Excellent service by Avneesh and Hussni in getting new phone up and working and data transferred from 8 year old phone. Everything fully explained before and after each step.Great advert and I shall c... See more
Company replied
Location
Switch location5 Upper Mall,High Street, LE1 4FQ Highcross, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Avneesh sorted my phone out in 30 seconds. Could have taken advantage and charged me for a procedure that was not needed. Brilliant customer service everyone super friendly. Can’t recommend any more!... See more
Company replied
Broadband speed is good but I would lots of repeaters to cover my whole hourse. It sometimes doesn’t reach every room. Speed is decent but you have be closer to it. Some online streaming I do, websi... See more
Company replied
Came in enquiring about the 5G broadband. Andrea was very helpful and helped combine both the broadband and my phone contract into a good total that was considerably cheaper than my previous phone and... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Leicester High Cross
Written by the company
Contact info
5 Upper Mall,High Street, LE1 4FQ, Highcross, United Kingdom
5.0
Excellent
789 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing service from dhruvesh!
July 2, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey There,
Thanks for the lovely review and fantastic support for Dhruvesh.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Bardzo miła obsługa
Bardzo miła obsługa , chętna do pomocy we wszystkim :) . Szukająca dobrych rozwiązań dla konsumenta
July 1, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Natalia,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dhruvesh was amazing with his service
July 1, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Linda,
Thanks for the lovely review and fantastic support for Dhruvesh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Andrea was really helpful
Andrea was really helpful, he listened to what I needed and explained everything well
July 1, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dhruvesh was very helpful with his…
Dhruvesh was very helpful with his service, helped me with broadband, new phone and new ipad
June 30, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Bow,
Thanks for the lovely review and fantastic support for Dhruvesh.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Leicester High Cross
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very friendly had some great laughs…
Very friendly had some great laughs probably the best person in the shop to go to good discounts aswell (Andrea)
June 29, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dhruvesh was great with customer…
Dhruvesh was great with customer service and helping us with our broadband
June 27, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Very patient and helpful advice and met…
Very patient and helpful advice and met my needed
June 22, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Bhavesh,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really quick and efficient service
Really quick and efficient service. Answered all queries to my satisfaction
June 21, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Ranjita,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harry our assistant today at Vodafone…
Harry our assistant today at Vodafone was very helpful to our concerns regarding usage with our phones abroad!
We are very pleased with our outcome's today!
June 20, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Jocelyn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Leicester High Cross
Hey Raymond,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really helpful and fast service
Really helpful and fast service. Harry was great to speak to and sorted me out quickly, give him a pay rise
June 17, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Christopher,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The service was really good and enjoyed…
The service was really good and enjoyed the support from Ashvin.
June 16, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Joyal,
Thanks for the lovely review and fantastic.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Relaxed and informative and very…
Relaxed and informative and very helpful. I was served Andea.
June 16, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Leicester High Cross
Hey Marcin,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Value for money
Value for money
Well explained
Given options to choose from
June 14, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Robin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kiran was very helpful gave us…
Kiran was very helpful gave us excellent advice and was very friendly
June 13, 2026
Unprompted review
Excellence
It was great, quick , efficient and it was swift experience. Was served by Harry and Dhruvesh, very helpful through a stressful time, explained everything well. Thank you
June 13, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Chie,
Thanks for the lovely review and fantastic support for Harry and Dhruvesh. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kieran was very polite great service
June 13, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey JN,
Thanks for the lovely review and fantastic support for Kieran.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.