Staff were amazing and insightful and helpful. Very approachable and supportive in choices. The system needs sorted though, for as long as I can remember and been with Vodafone decade! The system is... See more
Company replied
Location
Switch locationUnit 2 , Mercat Shopping Centre, KY1 1NX Kirkcaldy, GB
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See what reviewers are saying
Came in to enquire about Internet for my caravan and Gary was brilliant. He got me a great deal and new sim cheaper than my current deal. Recommended
Company replied
Gary, Ashleigh, Tiago all very helpful and informative, I appreciate all their time and patience with getting the best phone and package for my needs. Would definitely recommend them all. Great custom... See more
Company replied
Came in to upgrade our phones but because they were under a year old we spoke through our options and decided to pay the old devices off. Gary and Tiago were extremely helpful and gave us all t... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Kirkcaldy
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 2 , Mercat Shopping Centre, KY1 1NX, Kirkcaldy, United Kingdom
5.0
Excellent
455 reviews
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Gary was brilliant
Gary was brilliant he took time to check out plans and change them to what we exactly needed, he was very helpful and nice … definitely I will be back in two years time looking for him
May 20, 2026
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Got my new phone today with Gary
Got my new phone today with Gary. Helped me with all my questions and was polite and worked hard to get me the right deal. Would come back and use this store in a second!
May 14, 2026
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey Craig,
Thanks for the lovely review and fantastic support for Gary.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Audrey was a delight to deal with
Audrey was a delight to deal with. Very informative and loved a chat so made the experience of upgrading a pleasure. Recommended
May 14, 2026
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey Dawn,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
When making my purchase
When making my purchase, Gary was knowledgeable,helpful and unfailingly patient with all my questions. The whole experience was not only enjoyable, but left me feeling less stressed and more confident in my ability to use my new tablet, as my tech skills are not great. From now on this will be the only shop I come to when needing new equipment and accessories.
May 8, 2026
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey Yvonne,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
it was great i felt very helped and…
it was great i felt very helped and they were very understanding about what i wanted and needed and they were super nice especially when i was a little confused.
May 6, 2026
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey Shannen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Terrie was patient and extremely…
Terrie was patient and extremely pleasant.
Has dealt with me on a number of occasions. Always the same!
May 5, 2026
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey Bell,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Kirkcaldy
Hi Kirsty, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Very calm and professional
Very calm and professional.
Smooth handling of a new system and found a workaround to get me sorted.
Went the extra mile to fix my old phone issue and had all the answers to my queries.
Great service.
May 2, 2026
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey Wendy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Audrey and Gary are exceptional
Audrey and Gary are exceptional! I am not good with technology but they made me feel comfortable and like nothing was a problem. Thanks!
May 2, 2026
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ashley, Audrey and Gary
Ashley, Audrey and Gary are the BEST team for Vodafone. Need to go to Vodafone branch is actually a pleasure with this team.
April 29, 2026
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in to upgrade our phones but…
Came in to upgrade our phones but because they were under a year old we spoke through our options and decided to pay the old devices off.
Gary and Tiago were extremely helpful and gave us all the information we needed for all options available and both looked into the best deals for us.
We did have a few issues during the process of upgrading, but Gary went above and beyond to help us out anyway he could.
Thanks to you both guys.
April 23, 2026
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey Dannielle,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Kirkcaldy
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
After a long hassle with Carphone…
After a long hassle with Carphone Warehouse I received great service from Gary at Vodafone Kirkcaldy and would highly recommend.
April 18, 2026
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey Christine,
Thanks for the lovely review and fantastic support for Gary.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tiago and Terrie were super helpful!
Tiago and Terrie were super helpful. Answered all my many questions and helped me find the right deal for me. Great service - Thank you!
April 17, 2026
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey LS,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good service
Went in with an issue and got it resolved, really helpful staff and knowledgeable
April 15, 2026
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good service
Went in to upgrade my broadband service and the advisor was very helpful and got a good deal
April 15, 2026
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey Claudia,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Big saving
Went into to try reduce my monthly payments and terrie and Audrey help me reduce my monthly bills by half!
April 13, 2026
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey Gareth,
Thanks for the lovely review and fantastic support for Terrie and Audrey.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Kirkcaldy
"Hey Ray,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Ashleigh was very helpful
Ashleigh was very friendly helping me order my daughter's new iPhone 17. Thank you! 🤩
April 9, 2026
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey Audrey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful and me out with a cheaper…
Very helpful and me out with a cheaper deal. Pleasant staff!
April 9, 2026
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey Elizabeth,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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