings Lynn
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Great service from all
Great service from Nick, Adam and Mike in store helping me with my email account.
October 15, 2025
Unprompted review
Reply from Vodafone UK - Kings Lynn
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Excellent help
Excellent help, made to feel welcome.
Would be lost without a local store.
October 15, 2025
Unprompted review
Reply from Vodafone UK - Kings Lynn
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Very Impressed
I was very impressed with the shop in King’s Lynn. There was a nice atmosphere and the staff very friendly and helpful. Nick was the parson who helped me regarding a new phone.
I thought what a lovely young man he is. Polite, patient and extremely knowledgeable about mobile phones. He explained what each phone offers so that I was able to make an informed decision. He is an excellent asset to Vodafone!
September 29, 2025
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hey Christine,
Thanks for the lovely review and fantastic support for Nick.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Patient Adam
Adam was very patient when dealing with the major issue with my phone. Also signed me up on a better and cheaper deal than before!
Thanks
September 30, 2025
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hey Giles,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Helpful and knowledgeable
Nick helped us sort out our account with great friendly attitude. Saved us money and time with new phones and broadband. It’s great to have this done with ease.
September 29, 2025
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hey Eirwyn,
Thanks for the lovely review and fantastic support for Nick.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful friendly nothing was too much…
Helpful friendly nothing was too much trouble
September 9, 2025
Unprompted review
Reply from Vodafone UK - Kings Lynn
Hi,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Nicholas was friendly efficient and…
Nicholas was friendly efficient and soon sorted out my situation first rate service as always from him
September 4, 2025
Unprompted review
Reply from Vodafone UK - Kings Lynn
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.