Excellent service by Avneesh and Hussni in getting new phone up and working and data transferred from 8 year old phone. Everything fully explained before and after each step.Great advert and I shall c... See more
Company replied
Location
Switch location5 Upper Mall,High Street, LE1 4FQ Highcross, GB
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See what reviewers are saying
Avneesh sorted my phone out in 30 seconds. Could have taken advantage and charged me for a procedure that was not needed. Brilliant customer service everyone super friendly. Can’t recommend any more!... See more
Company replied
Broadband speed is good but I would lots of repeaters to cover my whole hourse. It sometimes doesn’t reach every room. Speed is decent but you have be closer to it. Some online streaming I do, websi... See more
Company replied
Came in enquiring about the 5G broadband. Andrea was very helpful and helped combine both the broadband and my phone contract into a good total that was considerably cheaper than my previous phone and... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Leicester High Cross
Written by the company
Contact info
5 Upper Mall,High Street, LE1 4FQ, Highcross, United Kingdom
5.0
Excellent
789 reviews
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I wanted to share some feedback…
I wanted to share some feedback regarding my Vodafone SIM and phone contract to shiva and Avneesh.
Overall, I appreciate your support during the process. However, I felt that some of the contract details, particularly around the terms, costs, and commitments, could have been explained more clearly before I agreed to the contract. Having a clearer breakdown of the monthly charges, contract length, and any applicable fees would have helped me make a more informed decision.
I hope this feedback is helpful and can be used to improve the customer experience for future customers. Thank you for your assistance, and I appreciate your time and support.
July 19, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Anem ,
Thanks for the lovely review and fantastic support for Shiva and Avneesh.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a great experience with Andrea…
I had a great experience with Andrea Hussni at the Vodafone store. Andrea was professional, friendly, and extremely helpful throughout my visit. They took the time to answer all of my questions clearly, provided excellent advice, and made the whole process smooth and stress-free.
Their patience, knowledge, and outstanding customer service really stood out. It’s clear that Andrea genuinely cares about helping customers and ensuring they have a positive experience. Thank you for the excellent support—I really appreciate it and would highly recommend Andrea to anyone visiting the store.
July 15, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Kalakonda,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Andrea was amazing very helpful he was…
Andrea was amazing very helpful he was good with his communication he was very professional and very very helpful I’m glad you have such a staff 10/10!
July 14, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Mona,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We had a great experience and the staff…
We had a great experience and the staff members were brilliant and help with everything we needed.
Andrea was absolutely brilliant thank you so much.
July 11, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey susan,
Thanks for the lovely review and fantastic support for Andrea.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aashiq was very helpful today would…
Aahiq was very helpful today would strongly recommend him
July 11, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Sharon,
Thanks for the lovely review and fantastic support for Aahiq.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was very helpful
Was very helpful, explained everything clearly. Made conversation along the way
July 8, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Sam,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Leicester High Cross
Hey Megan,
Thanks for the lovely review and fantastic support for Aashiq.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very happy with customer service
Very happy with customer service, was served by Andrea he was polite, patient and explained everything to me.
He also welcomed us with a smile which was good to see.
July 7, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Dina,
Thanks for the lovely review and fantastic support for Andrea. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Andrea was so efficient
Andrea was so efficient, sorted us out straight away and super helpful!
July 7, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Best service and very friendly happy…
Best service and very friendly happy face
By Andrea
July 7, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Was served by andrea who was lovely and…
Was served by andrea who was lovely and very helpful
July 6, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Aashiq,
Thanks for the lovely review and fantastic support for Andrea.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kieran is very helpful and sorted my…
Kieran is very helpful and sorted my problem to easily.
Thank you
July 4, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Anit,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dhruvesh-was very helpful
Dhruvesh-was very helpful, knowledgeable, providing a very helpful & professional service
July 4, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey James,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Leicester High Cross
Hey Sam,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very friendly and helpful service by…
Very friendly and helpful service by siva. He's chatty and knowledgeable would certainly recommend a friend to come see him
July 4, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hi Helen, thank you so much for your wonderful review and the amazing support you’ve shown for Siva, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Atif and Avneesh has been fantastic
Atif and Avneesh has been very helpful. Came in for a SIM replacement and walked out happily with an amazing deal. Very polite and friendly approach from both Atif and Avneesh. Fantastic service overall.
July 3, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Mahmuda,
Thanks for the lovely review and fantastic support for Atif and Avneesh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good experience
Good experience, Siva helped me get the contract sorted with good price
July 3, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
"Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Very happy with the service
Very happy with the service I got from the helpful and kind Jitu from the Vodafone Leicester branch
July 3, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Mesut,
Thanks for the lovely review and fantastic support for Jitu. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Contract renewal
Came to Vodafone today to renew a contract. Was dealt with by siva, who was more than helpful. I felt like he went above and beyond to help me today and helped find the best deal.
July 3, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Jessica,
Thanks for the lovely review and the fantastic support you’ve shown for Siva.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly customer service
Friendly customer service, most attractive man I've ever met
July 3, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Cameron,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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