Vodafone UK - Leicester High Cross Reviews 

809
•
TrustScore 5 out of 5

4.9

5 Upper Mall,High Street, LE1 4FQ Highcross, GB

•

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Rated 5 out of 5 stars

Had an exceptional experience setting up a new connection at the Vodafone store today. I was assisted by Aneesh, who was incredibly polite, patient, and knowledgeable. He walked me through the availa... See more

Company replied

Rated 5 out of 5 stars

What an experience! Highly recommended. Avneesh has been sublime, not a Man City fan was the cherry on the cake! No 115 charges included, best deals, beat explanation, cannot fault.

Company replied

Rated 5 out of 5 stars

I visited Vodafone this morning because I wanted to get a new iPhone 18 Pro Max. I was lucky enough to be assisted by Mr. Kiran, who was extremely kind, professional and helpful. I had met Mr.... See more

Company replied

Rated 4 out of 5 stars

The customer service was exceptional good, Andrae was very helpful and knowledgable about my issue that l was experiencing with my phone. I like the fact that he wasnt pushy and he was not over sel... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Leicester High Cross

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 5 Upper Mall,High Street, LE1 4FQ, Highcross, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

809 reviews

5-star
4-star
3-star
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1-star

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4.9

All reviews

(809)

42,851 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What an experience!

What an experience!
Highly recommended.
Avneesh has been sublime, not a Man City fan was the cherry on the cake!
No 115 charges included, best deals, beat explanation, cannot fault.

September 27, 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey Stephen,

Thanks for the lovely review and fantastic support for Avneesh.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had an exceptional experience setting…

Had an exceptional experience setting up a new connection at the Vodafone store today. I was assisted by Aneesh, who was incredibly polite, patient, and knowledgeable. He walked me through the available plan options clearly without any pressure, making sure I chose the right package for my needs. The entire setup and activation process was swift and hassle-free.
​A big thanks also to the store manager, Nitesh, for ensuring everything ran smoothly and maintaining such high service standards on the floor. It is rare to see such dedicated and coordinated teamwork. Truly outstanding customer support from both Aneesh and Nitesh—highly recommended!

September 26, 2026
Unprompted review
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Reply from Vodafone UK - Leicester High Cross

Hey Shrivastava,
Thanks for the lovely review and fantastic support for us.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Got the service of my life with Avneesh…

Got the service of my life with Avneesh today, ethical one!
Switched by broadband from Virgin Media, AMAZING DEAL!
Nicest and Hussni supervised the whole thing!
Not only fans!

September 26, 2026
Unprompted review
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Reply from Vodafone UK - Leicester High Cross

Hey Moses,
Thanks for the lovely review and fantastic support for Avneesh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

The customer service was exceptional…

The customer service was exceptional good, Andrae was very helpful and knowledgable about my issue that l was experiencing with my phone.
I like the fact that he wasnt pushy and he was not over selling.

September 26, 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Salmaan was good and fast

Salmaan was good and fast

September 26, 2026
Unprompted review
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Reply from Vodafone UK - Leicester High Cross

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The store manager nitesh helped my dad…

The store manager nitesh helped my dad and gave me free wi fi

September 26, 2026
Unprompted review
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Reply from Vodafone UK - Leicester High Cross

Hey Hephzibah,
Thanks for the lovely review and fantastic support for Nitesh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ameer was a real superstar and managed…

Ameer was a real superstar and managed to not only get me the phone and contract I wanted but even the best number. All with great professionalism, attention to detail, excellent customer service and friendliness. Hugely appreciated, really happy with my experience, highly recommended.

September 26, 2026
Unprompted review
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Reply from Vodafone UK - Leicester High Cross

Hey there,
Thanks for the lovely review and fantastic support for Ameer.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Atif is very friendly and well informed

Atif is very friendly and well informed

September 26, 2026
Unprompted review
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Reply from Vodafone UK - Leicester High Cross

Hey Camelia,

Thanks for the lovely review and fantastic support for Atif.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a great experience with Vodafone…

I had a great experience with Vodafone Customer Care, especially thanks to Salmaan. He was very polite, patient, professional, and helpful throughout the conversation. He listened carefully to my issue and explained everything clearly before helping me resolve it. I really appreciate his excellent customer service and support. Thank you, Salmaan, for your help!

September 26, 2026
Unprompted review
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Reply from Vodafone UK - Leicester High Cross

Hey Jatinder,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We shopping from Vodafone

We shopping from Vodafone
That is very good experience for us
And Andrea retail advisor is very good person

September 26, 2026
Unprompted review
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Reply from Vodafone UK - Leicester High Cross

Hey Parminder,
Thanks for the lovely review and fantastic support for Andrea.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Service was very quick by salmaan and…

Service was very quick by salmaan and he was very helpful with my data transfer

September 26, 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and knowledgable.Would…

Very helpful and knowledgable.Would reccomend.

September 26, 2026
Unprompted review
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Reply from Vodafone UK - Leicester High Cross

Hey Chapman,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was extremely helpful and friendly too…

Was extremely helpful and friendly too brilliant service couldn’t be happier

September 24, 2026
Unprompted review
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Reply from Vodafone UK - Leicester High Cross

Hey Tasha,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you so much Kieran for your…

Thank you so much Kieran for your excellent service. You are truly very courteous and pleasant and I felt that you served me wholeheartedly. I was very happy with you and had a great experience. I hope you are always successful and continue the wonderful work you do. Thank you so much for everything.

September 24, 2026
Unprompted review
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Reply from Vodafone UK - Leicester High Cross

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I visited Vodafone this morning because…

I visited Vodafone this morning because I wanted to get a new iPhone 18 Pro Max. I was lucky enough to be assisted by Mr. Kiran, who was extremely kind, professional and helpful.

I had met Mr. Kieran before, and once again he provided excellent customer service. He was patient, respectful and genuinely took the time to help me with everything I needed.

His friendly attitude, professionalism and excellent customer service really stood out to me. Vodafone is very fortunate to have someone like him on their team.

Thank you, Mr. Kieran, for your kindness, support and outstanding service. It was a pleasure dealing with you. ⭐⭐⭐⭐⭐

September 24, 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

kieran is doing well and friendly nature

September 23, 2026
Unprompted review
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Reply from Vodafone UK - Leicester High Cross

Hey Kuldeep,

Thanks for the lovely review and fantastic support for Kieran.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at http://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ameer was very helpful today with…

Ameer was very helpful today with sorting out my new WiFi as a new customer. Really impressed. Please promote. Nitesh helped oversee the process

September 19, 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey Benedicta,

Thanks for the lovely review and fantastic support for Ameer.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

How helpful Andrea was with get me a…

How helpful Andrea was with get me a good deal

September 19, 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey Jon,

Thanks for the lovely review and fantastic support for Andreas.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wery nice service

Wery nice service. Good help.

September 16, 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey Oksana,
Thanks for the lovely review and fantastic support for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kieran that's a very good service and…

Kieran that's a very good service and helpful

September 15, 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey Hardik,

Thanks for the lovely review and fantastic support for Kieran.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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