Having had many sessions with Taylor in the Lewes branch, I cannot praise his efficiency, professionalism, patience and good humour highly enough. His knowledge, delivered in highly understandable lan... See more
Company replied
Location
Switch location3 High Street, BN7 2AD Lewes, GB
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See what reviewers are saying
Having switched my broadband to Vodafone i was having experiencing technical problems and went into the Vodafone shop in Lewes East Sussex. I found the staff friendly and welcoming. George (shop mana... See more
Company replied
Taylor is a very friendly and helpful individual , nothing is too much trouble and he goes out of his way to find and explain all of the options available, Taylor should run training sessions on how t... See more
Company replied
I had a fantastic experience with Taylor today He is amazingly Polite, kind, and very helpful. It’s always an enjoyable experience to buy a new phone as Taylor is so caring and sets everything up for... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Lewes
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
3 High Street, BN7 2AD, Lewes, United Kingdom
4.9
Excellent
133 reviews
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Great service
Great service, brilliant team extremely helpful. I highly recommend! My go to Vodafone shop
February 4, 2026
Unprompted review
Reply from Vodafone UK - Lewes
Hey Emma,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack a great ambassador …
Jack provided the best of old fashioned good service. A very friendly and polite manner with every assistance willingly give.
February 4, 2026
Unprompted review
Reply from Vodafone UK - Lewes
Hey Tom,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thank you Taylor for your help with…
Thank you Taylor for your help with broadband, mobile and new phone look forward to using all three.
February 4, 2026
Unprompted review
Reply from Vodafone UK - Lewes
Hey Mydia,
Thanks for the lovely review and fantastic support for Taylor.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Lewes
Hey Baker,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Taylor was so super helpful
Taylor was so super helpful. He went over and above in his help.
January 26, 2026
Unprompted review
Reply from Vodafone UK - Lewes
Hey Lindsey,
Thanks for the lovely review and fantastic support for Taylor.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Taylor was very helpful and patient.
Taylor was very helpful and patient.
Thanks very much.
Appreciated.
January 16, 2026
Unprompted review
Reply from Vodafone UK - Lewes
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly and knowledgeable adviser
Friendly and knowledgeable adviser, explained options clearly.
January 15, 2026
Unprompted review
Reply from Vodafone UK - Lewes
Hey Catherine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Taylor was extremely helpful and…
Taylor was extremely helpful and informative advising on best upgrade for me
January 12, 2026
Unprompted review
Reply from Vodafone UK - Lewes
Hey Rachel,
Thanks for the lovely review and fantastic support for Taylor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful & Patient with explaining all…
Helpful & Patient with explaining all aspects
January 10, 2026
Unprompted review
Reply from Vodafone UK - Lewes
Hey Richard,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Lewes
Hey Ann,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience In store
Great experience In store, really helpful friendly advice, I would definitely return that’s for sure!
December 23, 2025
Unprompted review
Reply from Vodafone UK - Lewes
Hey Sam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Perfect help
Very patient and understandingbhelp as I had a stroke George was very helpful I will come back again when I need to excellent service just what I needed
December 15, 2025
Unprompted review
Reply from Vodafone UK - Lewes
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Jack at Lewes Store
Jack was exceptionally helpful over the course of a couple of weeks. He helped with a number of queries, including purchasing a new iPhone and setting up Broadband. Really friendly and knowledgeable.
December 6, 2025
Unprompted review
Reply from Vodafone UK - Lewes
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Taylor was very helpful and sorted out…
Taylor was very helpful and sorted out the main issue I was having with my phone. Five stars!
December 4, 2025
Unprompted review
Reply from Vodafone UK - Lewes
Hey Alison,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
They are very experienced and friendly
September 27, 2025
Unprompted review
Reply from Vodafone UK - Lewes
Hey Alireza,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful friendly service
August 5, 2025
Unprompted review
Reply from Vodafone UK - Lewes
Hey Susan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing Customer Service, Great Communication and Super fast Service
Been wanting to upgrade my phone for so long so I popped by to Lewes Vodafone today. I met the lovely George he answered all the questions I asked and help me choose the best phone and air time plan. Very happy with the new iPhone 16 plus in pink <3! Amazing customer service, communication skill on point , fast service. Thank you Vodafone team! Will continue to be a loyal Vodafone Customer.
July 26, 2025
Unprompted review
Reply from Vodafone UK - Lewes
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant Excellent Customer Service
I have been with Vodafone UK since having a mobile was made readily available to the general public many years ago and never changed my phone provider.
Also I have never had a problem with Vodafone services until unfortunately last month so consequently never had to make a complaint. But I cannot praise highly enough Vodafone’s frontline shop team in Lewes for helping me every step of the way to try and rectify my problem. The problem was not directly their fault but the manager George, and his staff Rikki and Jack were utterly amazing. Their professionalism kindness and empathy went a long way to solving a very annoying situation with my new phone. I only wish more frontline staff had their brilliant customer service skills professionalism and kindness. Head Office you have a great team of brilliant staff in Lewes they are a huge asset to your company. They deserve a HUGE THANK YOU. I would highly recommend them to family and friends any day and will continue to be a loyal customer because of them.
June 27, 2025
Unprompted review
Reply from Vodafone UK - Lewes
Hey Susan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
It was amazing I couldn't be more happy…
It was amazing I couldn't be more happy with the Service
July 5, 2025
Unprompted review
Reply from Vodafone UK - Lewes
Hey Dave,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I had a brilliant experience at the…
I had a brilliant experience at the Vodafone store in Lewes today. I am not technically sound in the slightest and George the Store Manager very kindly transferred all of my old phone information onto my brand new Samsung Galaxy S25 Ultra. I was able to go and do my food shop while I waited for the process to be completed. George gave me fantastic customer service and even put my screen protector on and swapped things around that had been sent incorrectly. I would highly recommend Vodafone in Lewes and especially George for going above and beyond by helping me in such a thorough way. It was a ridiculously hot day and the air con in store made the experience even more enjoyable. Thank you George and Vodafone! :)
June 21, 2025
Unprompted review
Reply from Vodafone UK - Lewes
Hi Beth. We're happy to hear that you had such a brilliant experience in our store. We appreciate you highlighting the support you received. Thanks for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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