Vodafone UK - Kings Road Reviews 

208
TrustScore 5 out of 5

4.8

100 Kings Road, SW3 4TZ London, GB


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Rated 5 out of 5 stars

This for Raul Amina and Mara, after 5 people in other Vodafone shop who could not solve my problem, these three came together and solves my software problem to my astonishment. Super friend, professio... See more

Company replied

Rated 5 out of 5 stars

I cannot be more happy with the service I have received at Vodafone store in King’s Road - Chelsea. This young and resourceful Retail Adviser AMINA was extremely helpful. Her kindness, patience, knowl... See more

Company replied

Rated 5 out of 5 stars

I'm giving 5 stars for the team at the King's Road Vodafone branch. They were helpful,efficient and patient. I was not in the best frame of mind when I visited, which was not their fault at all but th... See more

Company replied

Rated 5 out of 5 stars

I came in a busy short staffed morning at Vodafone. Iman greeted me and was very courteous and patient with my phone upgrade service. What I was impressed with was her flexibility and addressing... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Kings Road

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 100 Kings Road, SW3 4TZ, London, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

208 reviews

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4-star
3-star
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1-star

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4.8

All reviews

(208)

40,120 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mara was great!

Mara was great! Kind, efficient and very knowledgeable. Thanks, Mara!

July 8, 2025
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hey Boudewijn,

Thanks for the lovely review and fantastic support for Mara.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amina from the Kings Road branch is…

Amina from the Kings Road branch is really helpful and patient with all the requests we had!!

July 6, 2025
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hey there,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I am so pleased with Ali’s service he…

I am so pleased with Ali’s service he was amazing super friendly and amazing

July 5, 2025
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hey Dawn,

Thanks for the lovely review and fantastic support for Ali.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mara was very efficient and friendly

Mara was very efficient and friendly. Explained everything really thoroughly and clearly and helped me choose the best option for my needs. Thanks so much

June 9, 2025
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

We're happy to hear that you found the service efficient and friendly by our agent Mara.

Thanks so much for your feedback,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very nice and kind young lady

Very nice and kind young lady

June 9, 2025
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hi Camilla. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My experience was great due to being…

My experience was great due to being served by Mara. She was amazing and easily helped us.

June 9, 2025
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hi Noura. Thank you for your review for Mara. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely excellent and helpful advice…

Absolutely excellent and helpful advice from Venk. Really knowledgeable and guided me to the best plans without looking to sell me just the most expensive ones (in fact saved me a considerable amount on my current plans). Most grateful

May 26, 2025
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hey Elizabeth,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vasco was extremely helpful

Vasco was extremely helpful. He is very knowledgeable and directed us to the best position options.Thanks very much!

May 24, 2025
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hey Janberk,

Thanks for the lovely review and fantastic support for Vasco.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service by Vasco

Excellent customer service by Vasco! Made it super easy to start a new contract.

May 18, 2025
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hey Kristin,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very effective

Very effective, efficient.manager.
Good disposition toward the client.

She review all my contract and made some savings.
Which I appreciate
Excellent manager

May 16, 2025
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hey Raymond,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Phenomenal!!

Phenomenal!!! I think I was served by mara and the guy who served me his name has slipped my mind so sorry! But I came in after having a really horrible service in EE and wanting to set up a brand new account and SIM and the team in the Vodafone store were unbelievably kind and helpful. Could not have received better service, so grateful for their help

May 8, 2025
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hey Anastasia,
Thanks for the lovely review and fantastic support for Mara.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service 5g sim works great

Great service 5g sim works great

May 8, 2025
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hey ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Mara is a very great manager

Mara is a very great manager! That’s to her I decided to switch on Vodafone for me and all my family! Amazing customer experience!

April 18, 2025
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hey Sabrina,

Thanks for the lovely review and fantastic support for Mara.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Your agent Vasco iGREAT

Your agent Vasco iGREAT
Pay him well and keep him!
Seriously
He knows his stuff big smile etc

April 16, 2025
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hey Andrew,
Thanks for the lovely review and fantastic support for Vasco.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vasco helped me with my phone transfer…

Vasco helped me with my phone transfer and it very helpful and I thank him for that, the store was tidy and the sales advisors were welcoming and very helpful.
I definitely recommend you visit this store!

April 16, 2025
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hey Michael,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brillant and stellar Service by Venk

Brillant and stellar Service by Venk . Was in and out in a flash , problem solved ❤️❤️

April 16, 2025
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hey Alec,

Thanks for the lovely review and fantastic support for Venk.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hasan was patient and helpful

Hasan was patient and helpful, answering all of my questions and guiding me through the process of buying my S25

April 14, 2025
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hey E.D.,

Thanks for the lovely review and fantastic support for Hasan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service! Thank you Risha!

Risha has been amazing and helped out finding the perfect number and contract!

April 4, 2025
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hey Sonal,

Thanks for the lovely review and fantastic support for Risha.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

All good

All good
Nice and welcoming

March 14, 2025
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hi Monsieur. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Beauty assisted me in the kings Road…

Beauty assisted me in the kings Road shop today for my requests regarding the connection line and the disruptions. She was incredible helpful, kind and patient, and has renewed my interest in staying with Vodafone. Hope to have more like Beauty at Vodafone as she has the interest of the customer as a priority, and goes the extra mile.

February 10, 2025
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hi Grace. Thank you for your review for Beauty. It's always lovely to read such brill feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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