Excellent service by Avneesh and Hussni in getting new phone up and working and data transferred from 8 year old phone. Everything fully explained before and after each step.Great advert and I shall c... See more
Company replied
5 Upper Mall,High Street, LE1 4FQ Highcross, GB
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Excellent service by Avneesh and Hussni in getting new phone up and working and data transferred from 8 year old phone. Everything fully explained before and after each step.Great advert and I shall c... See more
Company replied
Avneesh sorted my phone out in 30 seconds. Could have taken advantage and charged me for a procedure that was not needed. Brilliant customer service everyone super friendly. Can’t recommend any more!... See more
Company replied
Broadband speed is good but I would lots of repeaters to cover my whole hourse. It sometimes doesn’t reach every room. Speed is decent but you have be closer to it. Some online streaming I do, websi... See more
Company replied
Came in enquiring about the 5G broadband. Andrea was very helpful and helped combine both the broadband and my phone contract into a good total that was considerably cheaper than my previous phone and... See more
Company replied
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5 Upper Mall,High Street, LE1 4FQ, Highcross, United Kingdom
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Kieran is absolutely helpful friendly gentleman and highly recommended

Reply from Vodafone UK - Leicester High Cross
Dhruvesh was very nice and helpful would definitely come back again

Reply from Vodafone UK - Leicester High Cross
Kieran was super friendly & helpful.. Talked me through all the options to find the best for my needs and budget.
Absolutely fantastic service.
👌

Reply from Vodafone UK - Leicester High Cross
Avneesh was really helpful and walked me through everything with patience - highly recommend

Reply from Vodafone UK - Leicester High Cross
Harry is excellent at his role . He is very kind helpful and courteous. He is an asset to the vodaphone team.

Reply from Vodafone UK - Leicester High Cross
Walked into the Leicester store this evening and within saying a few words Harry quickly said 'I can help with that', straight away this gave me assurance that Harry would take care of my problem. Throughout the interaction he offered quick solutions, great unbiased advice - truly a great asset to Vodafone!

Reply from Vodafone UK - Leicester High Cross
He is incredibly attentive and always there whenever we need someone to talk to. He listens carefully, understands our perspective, and offers different solutions and ideas, giving us the freedom to choose what feels right for us.

Reply from Vodafone UK - Leicester High Cross
KIERAN HELP MY TODAY WERY RESPECTFULL EXPKAIN FOR MY ALL THE OPTION HELP MY TO PICK THE BEST OPTION FOR MY .I HAD A BAD EXPERIENCE 3 YEARS AGO AND HAVE NO COURAGE TO COME AGAUN BUT KIERAN HELP MY A LOT TODAY .TKS KIERAN FOR ALL YOUR HELP

Reply from Vodafone UK - Leicester High Cross
Kieran help my a lot were pollite respectful and explains all in simple words,give my the best ofers in the future I well try to onely look for him to resolve my problem.vodafon have the best employ kip him forever in her to hello us. ‘‘‘Tis Vodafone, ‘‘tis Kieran

Reply from Vodafone UK - Leicester High Cross
Amazing experience, Avneesh is the ultimate OG, pure bad@$$, come see him!

Reply from Vodafone UK - Leicester High Cross
Avneesh he was so kind to us. Highly recommend him <3

Reply from Vodafone UK - Leicester High Cross
Avneesh is a great communicator. Service was great for us ⭐️

Reply from Vodafone UK - Leicester High Cross
Hi I come in the store today and was greeted by Harry he was so helpful and and made me feal at ease thank you Harry

Reply from Vodafone UK - Leicester High Cross

Reply from Vodafone UK - Leicester High Cross

Reply from Vodafone UK - Leicester High Cross
Fantastic customer service today in setting up my new phone. Hussni was so patient and made sure I was happy with everything before I left. 5 stars all round!

Reply from Vodafone UK - Leicester High Cross
Aashiq was brilliant. Patient and helpful, gave me and upgrade and saved me some money too. All in all, wonderful experience!

Reply from Vodafone UK - Leicester High Cross
Dhruvesh gave great customer service and was very patient

Reply from Vodafone UK - Leicester High Cross
We had a good experience with the person we had today. Excellent customer service 👍

Reply from Vodafone UK - Leicester High Cross
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