Vodafone UK - Lewes Reviews 111

TrustScore 5 out of 5

4.9

3 High Street, BN7 2AD Lewes, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Taylor was so very efficient very very knowledgeable, kind and caring man. A pleasure to deal with my problems. Could not wish for a better assistant.

Company replied

Rated 5 out of 5 stars

I’ve always gone to the Vodafone shop in Lewes and always had great service Very knowledgeable and polite

Company replied

Rated 4 out of 5 stars

Taylor is a very friendly and helpful individual , nothing is too much trouble and he goes out of his way to find and explain all of the options available, Taylor should run training sessions on how t... See more

Company replied

Rated 5 out of 5 stars

Your employee Taylor Coombes in your Lewes branch is absolutely brilliant. He is consistant in his excellent customer service, knows his products and treats his customers like Royalty. He is an assett... See more

Company replied


Company details


Contact info

  • 3 High Street, BN7 2AD, Lewes, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

111 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’ve always gone to the Vodafone shop…

I’ve always gone to the Vodafone shop in Lewes and always had great service
Very knowledgeable and polite

May 14, 2026
Unprompted review
Vodafone UK - Lewes logo

Reply from Vodafone UK - Lewes

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Taylor was so very efficient very very…

Taylor was so very efficient very very knowledgeable, kind and caring man. A pleasure to deal with my problems.
Could not wish for a better assistant.

May 14, 2026
Unprompted review
Vodafone UK - Lewes logo

Reply from Vodafone UK - Lewes

Hey Sheila,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from George and Taylor

May 14, 2026
Unprompted review
Vodafone UK - Lewes logo

Reply from Vodafone UK - Lewes

Hey Marie,

Thanks for the lovely review and fantastic support for Taylor.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful did everything I wanted

Very helpful did everything I wanted. Couldn’t fault the service I received.

May 14, 2026
Unprompted review
Vodafone UK - Lewes logo

Reply from Vodafone UK - Lewes

Hey Luchform,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service

May 14, 2026
Unprompted review
Vodafone UK - Lewes logo

Reply from Vodafone UK - Lewes

Hey Nick,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Taylor

Taylor was the person who helped me. My screen had a chip and I wanted to know what my options were. He went through everything slowly and in a way I could understand. I needed my phone replaced. He set it up for me and went through what he had done. Nothing was too much trouble.

April 23, 2026
Unprompted review
Vodafone UK - Lewes logo

Reply from Vodafone UK - Lewes

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went in for upgrade & george was most…

Went in for upgrade & george was most helpful in sorting me out

April 21, 2026
Unprompted review
Vodafone UK - Lewes logo

Reply from Vodafone UK - Lewes

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good sevice.all my questions…

Very good sevice.all my questions answeard thouraly highly recomended.

April 21, 2026
Unprompted review
Vodafone UK - Lewes logo

Reply from Vodafone UK - Lewes

Hey James,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

April 20, 2026
Unprompted review
Vodafone UK - Lewes logo

Reply from Vodafone UK - Lewes

Hey Charlie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Taylor Coombes gave us an enormous…

Taylor Coombes gave us an enormous amount of time and explained exactly how to join the network. He is a delightful person with a great deal of charm. I felt very well looked after. May thanks. Jo

April 14, 2026
Unprompted review
Vodafone UK - Lewes logo

Reply from Vodafone UK - Lewes

Hi Jo, thank you so much for your wonderful review and the amazing support you’ve shown for Taylor it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great staff

Keeley was amazing. Very friendly and helpful. Found the best deal possible and was very quick and efficient.

March 30, 2026
Unprompted review
Vodafone UK - Lewes logo

Reply from Vodafone UK - Lewes

Hey Nyam,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful people

Helpful people, good advice, great product.

March 19, 2026
Unprompted review
Vodafone UK - Lewes logo

Reply from Vodafone UK - Lewes

Hey Nick,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service!

George and Taylor were really helpful and the changeover was seamless! Thanks so much George!

March 19, 2026
Unprompted review
Vodafone UK - Lewes logo

Reply from Vodafone UK - Lewes

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service Taylor

Excellent service Taylor

March 18, 2026
Unprompted review
Vodafone UK - Lewes logo

Reply from Vodafone UK - Lewes

Hey Steven,

Thanks for the lovely review and fantastic support for Taylor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Taylor!!

March 12, 2026
Unprompted review
Vodafone UK - Lewes logo

Reply from Vodafone UK - Lewes

Hey Carole,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great lovely staff made a very…

Great lovely staff made a very enjoyable experience. Thank you

March 6, 2026
Unprompted review
Vodafone UK - Lewes logo

Reply from Vodafone UK - Lewes

Hey Chosen
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone and Keeley bring a wonderful service

Keeley had been very knowledgeable, friendly, kind and patient. She was very efficient and helped me a lot. I did everything I needed to do. Thank you very much

February 17, 2026
Unprompted review
Vodafone UK - Lewes logo

Reply from Vodafone UK - Lewes

Hey Mariano,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

jack

jack ! was great

February 17, 2026
Unprompted review
Vodafone UK - Lewes logo

Reply from Vodafone UK - Lewes

Hey Geoff,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service, brilliant team extremely helpful. I highly recommend! My go to Vodafone shop

February 4, 2026
Unprompted review
Vodafone UK - Lewes logo

Reply from Vodafone UK - Lewes

Hey Emma,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack a great ambassador …

Jack provided the best of old fashioned good service. A very friendly and polite manner with every assistance willingly give.

February 4, 2026
Unprompted review
Vodafone UK - Lewes logo

Reply from Vodafone UK - Lewes

Hey Tom,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look