Staff were amazing and insightful and helpful. Very approachable and supportive in choices. The system needs sorted though, for as long as I can remember and been with Vodafone decade! The system is... See more
Company replied
Unit 2 , Mercat Shopping Centre, KY1 1NX Kirkcaldy, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Staff were amazing and insightful and helpful. Very approachable and supportive in choices. The system needs sorted though, for as long as I can remember and been with Vodafone decade! The system is... See more
Company replied
Gary, Ashleigh, Tiago all very helpful and informative, I appreciate all their time and patience with getting the best phone and package for my needs. Would definitely recommend them all. Great custom... See more
Company replied
Came in to enquire about Internet for my caravan and Gary was brilliant. He got me a great deal and new sim cheaper than my current deal. Recommended
Company replied
Came in to upgrade our phones but because they were under a year old we spoke through our options and decided to pay the old devices off. Gary and Tiago were extremely helpful and gave us all t... See more
Company replied
Written by the company
Unit 2 , Mercat Shopping Centre, KY1 1NX, Kirkcaldy, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Vodafone UK - Kirkcaldy
Quick friendly service from terrie today would recommend vodafone kirkcaldy all the staff are friendly and helpful

Reply from Vodafone UK - Kirkcaldy
Kind and clever. Always use this store for technical assistance

Reply from Vodafone UK - Kirkcaldy
Terrie was absolutely wonderful, couldn't have had any better service.
Got a great deal too!

Reply from Vodafone UK - Kirkcaldy
Came in to enquire about Internet for my caravan and Gary was brilliant. He got me a great deal and new sim cheaper than my current deal. Recommended

Reply from Vodafone UK - Kirkcaldy
Excellent service. Could not have been more helpful solving our problems
Superb service.

Reply from Vodafone UK - Kirkcaldy
Gary, Ashleigh, Tiago all very helpful and informative, I appreciate all their time and patience with getting the best phone and package for my needs. Would definitely recommend them all. Great customer service. Thanks again.

Reply from Vodafone UK - Kirkcaldy

Reply from Vodafone UK - Kirkcaldy
Staff were amazing and insightful and helpful. Very approachable and supportive in choices.
The system needs sorted though, for as long as I can remember and been with Vodafone decade! The system is so so slow and actually puts customers off x

Reply from Vodafone UK - Kirkcaldy
Tiago was very friendly and very knowledgeable on the services and products. Always a pleasure to visit the store. All staff very friendly and we were very happy with the price of the products. Excellent service always a pleasure and would and have recommended Vodafone to family and friends.

Reply from Vodafone UK - Kirkcaldy
Nice atmosphere in store, very helpful staff. I saw Gary today and have had similarly great experiences with other staff members.

Reply from Vodafone UK - Kirkcaldy
Very friendly and helpful and a good laugh. Fantastic place to upgrade your phone.

Reply from Vodafone UK - Kirkcaldy
Changed iPhone for new one excellent service every thing was well explained and carried out

Reply from Vodafone UK - Kirkcaldy
Jade was a great staff member. She kept me informed of everything she was doing. Happy with the service. Thank you

Reply from Vodafone UK - Kirkcaldy
Very friendly staff and very helpful! Would recommend!

Reply from Vodafone UK - Kirkcaldy

Reply from Vodafone UK - Kirkcaldy
Audrey and Gary were great today. I have multiple contracts with Vodafone and they got us a brilliant deal on all of them. Recommended

Reply from Vodafone UK - Kirkcaldy
Jade, Audrey and Gary made the whole process seamless and it was all done with kindness.

Reply from Vodafone UK - Kirkcaldy
Great service from Gary at Vodafone Kirkcaldy today. Got me a great a deal on my sim.

Reply from Vodafone UK - Kirkcaldy
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.