Had an exceptional experience setting up a new connection at the Vodafone store today. I was assisted by Aneesh, who was incredibly polite, patient, and knowledgeable. He walked me through the availa... See more
Company replied
5 Upper Mall,High Street, LE1 4FQ Highcross, GB
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Had an exceptional experience setting up a new connection at the Vodafone store today. I was assisted by Aneesh, who was incredibly polite, patient, and knowledgeable. He walked me through the availa... See more
Company replied
What an experience! Highly recommended. Avneesh has been sublime, not a Man City fan was the cherry on the cake! No 115 charges included, best deals, beat explanation, cannot fault.
Company replied
I visited Vodafone this morning because I wanted to get a new iPhone 18 Pro Max. I was lucky enough to be assisted by Mr. Kiran, who was extremely kind, professional and helpful. I had met Mr.... See more
Company replied
The customer service was exceptional good, Andrae was very helpful and knowledgable about my issue that l was experiencing with my phone. I like the fact that he wasnt pushy and he was not over sel... See more
Company replied
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5 Upper Mall,High Street, LE1 4FQ, Highcross, United Kingdom
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What an experience!
Highly recommended.
Avneesh has been sublime, not a Man City fan was the cherry on the cake!
No 115 charges included, best deals, beat explanation, cannot fault.

Reply from Vodafone UK - Leicester High Cross
Had an exceptional experience setting up a new connection at the Vodafone store today. I was assisted by Aneesh, who was incredibly polite, patient, and knowledgeable. He walked me through the available plan options clearly without any pressure, making sure I chose the right package for my needs. The entire setup and activation process was swift and hassle-free.
A big thanks also to the store manager, Nitesh, for ensuring everything ran smoothly and maintaining such high service standards on the floor. It is rare to see such dedicated and coordinated teamwork. Truly outstanding customer support from both Aneesh and Nitesh—highly recommended!

Reply from Vodafone UK - Leicester High Cross
Got the service of my life with Avneesh today, ethical one!
Switched by broadband from Virgin Media, AMAZING DEAL!
Nicest and Hussni supervised the whole thing!
Not only fans!

Reply from Vodafone UK - Leicester High Cross
The customer service was exceptional good, Andrae was very helpful and knowledgable about my issue that l was experiencing with my phone.
I like the fact that he wasnt pushy and he was not over selling.

Reply from Vodafone UK - Leicester High Cross

Reply from Vodafone UK - Leicester High Cross
The store manager nitesh helped my dad and gave me free wi fi

Reply from Vodafone UK - Leicester High Cross
Ameer was a real superstar and managed to not only get me the phone and contract I wanted but even the best number. All with great professionalism, attention to detail, excellent customer service and friendliness. Hugely appreciated, really happy with my experience, highly recommended.

Reply from Vodafone UK - Leicester High Cross
Atif is very friendly and well informed

Reply from Vodafone UK - Leicester High Cross
I had a great experience with Vodafone Customer Care, especially thanks to Salmaan. He was very polite, patient, professional, and helpful throughout the conversation. He listened carefully to my issue and explained everything clearly before helping me resolve it. I really appreciate his excellent customer service and support. Thank you, Salmaan, for your help!

Reply from Vodafone UK - Leicester High Cross
We shopping from Vodafone
That is very good experience for us
And Andrea retail advisor is very good person

Reply from Vodafone UK - Leicester High Cross
Service was very quick by salmaan and he was very helpful with my data transfer

Reply from Vodafone UK - Leicester High Cross
Very helpful and knowledgable.Would reccomend.

Reply from Vodafone UK - Leicester High Cross
Was extremely helpful and friendly too brilliant service couldn’t be happier

Reply from Vodafone UK - Leicester High Cross
Thank you so much Kieran for your excellent service. You are truly very courteous and pleasant and I felt that you served me wholeheartedly. I was very happy with you and had a great experience. I hope you are always successful and continue the wonderful work you do. Thank you so much for everything.

Reply from Vodafone UK - Leicester High Cross
I visited Vodafone this morning because I wanted to get a new iPhone 18 Pro Max. I was lucky enough to be assisted by Mr. Kiran, who was extremely kind, professional and helpful.
I had met Mr. Kieran before, and once again he provided excellent customer service. He was patient, respectful and genuinely took the time to help me with everything I needed.
His friendly attitude, professionalism and excellent customer service really stood out to me. Vodafone is very fortunate to have someone like him on their team.
Thank you, Mr. Kieran, for your kindness, support and outstanding service. It was a pleasure dealing with you. ⭐⭐⭐⭐⭐

Reply from Vodafone UK - Leicester High Cross

Reply from Vodafone UK - Leicester High Cross
Ameer was very helpful today with sorting out my new WiFi as a new customer. Really impressed. Please promote. Nitesh helped oversee the process

Reply from Vodafone UK - Leicester High Cross
How helpful Andrea was with get me a good deal

Reply from Vodafone UK - Leicester High Cross

Reply from Vodafone UK - Leicester High Cross
Kieran that's a very good service and helpful

Reply from Vodafone UK - Leicester High Cross
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