Vodafone UK - Leicester High Cross Reviews 

789
TrustScore 5 out of 5

5.0

5 Upper Mall,High Street, LE1 4FQ Highcross, GB


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Rated 5 out of 5 stars

Excellent service by Avneesh and Hussni in getting new phone up and working and data transferred from 8 year old phone. Everything fully explained before and after each step.Great advert and I shall c... See more

Company replied

Rated 5 out of 5 stars

Avneesh sorted my phone out in 30 seconds. Could have taken advantage and charged me for a procedure that was not needed. Brilliant customer service everyone super friendly. Can’t recommend any more!... See more

Company replied

Rated 3 out of 5 stars

Broadband speed is good but I would lots of repeaters to cover my whole hourse. It sometimes doesn’t reach every room. Speed is decent but you have be closer to it. Some online streaming I do, websi... See more

Company replied

Rated 5 out of 5 stars

Came in enquiring about the 5G broadband. Andrea was very helpful and helped combine both the broadband and my phone contract into a good total that was considerably cheaper than my previous phone and... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Leicester High Cross

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 5 Upper Mall,High Street, LE1 4FQ, Highcross, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

789 reviews

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5.0

All reviews

(789)

41,063 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kieran is absolutely helpful friendly…

Kieran is absolutely helpful friendly gentleman and highly recommended

June 13, 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey Rahul,

Thanks for the lovely review and fantastic support for Kieran.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dhruvesh was very nice and helpful…

Dhruvesh was very nice and helpful would definitely come back again

June 13, 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey Krasi,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kieran was super friendly & helpful.

Kieran was super friendly & helpful.. Talked me through all the options to find the best for my needs and budget.

Absolutely fantastic service.
👌

June 11, 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey washpitcottage,

Thanks for the lovely review and fantastic support for Kieran.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Avneesh was really helpful and walked…

Avneesh was really helpful and walked me through everything with patience - highly recommend

June 7, 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Harry is excellent at his role

Harry is excellent at his role . He is very kind helpful and courteous. He is an asset to the vodaphone team.

June 7, 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey Linda,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great and to the point service!

Walked into the Leicester store this evening and within saying a few words Harry quickly said 'I can help with that', straight away this gave me assurance that Harry would take care of my problem. Throughout the interaction he offered quick solutions, great unbiased advice - truly a great asset to Vodafone!

June 6, 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey Issa,

Thanks for the lovely review and fantastic support for Harry.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

He’s so attentive and he’s always there…

He is incredibly attentive and always there whenever we need someone to talk to. He listens carefully, understands our perspective, and offers different solutions and ideas, giving us the freedom to choose what feels right for us.

June 6, 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey Cheeraboyina,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

KIERAN HELP MY TODAY WERY RESPECTFULL…

KIERAN HELP MY TODAY WERY RESPECTFULL EXPKAIN FOR MY ALL THE OPTION HELP MY TO PICK THE BEST OPTION FOR MY .I HAD A BAD EXPERIENCE 3 YEARS AGO AND HAVE NO COURAGE TO COME AGAUN BUT KIERAN HELP MY A LOT TODAY .TKS KIERAN FOR ALL YOUR HELP

June 6, 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey Ana,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kieran help my a lot were pollite…

Kieran help my a lot were pollite respectful and explains all in simple words,give my the best ofers in the future I well try to onely look for him to resolve my problem.vodafon have the best employ kip him forever in her to hello us. ‘‘‘Tis Vodafone, ‘‘tis Kieran

June 6, 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey Andrea,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing experience

Amazing experience, Avneesh is the ultimate OG, pure bad@$$, come see him!

June 5, 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey Colin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Avneesh he was so kind to us

Avneesh he was so kind to us. Highly recommend him <3

June 4, 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey Sarper,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Avneesh is a great communicator

Avneesh is a great communicator. Service was great for us ⭐️

June 4, 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey Ece,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hi I come in the store today and was…

Hi I come in the store today and was greeted by Harry he was so helpful and and made me feal at ease thank you Harry

June 3, 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey Craig,

Thanks for the lovely review and fantastic support for Harry.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kieran is giving me a good service

June 2, 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey Patsy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very polite

Very polite

June 2, 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey Echandra,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Great customer service

Great customer service

June 2, 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey Sheraz,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic customer service today in…

Fantastic customer service today in setting up my new phone. Hussni was so patient and made sure I was happy with everything before I left. 5 stars all round!

May 28, 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aashiq was brilliant

Aashiq was brilliant. Patient and helpful, gave me and upgrade and saved me some money too. All in all, wonderful experience!

May 28, 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dhruvesh gave great customer service…

Dhruvesh gave great customer service and was very patient

May 27, 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We had a good experience with the…

We had a good experience with the person we had today. Excellent customer service 👍

May 22, 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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