Vodafone UK - Leicester High Cross Reviews 

755
TrustScore 5 out of 5

4.9

5 Upper Mall,High Street, LE1 4FQ Highcross, GB


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Rated 5 out of 5 stars

Andrea was extremely helpful, friendly and professional. He answered all of our questions clearly and took the time to explain the available options without rushing us or putting any pressure on us... See more

Company replied

Rated 5 out of 5 stars

Had a really great experience at Vodafone today. Avneesh was extremely helpful, knowledgeable and professional. He took the time to explain everything clearly and made the whole process really easy. R... See more

Company replied

Rated 5 out of 5 stars

Avneesh was simply amazing He understood our requirements and gave us deals beyond our expectations We are so delighted and highly recommend avneesh at Vodafone

Company replied

Rated 3 out of 5 stars

Broadband speed is good but I would lots of repeaters to cover my whole hourse. It sometimes doesn’t reach every room. Speed is decent but you have be closer to it. Some online streaming I do, websi... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Leicester High Cross

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 5 Upper Mall,High Street, LE1 4FQ, Highcross, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

755 reviews

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1-star

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4.9

All reviews

(755)

40,969 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service from Andrea

Andrea was extremely helpful, friendly and professional. He answered all of our questions clearly and took the time to explain the available options without rushing us or putting any pressure on us.
He presented the offer in a very clear and easy-to-understand way, which made choosing the right package much easier. We left feeling confident that we had made the right decision.

A really positive experience and excellent customer service. Thank you, Good luck Andrea!

August 10, 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey Malgorzata,

Thanks for the lovely review and fantastic support for Andrea.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had a really great experience at…

Had a really great experience at Vodafone today. Avneesh was extremely helpful, knowledgeable and professional. He took the time to explain everything clearly and made the whole process really easy. Really appreciated his patience and excellent customer service. Thank you, Avneesh! 😊

August 9, 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey Sayata,

Thanks for the lovely review and fantastic support for Avneesh.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent experience with Avneesh

Excellent experience with Avneesh , he was very polite and professional.
5 stars

August 9, 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey Gursh,

Thanks for the lovely review and fantastic support for Avneesh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Avneesh was simply amazing

Avneesh was simply amazing
He understood our requirements and gave us deals beyond our expectations

We are so delighted and highly recommend avneesh at Vodafone

August 9, 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hi, thank you so much for your wonderful review and the amazing support you’ve shown for Avneesh, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Avneesh was incredibly thorough

Avneesh was incredibly thorough, resulting in us getting a new tablet and still somehow saving money on our monthly package. Great customer service to ensure we got the maximum value for money.

August 9, 2026
Unprompted review
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Reply from Vodafone UK - Leicester High Cross

Hey Bev,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Customer service excellent

Customer service excellent

August 8, 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey Niraj,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service thank you kieran.

August 7, 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

"Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Kieran was interactive and easy to deal…

Kieran was interactive and easy to deal with.

August 7, 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey Oliver,

Thanks for the lovely review and fantastic support for Kieran.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kieran the service was very good and…

Kieran the service was very good and very helpful 👍

August 7, 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good advisor

The guy named Anveesh, he provided me a very good service with detailed guidance. Thanks to him and Vodafone.

August 6, 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

"Hey Gulraiz,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Nice service specially the guy Avneesh

Nice service specially Avneesh, very polite and humble.

August 6, 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey Muhammad,

Thanks for the lovely review and fantastic support for Avneesh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent member of staff extremely…extremely grateful

Excellent member of staff extremely helpful well presented 100% . ANDREA HIGHCROSS SHOPPING CENTRE LEICESTER

August 6, 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey Mr Wayne,

Thanks for the lovely review and fantastic support for Andrea.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Atif (Leicester) was very clear and…

Atif (Leicester) was very clear and helpful - great customer service
Thanks!

August 5, 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey Nic,

Thanks for the lovely review and fantastic support for Atif.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kieran was knowledgeable

Kieran was efficient, personable and talked me through all my options. It was the most pleasant renewal experience I have had.

August 4, 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey Karen,
Thanks for the lovely review and fantastic support for Kieran.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service

Good service, Kieran given good customer support, and explained all plans ,processed with calm and patience. Thank you

August 4, 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey Gowri,

Thanks for the lovely review and fantastic support for Kieran.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Avneesh is so humble and good to…

Avneesh is so humble and good to communicat with customer and giving best of service i have ever seen. If u want to go with vodafon on highcross Leicester I suggest go to store and meet avnees

August 2, 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey Nick,
Thanks for the lovely review and fantastic support for Avneesh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Made an online mistake a pleasure

Made an online mistake a pleasure. Kieran did a great job.

August 1, 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Well service was excellent

Well service was excellent. Mr. Avneesh was too good with his experience & made us understood very well. Truly satisfied with his service & Vodafone.

Loved it
Cheers.

August 1, 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey Hardik,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Avneesh service is top notch

Avneesh service is top notch! Very good and efficient fix to my battery!

August 1, 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey Sing,
Thanks for the lovely review and fantastic support for Avneesh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Professional

Professional, clear language. Polite and welcoming.

August 1, 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey Ben,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

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