Came in to enquire about Internet for my caravan and Gary was brilliant. He got me a great deal and new sim cheaper than my current deal. Recommended
Company replied
Unit 2 , Mercat Shopping Centre, KY1 1NX Kirkcaldy, GB
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Came in to enquire about Internet for my caravan and Gary was brilliant. He got me a great deal and new sim cheaper than my current deal. Recommended
Company replied
Gary, Ashleigh, Tiago all very helpful and informative, I appreciate all their time and patience with getting the best phone and package for my needs. Would definitely recommend them all. Great custom... See more
Company replied
Staff were amazing and insightful and helpful. Very approachable and supportive in choices. The system needs sorted though, for as long as I can remember and been with Vodafone decade! The system is... See more
Company replied
Came in to upgrade our phones but because they were under a year old we spoke through our options and decided to pay the old devices off. Gary and Tiago were extremely helpful and gave us all t... See more
Company replied
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Unit 2 , Mercat Shopping Centre, KY1 1NX, Kirkcaldy, United Kingdom
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Was a customer at the kirkcaldy branch this morning. Delt with Gary , who was a huge help in resolving my issue , very curtious & knowledgeable. Fantastic service.

Reply from Vodafone UK - Kirkcaldy
Brilliant attention, friendly staff. Audrey sorted my problem with my data transfer and even upgraded my sim whilst I was there! Excellent service

Reply from Vodafone UK - Kirkcaldy
Gary from Vodafone kirkcaldy was exceptional as usual.

Reply from Vodafone UK - Kirkcaldy
Came in to store to discuss my upgrade options. Danielle and Audrey were super helpful and kind!

Reply from Vodafone UK - Kirkcaldy
The staff in this shop are super friendly and helpful. Tiago gave me some great quotes as I’m thinking of upgrading my phone.

Reply from Vodafone UK - Kirkcaldy
Audrey was very helpful and polite. She helped me with camera issue on my phone.

Reply from Vodafone UK - Kirkcaldy
Great customer service very helpful polite staff recommend 100 per cent

Reply from Vodafone UK - Kirkcaldy
Excellent service, friendly, knowledgeable, helpful, simply top class all round

Reply from Vodafone UK - Kirkcaldy
Great experience at Vodafone Three Kirkcaldy today with Gary. Known him for years and always fab service. Thanks again.

Reply from Vodafone UK - Kirkcaldy
Terrie was absolutely great, talked me through all the details I needed and helped me set up broadband and a new sim

Reply from Vodafone UK - Kirkcaldy
Ashleigh was fantastic sorted out 4 contract upgrades for me and a new phone. 27 years with Vodafone and I’ll never change. Great network and always get fantastic service in the Kirkcaldy store.

Reply from Vodafone UK - Kirkcaldy
Overall great customer service made me feel nothing but welcome and were so helpful and supportive will be coming back as soon as possible best Vodafone shop I’ve been to

Reply from Vodafone UK - Kirkcaldy
Very good friendly service as always from the team at Vodafone Kirkcaldy - they are genuinely interested in making sure you get the best phone to meet your needs . Always a pleasure to!

Reply from Vodafone UK - Kirkcaldy
I have been with Vodafone for years. Whenever I am due an upgrade I go into the store. I prefer to do this rather than online and I find all the staff extremely friendly and helpful.

Reply from Vodafone UK - Kirkcaldy
Amazing customer service always look after there customers

Reply from Vodafone UK - Kirkcaldy
Can in store due to getting a text about my plan. Amazing service as always when I come in. The guys always get me what I'm needing at a great price. Thank you.

Reply from Vodafone UK - Kirkcaldy
Gary was brilliant he took time to check out plans and change them to what we exactly needed, he was very helpful and nice … definitely I will be back in two years time looking for him

Reply from Vodafone UK - Kirkcaldy
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