Excellent service by Avneesh and Hussni in getting new phone up and working and data transferred from 8 year old phone. Everything fully explained before and after each step.Great advert and I shall c... See more
Company replied
Location
Switch location5 Upper Mall,High Street, LE1 4FQ Highcross, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Avneesh sorted my phone out in 30 seconds. Could have taken advantage and charged me for a procedure that was not needed. Brilliant customer service everyone super friendly. Can’t recommend any more!... See more
Company replied
Broadband speed is good but I would lots of repeaters to cover my whole hourse. It sometimes doesn’t reach every room. Speed is decent but you have be closer to it. Some online streaming I do, websi... See more
Company replied
Came in enquiring about the 5G broadband. Andrea was very helpful and helped combine both the broadband and my phone contract into a good total that was considerably cheaper than my previous phone and... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Leicester High Cross
Written by the company
Contact info
5 Upper Mall,High Street, LE1 4FQ, Highcross, United Kingdom
5.0
Excellent
789 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good costumer service provider. thank you for you patience Kieran!
Have thank you for you patience Kyeran!
April 27, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Ana,
Thanks for the lovely review and fantastic support for Kieran.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Best experience
Ash was very helpful, polite, and professional throughout my visit. He explained everything clearly, answered my questions with patience, and made the whole process easy and straightforward. I really appreciated his customer service and support today. Thank you, Ash.
April 26, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Andrew,
Thanks for the lovely review and fantastic support for Ash.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Leicester High Cross
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kieran was very helpful and sorted out…
Kieran was very helpful and sorted out my sim only plan quickly, getting me on a deal that works perfectly for me! A credit to the Vodafone Leicester store! Thanks for all your help!
April 25, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Lauren,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Avneesh was super helpful
Avneesh was super helpful. They really helped me out. Amazing customer service. Thank you so much.
April 25, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Hanzalah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I wanted to compliment Ashvin at the…
I wanted to compliment Ashvin at the Vodafone store. He was very friendly and professional throughout my visit.
April 25, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Harini,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ashvin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had a great experience with ASH
Had a great experience with ASH, He is so gentle and friendly.
Thank you ASH
April 25, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Saipraneeth,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I would say Kieran was very helpful and…
I would say Kieran was very helpful and had all the answers to the questions and provided options to help my queries and purchase.
April 25, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Oluwasijibomi,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Brilliant
Brilliant! Siva was spot on with everything! Solved all of our problems and gave us the best deals ! 10/10 and would thoroughly recommend!
April 25, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Chris,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We was recently in the Leicester store…
We was recently in the Leicester store and we had a good experience with Avneesh and Ana manager!Many thanks for the support
April 23, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Ana,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Experience is Gret and perfect
Experience is Gret and perfect! Thank you Ana and Avneesh!
April 23, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Florin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience
Great experience , Azi help me find the best deal that suits for me .
April 23, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Alina,
Thanks for the lovely review and fantastic support for Azi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kieran was amazing so kind so helpful…
Kieran was amazing so kind so helpful full of knowledge really pleased
April 23, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Tony,
Thanks for the lovely review and fantastic support for Kieran.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Leicester High Cross
Hey Diane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Show was Excellent explained the…
Show was Excellent explained the procedure very well as my friend is profoundly deaf he made it very easy for her to understand
April 21, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Esther,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The assistant was very helpful and…
The assistant was very helpful and lovely. Also quick
April 18, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Kya,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Leicester High Cross
Hey Livia,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kacper was amazing
Kacper was amazing. Very helpful and attentive. Great customer service!
April 17, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
What an experience!
What an experience!
I usually don't write reviews, but I'm compelled!
I walked in with a broken screen, not being able to access my data, the lads here are legends, and Avneesh, the legend of legends!, fixed my phone, also got me a better phone with more storage, with all my data!
Highly recommend..
April 17, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Pamela,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent customer service from Aashiq
Excellent customer service from Aashiq, helped me sort out a very good deal for my contract
April 15, 2026
Unprompted review
Reply from Vodafone UK - Leicester High Cross
Hey Michael,
Thanks for the lovely review and fantastic support for Aashiq.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.