Came in to upgrade our phones but because they were under a year old we spoke through our options and decided to pay the old devices off. Gary and Tiago were extremely helpful and gave us all t... See more
Company replied
Location
Switch locationUnit 2 , Mercat Shopping Centre, KY1 1NX Kirkcaldy, GB
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See what reviewers are saying
Audrey and Gary were great today. I have multiple contracts with Vodafone and they got us a brilliant deal on all of them. Recommended
Company replied
Went in with an issue and got it resolved, really helpful staff and knowledgeable
Company replied
Went in to change to a sim only plan and as always staff were amazing. Terrie especially was brilliant talked me through everything. Can't fault her for anything. Always going above and beyond for cus... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Kirkcaldy
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 2 , Mercat Shopping Centre, KY1 1NX, Kirkcaldy, United Kingdom
5.0
Excellent
441 reviews
Asks customers to review
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Audrey and Gary were great today
Audrey and Gary were great today. I have multiple contracts with Vodafone and they got us a brilliant deal on all of them. Recommended
July 15, 2026
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey Derek,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New broadband
Jade, Audrey and Gary made the whole process seamless and it was all done with kindness.
July 14, 2026
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hi Sally, thank you so much for your wonderful review and the amazing support you’ve shown for Jade, Audrey and Gary, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Reply from Vodafone UK - Kirkcaldy
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Gary at Vodafone…
Great service from Gary at Vodafone Kirkcaldy today. Got me a great a deal on my sim.
July 10, 2026
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hi Vali, thank you so much for your wonderful review and the amazing support you’ve shown for Gary, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Audrey and Gary were great
Audrey and Gary were great. Swapped over seamlessly from 3 and didn’t have to pay any cancel feees.
Popped my new sim in and that was me all good to go. No pac codes or any such nonsense.
July 9, 2026
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
fantatsic customer service
fantatsic customer service ! had to return and get a new contract and was very helpful and efficient! would recommend!
July 8, 2026
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
In the Kirkcaldy shop this morning for…
In the Kirkcaldy shop this morning for NEW phone the guys set the fone up for me,An absolute pleasure and amazing service
July 3, 2026
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey Dale,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Kirkcaldy
Hey May,
Thanks for the lovely review and fantastic support for Danielle. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Was a customer at the kirkcaldy branch this morning. Delt with Gary , who was a huge help in resolving my issue , very curtious & knowledgeable. Fantastic service.
June 27, 2026
Unprompted review
Reply from Vodafone UK - Kirkcaldy
"Hey Craig,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Brilliant attention
Brilliant attention, friendly staff. Audrey sorted my problem with my data transfer and even upgraded my sim whilst I was there! Excellent service
June 25, 2026
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey Ann,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gary from Vodafone kirkcaldy was…
Gary from Vodafone kirkcaldy was exceptional as usual.
June 24, 2026
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey Dean,
Thanks for the lovely review and fantastic support for Gary.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in to store to discuss my upgrade…
Came in to store to discuss my upgrade options. Danielle and Audrey were super helpful and kind!
June 21, 2026
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey Lucie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service!
June 19, 2026
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey Terrie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The staff in this shop are super…
The staff in this shop are super friendly and helpful. Tiago gave me some great quotes as I’m thinking of upgrading my phone.
June 18, 2026
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey Janet,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Audrey was very helpful and polite
Audrey was very helpful and polite. She helped me with camera issue on my phone.
June 18, 2026
Unprompted review
Reply from Vodafone UK - Kirkcaldy
"Hey Ashley,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Great customer service very helpful…
Great customer service very helpful polite staff recommend 100 per cent
June 16, 2026
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey Leane,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, friendly, knowledgeable, helpful, simply top class all round
June 15, 2026
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey Jaqui,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great experience at Vodafone Three…
Great experience at Vodafone Three Kirkcaldy today with Gary. Known him for years and always fab service. Thanks again.
June 10, 2026
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey Katriona,
Thanks for the lovely review and fantastic support for Gary.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Terrie was absolutely great
Terrie was absolutely great, talked me through all the details I needed and helped me set up broadband and a new sim
June 9, 2026
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey Sophie,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Terrie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ashleigh was fantastic sorted out 4…
Ashleigh was fantastic sorted out 4 contract upgrades for me and a new phone. 27 years with Vodafone and I’ll never change. Great network and always get fantastic service in the Kirkcaldy store.
June 5, 2026
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey William,
Thanks for the lovely review and fantastic support for Ashleigh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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