Vodafone UK - Lewes Reviews 

133
TrustScore 5 out of 5

4.9

3 High Street, BN7 2AD Lewes, GB


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Rated 5 out of 5 stars

Having had many sessions with Taylor in the Lewes branch, I cannot praise his efficiency, professionalism, patience and good humour highly enough. His knowledge, delivered in highly understandable lan... See more

Company replied

Rated 5 out of 5 stars

Having switched my broadband to Vodafone i was having experiencing technical problems and went into the Vodafone shop in Lewes East Sussex. I found the staff friendly and welcoming. George (shop mana... See more

Company replied

Rated 4 out of 5 stars

Taylor is a very friendly and helpful individual , nothing is too much trouble and he goes out of his way to find and explain all of the options available, Taylor should run training sessions on how t... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience with Taylor today He is amazingly Polite, kind, and very helpful. It’s always an enjoyable experience to buy a new phone as Taylor is so caring and sets everything up for... See more

Company replied


Company details


Contact info

  • 3 High Street, BN7 2AD, Lewes, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

133 reviews

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4.9

All reviews

(133)

42,456 reviews in the last 12 months

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Rated 5 out of 5 stars

Taylor was excellent

Taylor was excellent. Extremely patient and clear. Thank you for the support.

August 19, 2023
Unprompted review
Vodafone UK - Lewes logo

Reply from Vodafone UK - Lewes

Hey,

Thanks for the lovely review and fantastic support for Taylor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good customer service

Taylor customer service

August 18, 2023
Unprompted review
Vodafone UK - Lewes logo

Reply from Vodafone UK - Lewes

Hey Robert,

Thanks for letting us know what an amazing job Taylor did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and knowledgeable staff

July 10, 2023
Unprompted review
Vodafone UK - Lewes logo

Reply from Vodafone UK - Lewes

Hi Susan,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Taylor is great assistant

Taylor is great assistant. Very aporeciating his help.

June 19, 2023
Unprompted review
Vodafone UK - Lewes logo

Reply from Vodafone UK - Lewes

Hi Matthew. Thank you for your review for Taylor. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very very helpfull lad sorted our…

Very very helpfull lad sorted our phones called Taylor 100% service

June 17, 2023
Unprompted review
Vodafone UK - Lewes logo

Reply from Vodafone UK - Lewes

Hey David,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

Great customer service. Taylor made the process seamless with excellent communication skills and manner. He is very personable and knows his stuff. A great credit to the company and clearly able to manage effectively.

June 17, 2023
Unprompted review
Vodafone UK - Lewes logo

Reply from Vodafone UK - Lewes

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Really friendly, helpful and informative.
Staff.

June 16, 2023
Unprompted review
Vodafone UK - Lewes logo

Reply from Vodafone UK - Lewes

Hey Leigh,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Taylor is great

Taylor is great. Thanks so much. Brilliant service.

May 30, 2023
Unprompted review
Vodafone UK - Lewes logo

Reply from Vodafone UK - Lewes

Hey Grabowski,

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

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