Vodafone UK - Kings Road Reviews 

208
TrustScore 5 out of 5

4.8

100 Kings Road, SW3 4TZ London, GB


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Rated 5 out of 5 stars

This for Raul Amina and Mara, after 5 people in other Vodafone shop who could not solve my problem, these three came together and solves my software problem to my astonishment. Super friend, professio... See more

Company replied

Rated 5 out of 5 stars

I cannot be more happy with the service I have received at Vodafone store in King’s Road - Chelsea. This young and resourceful Retail Adviser AMINA was extremely helpful. Her kindness, patience, knowl... See more

Company replied

Rated 5 out of 5 stars

I'm giving 5 stars for the team at the King's Road Vodafone branch. They were helpful,efficient and patient. I was not in the best frame of mind when I visited, which was not their fault at all but th... See more

Company replied

Rated 5 out of 5 stars

I came in a busy short staffed morning at Vodafone. Iman greeted me and was very courteous and patient with my phone upgrade service. What I was impressed with was her flexibility and addressing... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Kings Road

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 100 Kings Road, SW3 4TZ, London, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

208 reviews

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4.8

All reviews

(208)

40,266 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best service from beauty from kings…

The best service from beauty from kings road .

May 10, 2023
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hey Ibrahim,

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Beauty was an amazing person for me

Beauty was an amazing person for me. She helped me with all my process. I’m really happy with the customer service she gave me. More people like her.

May 6, 2023
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hey Wendy,

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing help to get around a problem

Beauty: Amazing help to get around a problem! Always thinking of how to get the best deal.

May 2, 2023
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hi Chris,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Social Media. You can do this using Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY or Instagram using Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Kings Road Vodafone was opened as per…

Kings Road Vodafone was opened as per their schedule. It was the only mobile phone company opened on time on Sundays. Offered professional advice and good customer service. Raul
Manager knowledgeable
& helpful. Good job

April 30, 2023
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hi. Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kings Road Customer Experience

Altin on the Kings Road branch was the greatest help — very welcoming with a bright smile.
Being someone with bad experiences with phone companies overseas in the past, I needed someone to explain everything in detail as to what I was signing up for. Altin explained everything to me in a way for me to understand it, even if it took a lot of repetition. He was patient and kind. Vodafone kings road is lucky to have someone like Altin in the shop.

April 28, 2023
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hey Fabi,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wonderful customer services experience…

Wonderful customer services experience and very helpful & friendly

April 24, 2023
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hi Fatima,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Beauty from kıngs road spent over 2hrs…

Beauty from kıngs road spent over 2hrs helpıng wıth our upgrades. Good servıce

April 21, 2023
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hi Tulin. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing

Amazing . I had superb support from Altin at kings Rd . I was pretty distraught having had my phone stolen . Altin was calm , empathic and completely thorough and clear in his knowledge base of options available to me to purchase a new phone . He was superb and also supported by his very kind manager . I could not be more happy with this service ! Many thanks

April 21, 2023
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hi Anon,

Thank you for your review. I’ll be sure to pass on the feedback for Altin from the Kings Road store. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank You for all of your time!

Fantastic personal service to someone not very IT aware!

April 20, 2023
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hi Charles,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help and speedy service from…

Great help and speedy service from Beauty at Kings Road.

April 20, 2023
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hi Majed,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service very helpfull

April 19, 2023
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hi Stephen,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

It was a very good and the man was just…

It was a very good and the man was just great helpful and fast at meeting my needs

April 19, 2023
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hi Madov,

I'm glad to hear you have had a very good service in store. Thanks for taking your time to share this review here.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Kingdroad Vodafone Store

Kingdroad Vodafone Store. My visit wad geser and Quick. VOXI renewal. Beauty Made it so easy. Thank you

April 19, 2023
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hi,

Thanks for taking your time to leave this 5-star review for Beauty and our store.

We're always here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

AMINA was very kind and patient and…

AMINA was very kind and patient and helpful

April 15, 2023
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hi Bob,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Everything was perfect on King's road…

Everything was perfect on King's road Vodafone, excellent job from beauty.

April 15, 2023
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hi Guy,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service

Amazing service, patient got our business set up so quickly. Even close to closing, Bana, Emilis stayed with us to sort our issues and gave us advice for the best products for our needs. Both deserve a raise! Came back in next day and Raul and Bana helped us and we are now ready to go with our business. Thank you

April 13, 2023
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hi Antoinette, We love to see the team in store were able to solve your problems and get your service set up so quickly. If you can let us know which store Bana & Raul were at, we'll be sure to pass your thanks on to them.
Thanks again,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Isha at King’s Road London

Isha, our customer service representative, is who made our experience so wonderful.

She clearly has a passion for her work and wonderful customer service skills.

Keep up the great work.

Sincerely,
John Reilly

April 14, 2023
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hi John, it's always nice to read that we were able to help and it sounds like Isha made a great impression on you. We'll pass your kind words on to her manager.
Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

She’s perfect lady, the best of service in Vodafone

She’s perfect lady, the best of Vodafone, she deserve 10 stars ! We want to come back to have her service again. Thank you so much Be !!

April 13, 2023
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hey Lauanny,

Thank you for your support and feedback. Please edit your review to let us know which store you recently visited so we're able to feed this back to Be directly.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Perfect service from Beauty in Kings …

Perfect service from Beauty in Kings road Vodafone . Só helpful with our sim cards. Cheerfull soul

April 13, 2023
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hey Catiellida,

Thank you for your review. I’ll be sure to pass on the feedback for Beauty from the Kings road store. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good

Very good customer attendance and 10 stars for beauty

April 13, 2023
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hey Pedro,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

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