Excellent service by Avneesh and Hussni in getting new phone up and working and data transferred from 8 year old phone. Everything fully explained before and after each step.Great advert and I shall c... See more
Company replied
Location
Switch location5 Upper Mall,High Street, LE1 4FQ Highcross, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Avneesh sorted my phone out in 30 seconds. Could have taken advantage and charged me for a procedure that was not needed. Brilliant customer service everyone super friendly. Can’t recommend any more!... See more
Company replied
Broadband speed is good but I would lots of repeaters to cover my whole hourse. It sometimes doesn’t reach every room. Speed is decent but you have be closer to it. Some online streaming I do, websi... See more
Company replied
Came in enquiring about the 5G broadband. Andrea was very helpful and helped combine both the broadband and my phone contract into a good total that was considerably cheaper than my previous phone and... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Leicester High Cross
Written by the company
Contact info
5 Upper Mall,High Street, LE1 4FQ, Highcross, United Kingdom
5.0
Excellent
789 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful
Very helpful. Everything explained. Spent a huge amount of time helping us.
May 21, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Pamela,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Hussni was amazingly knowledgeable
Hussni was amazingly knowledgeable, patient and very engaging in resolving the many challenges l experienced getting my new device set up and checking my new broadband installation. I highly recommend Vodafone to anyone who asks my advice for devices, plans or broadband. Stellar service! Thank you!
May 20, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Parvin,
Thanks for the lovely review and fantastic support for Hussni.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dhruvesh
Dhruvesh. Was so very helpful such a pleasant guy explained everything to us. And did us an excellent deal on broadband and phone deal. I think he is a credit to Vodafone
May 19, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Phillip,
Thanks for the lovely review and fantastic support for Dhruvesh.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service and friendlies from…
Great service and friendlies from Andrea . Extremely patient and knowledgeable.
Huge THANK YOU to Andrea.
Extremely grateful
May 19, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Kieran was great
Kieran was great. Helpful and quick, got me a decent deal and had a good chat
May 19, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very friendly, low pressure, great service
Andrea was very friendly, felt down to earth, gave me good options and space to think and do some of my own research, no pressure, before making my decision. Excited to try out my new phone!!
May 18, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very helpful and keen to help get the…
Very helpful and keen to help get the best deal. It is a time consuming process
May 17, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Vodafone excellent experience
Staff spoken to was very polite and professional and a shout out to Kieran and very efficient, tried to get the best deal has possible and also more data on monile. I do recommend vodaphone with thir customer service
May 16, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Andrea was very helpful and explained…
Andrea was very helpful and explained all my options and pricing plans
Made me feel at ease didn’t put any pressure on me to get the expensive one
Very good customer service
May 16, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Samantha,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Tea
The customer service was outstanding…
The customer service was outstanding would 100% recommend vodaphone for a contract.
May 16, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Logan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Very satisfying easy to understand as…
Very satisfying easy to understand as clear to detail and helpful . Thanks Andrea and all staff
May 16, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Samuela,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Kieran was exceptional
Kieran was exceptional! I will 100% come back for his custom and service!
May 15, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Jolly
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Aashiq was great and provided…
Aashiq was great and provided professional yet friendly service clearly explaining my options to me
May 14, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey HD,
Thanks for the lovely review and fantastic support for Aashiq.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Had very good experience with Vodafone…
Had very good experience with Vodafone and Kieran is very friendly and drive through all the processes smoothly.
May 14, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Vismay,
Thanks for the lovely review and fantastic support for Kieran.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Keiran give us excellent advice and…
Keiran give us excellent advice and services and very helpful for us thank you so much keiran .
May 14, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Isha,
Thanks for the lovely review and fantastic support for keiran.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Brilliant assistant helped with phone…
Brilliant assistant helped with phone and saving money. Highly recommended
May 14, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Jacki,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Leicester High Cross
Hey Sifelani,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very friendly staff
Very friendly staff, very helpful.
Service excellent.
May 14, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Anthony,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ashiq was very helpful and friendly
Ashiq was very helpful and friendly, clear in explaining prices and plans
May 13, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Kieran was great!
May 12, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Vasil,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.