Staff were amazing and insightful and helpful. Very approachable and supportive in choices. The system needs sorted though, for as long as I can remember and been with Vodafone decade! The system is... See more
Company replied
Unit 2 , Mercat Shopping Centre, KY1 1NX Kirkcaldy, GB
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Staff were amazing and insightful and helpful. Very approachable and supportive in choices. The system needs sorted though, for as long as I can remember and been with Vodafone decade! The system is... See more
Company replied
Gary, Ashleigh, Tiago all very helpful and informative, I appreciate all their time and patience with getting the best phone and package for my needs. Would definitely recommend them all. Great custom... See more
Company replied
Came in to enquire about Internet for my caravan and Gary was brilliant. He got me a great deal and new sim cheaper than my current deal. Recommended
Company replied
Came in to upgrade our phones but because they were under a year old we spoke through our options and decided to pay the old devices off. Gary and Tiago were extremely helpful and gave us all t... See more
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Unit 2 , Mercat Shopping Centre, KY1 1NX, Kirkcaldy, United Kingdom
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Gary at Kirkcaldy Vodafone has been amazing. He's provided what I would call the pinnacle of customer service. He's been extremely knowledgeable, very personable, and still professional. The shop is in a great location and the other folks in here have been nice too. 10/10 would absolutely recommend coming to see Gary.

Reply from Vodafone UK - Kirkcaldy
Gary was brilliant. Lovely service and super great with setup.

Reply from Vodafone UK - Kirkcaldy
Very helpful staff got upgraded and helped me to the transfer thank you so much

Reply from Vodafone UK - Kirkcaldy
Ashleigh was fantastic today. Was in the market for a new tablet for a while and got me the deal I was looking for. So glad she mentioned it. Thanks again. Recommend this store!

Reply from Vodafone UK - Kirkcaldy
Ashleigh was great and make our Vodafone experience so much easier helped x
Very good sales x

Reply from Vodafone UK - Kirkcaldy
Excellent service from Gary, helped me with all my needs, highly recommend.

Reply from Vodafone UK - Kirkcaldy
Great service from Gary today and saved me a huge amount on my sim and broadband. Thanks again for all your help.

Reply from Vodafone UK - Kirkcaldy
Had excellent service from Gary and Ashleigh today,very happy with my new phone

Reply from Vodafone UK - Kirkcaldy
Great service as always from Gary today. Would recommend the Kirkcaldy Store, always very helpful when I visit.

Reply from Vodafone UK - Kirkcaldy
Superb deal from Kat at Kirkcaldy Vodafone. Will use this store going forward

Reply from Vodafone UK - Kirkcaldy
Got great service today in Kirkcaldy Vodafone. Gary was great and got me all setup with my new phone. Thank you

Reply from Vodafone UK - Kirkcaldy
After a horrible experience with customer services. Kirkcaldy Vodafone store has helped me out massively to get things sorted with my broadband. Thank you so much guys

Reply from Vodafone UK - Kirkcaldy
Team working hard to get answer to approval for new devise

Reply from Vodafone UK - Kirkcaldy

Reply from Vodafone UK - Kirkcaldy
Gary is a diamond always helpful. All staff are polite and respectful. Would highly recommend Vodafone to everyone. If I could put mire than 5 stars I would. Love all the staff but Gary was great today ⭐️

Reply from Vodafone UK - Kirkcaldy
Popped in to see what offers were and spoke to Gary. Absolutely brilliant service from the get go! Cannot recommend him, or the store, enough! Thank you for taking the time to explain things in plain English and not overwhelm me with jargon!!

Reply from Vodafone UK - Kirkcaldy
Being coming into the store for alot of years and ways dealt with brilliant. Always dealt with in a polite manner.

Reply from Vodafone UK - Kirkcaldy
I was in the Kirkcaldy store today to upgrade my phone and was served by a chap called Gary. He was proper sound and helped me get the right deal. Thanks pal

Reply from Vodafone UK - Kirkcaldy
Popped into store and upgraded my device with Ashleigh today. Outstanding service as always. Thanks again 👍🏻

Reply from Vodafone UK - Kirkcaldy
Fantastic service in store today. I was served by both Thomas and Gary; both were very knowledgeable, understanding and were able to fully meet my needs with the products and services required. Both gentleman are an absolute credit to Vodafone! Thank you again.

Reply from Vodafone UK - Kirkcaldy
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