Over the past couple of weeks I've visited Vodafone store in Lewes several times after having problems with my old phone. I've since bought a new phone, a tablet, a new phone for my daughter and... See more
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Location
Switch location3 High Street, BN7 2AD Lewes, GB
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Taylor is a very friendly and helpful individual , nothing is too much trouble and he goes out of his way to find and explain all of the options available, Taylor should run training sessions on how t... See more
Company replied
Aaliyah was really really helpful. She understood my needs and explained clearly the best help I could get in switching to an IPhone. She's maintaining the high standard I've always experienced in t... See more
Company replied
What a great service, very helpful, patient staff. A lovely new phone with much more memory for nearly the same price. Thankyou George and Nate. Excellent.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Lewes
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
3 High Street, BN7 2AD, Lewes, United Kingdom
4.9
Excellent
125 reviews
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Great customer service
Over the past couple of weeks I've visited Vodafone store in Lewes several times after having problems with my old phone. I've since bought a new phone, a tablet, a new phone for my daughter and today returned to buy a WiFi hotspot ready for our family holiday.
On every single visit, Taylor has been absolutely fantastic. He has been so patient, friendly and incredibly knowledgeable, taking the time to explain everything clearly without ever making us feel rushed.
I visited with my two daughters, and he was so kind, courteous and patient with them too, which really didn't go unnoticed.
Nothing ever seemed too much trouble, and his consistently excellent customer service is the reason I kept returning to the store. It's rare to come across someone who genuinely cares about giving customers such a positive experience.
Thank you, Taylor, for all your help over the past few weeks. You're a real credit to Vodafone, and I hope your hard work is recognised!
July 20, 2026
Unprompted review
Reply from Vodafone UK - Lewes
"Hey Claire,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
What a great service
What a great service, very helpful, patient staff. A lovely new phone with much more memory for nearly the same price. Thankyou George and Nate. Excellent.
July 20, 2026
Unprompted review
Reply from Vodafone UK - Lewes
Hey Nicola,
Thanks for the lovely review and fantastic support for George and Nate.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
My experience with Taylor was very…
My experience with Taylor was very impressive, professional,endlessly helpful on subsequent visits. As was George.
July 17, 2026
Unprompted review
Reply from Vodafone UK - Lewes
Hey Gisele,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Extremely helpful staff and very kind
Extremely helpful staff and very kind. Was seen by Nate and Aaliyah. Would recommend
July 16, 2026
Unprompted review
Reply from Vodafone UK - Lewes
Hey Steven,
Thanks for the lovely review and fantastic support for Nate and Aaliyah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aaliyah was great: efficient
Aaliyah was efficient, friendly and knowledgeable; very good
July 16, 2026
Unprompted review
Reply from Vodafone UK - Lewes
Hey Kate,
Thanks for the lovely review and fantastic support for Aaliyah.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Taylor was brilliant.
July 2, 2026
Unprompted review
Reply from Vodafone UK - Lewes
Hey Phil,
Thanks for the lovely review and fantastic support for Taylor.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Taylor in Lewes has been very helpful!
Taylor has helped me with a complicated issue a year ago and has done the same again this week.
My sim just stopped functioning and required two days to solve - which he did
He also adjusted my contract which saved me a substantial amount as I travel a great deal.
Thank you Taylor!
June 27, 2026
Unprompted review
Reply from Vodafone UK - Lewes
Hey Michael
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Aaliyah was really really helpful
Aaliyah was really really helpful. She understood my needs and explained clearly the best help I could get in switching to an IPhone. She's maintaining the high standard I've always experienced in this shop in Lewes. I'm most grateful.
June 16, 2026
Unprompted review
Reply from Vodafone UK - Lewes
Hey Jane ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone Lewes offers an important…
Vodafone Lewes offers an important customer facing service to the people of the Town.
Competent,informed and friendly staff always available to offer personalized help and support.
Team manager George has overseen this high street branch for years and he has on many occasions gone the extra mile to assist in solving any issues that have arisen with my Vodafone contract, as a result I have been a Vodafone customer for over a decade now! Can recommend!
June 11, 2026
Unprompted review
Reply from Vodafone UK - Lewes
Hey Patricia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Taylor & George at Lewes store are…
Taylor & George at Lewes store are excellent. Very helpful and know their products well. Also listen to customers to find out the right plan/phone for them.
June 11, 2026
Unprompted review
Reply from Vodafone UK - Lewes
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone
. A friendly welcome
. A staff team that listens and is very patient
. Provides clear information/ instructions
. A very helpful team!
June 11, 2026
Unprompted review
Reply from Vodafone UK - Lewes
Hey Patricia,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Delightful staff,more than helpful to a…
Delightful staff,more than helpful to a non techy person
June 10, 2026
Unprompted review
Reply from Vodafone UK - Lewes
Hey Jane,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Teylor is a very man he give a costomar…
Teylor is a very man he give a costomar relaxcing convercition to the costomar
June 6, 2026
Unprompted review
Reply from Vodafone UK - Lewes
Hey Myrna,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service thanks Jack helpfull and…
Great service thanks Jack helpfull and took charge of the transfer
June 5, 2026
Unprompted review
Reply from Vodafone UK - Lewes
Hey Wendy,
Thanks for the lovely review and the fantastic support you’ve shown for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I’ve always gone to the Vodafone shop…
I’ve always gone to the Vodafone shop in Lewes and always had great service
Very knowledgeable and polite
May 14, 2026
Unprompted review
Reply from Vodafone UK - Lewes
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Taylor was so very efficient very very…
Taylor was so very efficient very very knowledgeable, kind and caring man. A pleasure to deal with my problems.
Could not wish for a better assistant.
May 14, 2026
Unprompted review
Reply from Vodafone UK - Lewes
Hey Sheila,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from George and Taylor
May 14, 2026
Unprompted review
Reply from Vodafone UK - Lewes
Hey Marie,
Thanks for the lovely review and fantastic support for Taylor.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful did everything I wanted
Very helpful did everything I wanted. Couldn’t fault the service I received.
May 14, 2026
Unprompted review
Reply from Vodafone UK - Lewes
Hey Luchform,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service
May 14, 2026
Unprompted review
Reply from Vodafone UK - Lewes
Hey Nick,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Taylor
Taylor was the person who helped me. My screen had a chip and I wanted to know what my options were. He went through everything slowly and in a way I could understand. I needed my phone replaced. He set it up for me and went through what he had done. Nothing was too much trouble.
April 23, 2026
Unprompted review
Reply from Vodafone UK - Lewes
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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