Having had many sessions with Taylor in the Lewes branch, I cannot praise his efficiency, professionalism, patience and good humour highly enough. His knowledge, delivered in highly understandable lan... See more
Company replied
Location
Switch location3 High Street, BN7 2AD Lewes, GB
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Having switched my broadband to Vodafone i was having experiencing technical problems and went into the Vodafone shop in Lewes East Sussex. I found the staff friendly and welcoming. George (shop mana... See more
Company replied
Taylor is a very friendly and helpful individual , nothing is too much trouble and he goes out of his way to find and explain all of the options available, Taylor should run training sessions on how t... See more
Company replied
I had a fantastic experience with Taylor today He is amazingly Polite, kind, and very helpful. It’s always an enjoyable experience to buy a new phone as Taylor is so caring and sets everything up for... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Lewes
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
3 High Street, BN7 2AD, Lewes, United Kingdom
4.9
Excellent
133 reviews
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Good and efficient customer service.
November 25, 2024
Unprompted review
Reply from Vodafone UK - Lewes
Hi Charles, thanks for reaching out with tyour awesome feedback.
All the best, The Vodafone Social Media Team
Your employee Taylor Coombes in your…
Your employee Taylor Coombes in your Lewes branch is absolutely brilliant. He is consistant in his excellent customer service, knows his products and treats his customers like Royalty. He is an assett to your company and a benchmark for other employees to learn from. Well done and thankyou Taylor.
November 7, 2024
Unprompted review
Reply from Vodafone UK - Lewes
Hey Susan,
Thanks for letting us know what an amazing job Taylor at our Lewes Store did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ricki solved our problem with humour…
Ricki solved our problem with humour she was willing to explain carefully what was wrong and how to deal with it. Taylor gave support and they clearly worked well as a team. I will look into my current broadband provider after having advice from Ricki.
October 31, 2024
Unprompted review
Reply from Vodafone UK - Lewes
Hi Patricia, It's great to see Ricki left such a positive impression on you.
Thanks again, Vodafone Social Media Team
Bella was fantastic!
Bella was so efficient, knowledgeable and diligent with her advice. She thoroughly went through all my options and found the best deal for me to include Broadband with my contract.
Would highly recommend the Lewes Branch.
September 30, 2024
Unprompted review
Reply from Vodafone UK - Lewes
Hi Amy,
It's great to hear your feedback, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brilliant help xx so helpful from Nate, the services was so good from Nate
NATE was brilliant help x so helpful with the trouble with my phone. Thank you to Nate
September 24, 2024
Unprompted review
Reply from Vodafone UK - Lewes
Hi Patricia. Thank you for your review for Nate. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lewes store helpful and professional
Taylor was very helpful and professional.
He was polite and patient helping solve the problem
September 21, 2024
Unprompted review
Reply from Vodafone UK - Lewes
Hey Deb,
Thanks for the lovely review and fantastic support for Taylor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Taylor is a very friendly and helpful…
Taylor is a very friendly and helpful individual , nothing is too much trouble and he goes out of his way to find and explain all of the options available, Taylor should run training sessions on how to deal with customers as others who work at Vodafone could learn a lot from him , while I was there other customers came in and requested Taylor . He is a credit to the company.
September 9, 2024
Unprompted review
Reply from Vodafone UK - Lewes
Hi Kerry. Thank you for your review for Taylor. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I cannot begin to thank Taylor lewes…
I cannot begin to thank Taylor lewes sales advisor. He is a font of information, patience and explains everything in a more comprehensive way. Technology not my forte and he has given me the confidence. His intrapersonal and interpersonal skills are unique and I would recommend Taylor to everyone. Very gawgous friendly smile.
September 9, 2024
Unprompted review
Reply from Vodafone UK - Lewes
Hi Nettie. Thank you for your glowing review for Taylor. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again Nettie,
Vodafone Social Media Team
Very helpful and all fully explained…
Very helpful and all fully explained great help
September 6, 2024
Unprompted review
Reply from Vodafone UK - Lewes
Hey ,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really helpful staff
August 30, 2024
Unprompted review
Reply from Vodafone UK - Lewes
Hey Linda,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Taylor was terrifically helpful setting…
Taylor was terrifically helpful setting up an elderly technically ignorant old trout with a Euro roaming scheme. Much appreciated! He definitely went the extra mile.
Valmai Goodyear
August 6, 2024
Unprompted review
Reply from Vodafone UK - Lewes
Hi Valmai,
Thanks for taking your time to leave this review for Taylor. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Taylor is awsome!
Taylor was unbelievably helpful - set me up with a great new deal, new phone and could not have done more. The store was immaculately clean and welcoming and I would highly recommend a visit to the store.
July 26, 2024
Unprompted review
Reply from Vodafone UK - Lewes
Hi Gen,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and how helpful Taylor was.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Great service at Vodafone Lewes
Taylor, the store manager gave us first class service. He reviewed our broadband and mobile contracts and gave us lower cost deals on both. So we now have much faster broadband and a shiny new phone, for less money.
July 6, 2024
Unprompted review
Reply from Vodafone UK - Lewes
Hello, Jolyon,
It's great to hear about the 5-star service you received from Taylor. We appreciate you taking the time to leave a positive review of your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Rikki sorted out a new contract for us…
Rikki sorted out a new contract for us after phone was stolen.
July 5, 2024
Unprompted review
Reply from Vodafone UK - Lewes
Hello, Paul,
Thanks for taking the time to leave a review. It's great to hear that Rikki got everything sorted for you.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Lewes
Hi Sandria. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nate went the extra mile
I needed new wifi SIM cards and my situation looked a bit tricky at the first sight but Nate went the extra mile and sorted it out in a very patient and extremely helpful way. He really made a big difference and I’ll definitely come back. His help and friendliness made my day.
May 13, 2024
Unprompted review
Reply from Vodafone UK - Lewes
Hi Marie,
Thanks for taking the time to review and sharing this great feedback for Nate! If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Nate was extremely helpful and charming…
Nate was extremely helpful and charming - could not have resolved my problem without his invaluable assistance
April 13, 2024
Unprompted review
Reply from Vodafone UK - Lewes
Hi Louise, thank you for your feedback. It's great to see Nate was able to help.
Thanks again, The Vodafone Social Media Team
Nate was so patient and helpful with my…
Nate was so patient and helpful with my query.Most kind
March 29, 2024
Unprompted review
Reply from Vodafone UK - Lewes
Hey Bernadette,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Taylor has been amazing he is one of a…
Taylor has been amazing he is one of a kind! Brilliant manager and extremely helpful and patient helping me with my tech issue!
February 17, 2024
Unprompted review
Reply from Vodafone UK - Lewes
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Taylor has gone above and beyond for…
Taylor has gone above and beyond for me. I bought a new iPhone, then he helped transfer information, and he’s helpful, kind and very knowledgeable!! Thank you for making my tech journey a lot easier!
February 17, 2024
Unprompted review
Reply from Vodafone UK - Lewes
Hey,
It's great to hear that Taylor made your journey easier, thank you for sharing your support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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