Having had many sessions with Taylor in the Lewes branch, I cannot praise his efficiency, professionalism, patience and good humour highly enough. His knowledge, delivered in highly understandable lan... See more
Company replied
3 High Street, BN7 2AD Lewes, GB
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Having had many sessions with Taylor in the Lewes branch, I cannot praise his efficiency, professionalism, patience and good humour highly enough. His knowledge, delivered in highly understandable lan... See more
Company replied
Having switched my broadband to Vodafone i was having experiencing technical problems and went into the Vodafone shop in Lewes East Sussex. I found the staff friendly and welcoming. George (shop mana... See more
Company replied
Taylor is a very friendly and helpful individual , nothing is too much trouble and he goes out of his way to find and explain all of the options available, Taylor should run training sessions on how t... See more
Company replied
I had a fantastic experience with Taylor today He is amazingly Polite, kind, and very helpful. It’s always an enjoyable experience to buy a new phone as Taylor is so caring and sets everything up for... See more
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3 High Street, BN7 2AD, Lewes, United Kingdom
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Rik, at the Vodaphone Lewes branch, made my experience great. I was worried how hard it would be to sort out my problem, but as it turned out, he fixed my problem with ease and even gave us a bit of banter. I came out with a new phone and new contract.

Reply from Vodafone UK - Lewes
Came back to store to specifically to see Taylor as he is a brilliant and helpful young store manager

Reply from Vodafone UK - Lewes
Very helpful man called Rikki helped me and my mum purchase her new I phone. Explained everything as my mum is used to I phone. Purchased a new I phone as her is so old.
Makes everyone welcome. Nice friendly store

Reply from Vodafone UK - Lewes
Very helpful, patience and efficient service by Taylor thank you

Reply from Vodafone UK - Lewes
Taylor has helped my husband and I beyond our expectations .
Very pleased we came into the store today.
A very enjoyable experience.

Reply from Vodafone UK - Lewes
Excellent service, Taylor took us through all the forms etc.
couldn’t praise him enough.

Reply from Vodafone UK - Lewes
Helpful friendly service with Taylor. Very thorough and helpful.

Reply from Vodafone UK - Lewes
Taylor was very efficient and most helpful would recommend him to anyone coming into the store.

Reply from Vodafone UK - Lewes
Taylor and nate very helpful tech transfer

Reply from Vodafone UK - Lewes
Rikki, the young man serving me, gave me a lovelyvwelcome, was courteous. Kind, efficient and most professional. I am so very grateful.

Reply from Vodafone UK - Lewes

Reply from Vodafone UK - Lewes
Had an issue with my account and the team were really helpful in getting this sorted

Reply from Vodafone UK - Lewes
Brilliant service from Lucy. Just great.

Reply from Vodafone UK - Lewes
I would like to give Taylor 100 % he was extremely professional and so helpful,. I can’t thank Taylor enough for his help

Reply from Vodafone UK - Lewes
The employee Taylor is excellent. His product knowledge is excellent and his personal skills are top class.

Reply from Vodafone UK - Lewes

Reply from Vodafone UK - Lewes
Bella was so helpful and patient with me when getting my new phone! Thank you so much for your time😌

Reply from Vodafone UK - Lewes
Taylor spent hours trying his very best to resolve quite a big issue with my phone.
He is a great manager, most helpful and lots of patience…smiley guy too!
10/10
Julia Wells

Reply from Vodafone UK - Lewes
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