Having had many sessions with Taylor in the Lewes branch, I cannot praise his efficiency, professionalism, patience and good humour highly enough. His knowledge, delivered in highly understandable lan... See more
Company replied
3 High Street, BN7 2AD Lewes, GB
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Having had many sessions with Taylor in the Lewes branch, I cannot praise his efficiency, professionalism, patience and good humour highly enough. His knowledge, delivered in highly understandable lan... See more
Company replied
Having switched my broadband to Vodafone i was having experiencing technical problems and went into the Vodafone shop in Lewes East Sussex. I found the staff friendly and welcoming. George (shop mana... See more
Company replied
Taylor is a very friendly and helpful individual , nothing is too much trouble and he goes out of his way to find and explain all of the options available, Taylor should run training sessions on how t... See more
Company replied
I had a fantastic experience with Taylor today He is amazingly Polite, kind, and very helpful. It’s always an enjoyable experience to buy a new phone as Taylor is so caring and sets everything up for... See more
Company replied
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3 High Street, BN7 2AD, Lewes, United Kingdom
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Everyone was super helpful and quick. Friendly staff that solved my issue very easily!

Reply from Vodafone UK - Lewes
Good customer service. Good knowledge from Jack. Good outcome

Reply from Vodafone UK - Lewes
George at your Lewes branch was very kind, helpful and patient. Definitely recommend this branch.

Reply from Vodafone UK - Lewes
George lead me through the process of changing multiple phones and plans to help me get the best offers. Very pleased with the final result.

Reply from Vodafone UK - Lewes
Great to be able to talk to someone in person and receive expert advice and attention

Reply from Vodafone UK - Lewes
Jack was a star and helped us sort out a stolen SIM card. 5 stars; highly recommended!

Reply from Vodafone UK - Lewes
George was brilliant, very helpful in explaining all the upgrade options.
Great to deal with someone who had all the knowledge.

Reply from Vodafone UK - Lewes
George in Lewes was brilliant. Friendly, helpful and very patient! Feel happy and confident with my new deal. Thank you for your help George.

Reply from Vodafone UK - Lewes
Fab staff, Jack was great, very helpful, wonderful manager, very knowledgeable

Reply from Vodafone UK - Lewes
Bella was absolutely fantastic after having a wasted trip to Haywards heath EE store Yesterday this was. Breeze. Such lovely customer service thank you

Reply from Vodafone UK - Lewes
George was patient and amazing at setting up new phone - many thanks!

Reply from Vodafone UK - Lewes
My mother needed a new phone but has dementia and so this is a very difficult process for her as it involves multiple passwords and passcodes. Ricki went above and beyond in helping her through the process. Absolutely amazing customer care.

Reply from Vodafone UK - Lewes
Ricki was a gem and she should run the world

Reply from Vodafone UK - Lewes
We had such a great experience this morning. After a disaster with numbers being accidentally deactivated, Ricki seriously saved the day. We’ve never had a “phone shop” experience so seamless and positive. Thank you thank you thank you.
Store code: 60430

Reply from Vodafone UK - Lewes
Really helpful, understanding member of staff. Sorted everything out promptly and efficiently - couldn’t be happier with the service received. Thank you Taylor!

Reply from Vodafone UK - Lewes

Reply from Vodafone UK - Lewes
Great shop jack was well helpful with sorting things out on my 6 phones
Thanks mick

Reply from Vodafone UK - Lewes

Reply from Vodafone UK - Lewes
George has been so helpful. I’m grateful for all his help in sorting my new phone.

Reply from Vodafone UK - Lewes
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