We had a wonderful experience at the Lancaster store. Layla was very pleasant and knowledgeable. She spent time explaining the best plans for our needs. Will definitely use the Vodafone store again.... See more
Company replied
Location
Switch location32 Market Square, LA1 1HT Lancaster, GB
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Layla at the Lancaster store has gone the extra mile to solve a problem on my phone and saved me from having the nearest thing to a nervous breakdown due to scammers ! She has been knowledgeable and... See more
Company replied
Hannah was so helpful, gone above and beyond in helping with my phone and tablet. Couldn't recommend enough
Company replied
The in store experience is in itself great. I prefer the one to one service as I feel it is easier to understand and to bounce questions back and forth. Simon (store manager) made this experience... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Lancaster
Written by the company
Contact info
32 Market Square, LA1 1HT, Lancaster, United Kingdom
4.9
Excellent
322 reviews
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Hannah was amazing helped through the…
Hannah was amazing helped through the entire process
November 8, 2024
Unprompted review
Reply from Vodafone UK - Lancaster
Hey Leona,
Thanks for letting us know what an amazing job Hannah did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Simon at the Vodafone shop in Lancaster…
Simon at the Vodafone shop in Lancaster was amazing. Would defo recommend Vodafone to others because of his great customer service.
November 7, 2024
Unprompted review
Reply from Vodafone UK - Lancaster
Hey Joanne,
Thanks for letting us know what an amazing job Simon did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I got the best service from James in Lancasterthe most…
I got the best service from the most patient, kind informative person.
I would recommend James personally!
November 4, 2024
Unprompted review
Reply from Vodafone UK - Lancaster
Hi Jaqueline,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Absolutely fantastic service
Absolutely fantastic service, Hannah was very helpful
October 30, 2024
Unprompted review
Reply from Vodafone UK - Lancaster
Hi Elizabeth,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and we are happy to hear about the fantastic service Hannah provided.
Thanks,
The Vodafone Social Media Team
Katie made things very clear for me
Katie made things very clear for me
October 26, 2024
Unprompted review
Reply from Vodafone UK - Lancaster
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
James was very helpful and lovely.
October 25, 2024
Unprompted review
Reply from Vodafone UK - Lancaster
Hi Ellie,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Simon helped with my upgrade and…
Simon helped with my upgrade and transferred all my info across to my new phone. Very happy
October 23, 2024
Unprompted review
Reply from Vodafone UK - Lancaster
Hey Philip,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hannah was very helpful and efficient
Hannah was very helpful and efficient, thank you for helping me with my phone!
October 23, 2024
Unprompted review
Reply from Vodafone UK - Lancaster
Hey Shirley,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
James in Lancaster was amazing
James in Lancaster was amazing, with his helpful manner we are very happy with all the advice and help we got.
October 22, 2024
Unprompted review
Reply from Vodafone UK - Lancaster
Hi Kelly,
It's great to hear about your recent experience and feedback for James. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Thanks Abbie!
Thanks Abbie for all your help today - polite and knowledgeable :)
October 17, 2024
Unprompted review
Reply from Vodafone UK - Lancaster
Hi Anthony,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Added my husband's sim on to my…
Added my husband's sim on to my Vodafone account today. Simon gave us all the info we needed to make the choice easier. going back later in the week to change our internet to Vodafone after the deals he showed us today.
October 8, 2024
Unprompted review
Reply from Vodafone UK - Lancaster
Hi, It's awesome to see you've bought your husbands service to us, and will be bringing your broadband to us soon too 😊
Thanks, The Vodafone Social Media team
Great help and service from Abbie.
Great help and service from Abbie.
Very friendly, efficient and saved me some unnecessary coats.
October 8, 2024
Unprompted review
Reply from Vodafone UK - Lancaster
Hi David, It's great to see we've been able to help you save a little.
Thanks for your feedback, The Vodafone Social Media team
James gave very good service
James gave very good service. Very friendly and helpful. Wife always come to this store too and we always get great service.
September 26, 2024
Unprompted review
Reply from Vodafone UK - Lancaster
Hi James,
This is a great review for James. We’re glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks,
Vodafone Social Media team
Excellent service from James at…
Excellent service from James at Lancaster vodaphone.
September 22, 2024
Unprompted review
Reply from Vodafone UK - Lancaster
Hi Linda. It's great to hear the team in Lancaster have provided excellent service.
Thanks,
The Vodafone Social Media Team
Hannah was very helpful and friendly
Hannah was very helpful and friendly. So happy my phone is working again
September 17, 2024
Unprompted review
Reply from Vodafone UK - Lancaster
Hi Annette,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with Hannah and she got your phone working.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Abbie was very helpful good friendly…
Abbie was very helpful good friendly service
Thank you
September 13, 2024
Unprompted review
Reply from Vodafone UK - Lancaster
Hey Tina,
Thanks for the lovely review and fantastic support for Abbie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I am extremely satisfied at the service…
I am extremely satisfied at the service I have received, everything has gone according to plan. Hannah was extremely helpful
September 12, 2024
Unprompted review
Reply from Vodafone UK - Lancaster
Hi Rachael,
This is a great review for Hannah. Thanks for sharing. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Alex has been very helpful and guided…
Alex has been very helpful and guided us in an experienced and professional way.
September 7, 2024
Unprompted review
Reply from Vodafone UK - Lancaster
Hi Ian,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Easy to change phones and good…
Easy to change phones and good expertise of what phone would be best for me. Simon was very helpful
September 6, 2024
Unprompted review
Reply from Vodafone UK - Lancaster
Thanks for the five star review, Lois! If you ever need help, just pop our team message on X - vodafone.uk/3LXh2xl Facebook - vodafone.uk/3lCYUxW or Instagram - https://ig.me/m/vodafone We'd be happy to assist 🙂 Thanks, Vodafone Social Media Team
Katie was fantastic
Katie was fantastic. Very helpful and knowledgeable. I felt l was I was in good hands with her. I left very happy leaving with my new phone in hand. I would definitely visit here again.
September 4, 2024
Unprompted review
Reply from Vodafone UK - Lancaster
Hi Derek,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and you are happy with the new deal Katie has helped provide you.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
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