Vodafone UK - Lewisham Shopping Centre Reviews 

205
TrustScore 5 out of 5

4.9

Unit 70,Lewisham Centre, SE13 7EP Lewisham, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had an awesome experience with the staff that attended to me this morning. Very pleasant and quick to attend to customers with smiling face. In a very short space of time she resolved the issue tha... See more

Company replied

Rated 5 out of 5 stars

The staff in the Lewisham store provided an understanding, good humoured, empathetic customer experience. I had the pleasure of being assisted by store manager, Boryana. On realising an error... See more

Company replied

Rated 5 out of 5 stars

Went into this store and spoke with a guy named Jay He was extremely knowledgeable. Helpful and quick. I'll be back to see him and recommend him to anyone who needs help with a new contract... See more

Company replied

Rated 5 out of 5 stars

Came to the Lewisham Vodafone branch. Was served by Dennis. Fantastic service from the beginning right to the end. He dealt with all my concerns, saved me money, and was very patient throughout the... See more

Company replied


Company details


Contact info

  • Unit 70,Lewisham Centre, SE13 7EP, Lewisham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

205 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(205)

41,293 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I came to the store because I had…

I came to the store because I had problem with my phone and viruses. Hassan was happy to help and get my phone fixed and also lowered the price for my daughter number. I recommend everyone to. Come and see him

May 16, 2026
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hey Faustina,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I went in today as a three customer and…

I went in today as a three customer and I saw Jay who's recently moved over from three. He did a fantastic job of explaining my options to me and helped me get more data for my sim and my tablet all for a good price. Thank you very much

May 13, 2026
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hey adele,

Thanks for the lovely review and fantastic support for Jay.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I’ve had an amazing costumer service…

I’ve had an amazing costumer service with Boryana at lewisham. Getting the services I want. Totally recommend this branch 👏👏

May 9, 2026
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had an amazing experience

I had an amazing experience. I had some problem with my WiFi because it was not working and it appears that I just had to pay my last bill and I didn't know. Cristina helped me to pay the bill and get rid of the outstanding payment. She was very kind and helped me when I was feeling stressed.

April 25, 2026
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hey yk,

Thanks for the lovely review and fantastic support for Cristina.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Boryana Is very humble and polite

Boryana Is very humble and polite
Throughout the discussion during when i visit Vodafone lewisham shopping centre outlet

April 25, 2026
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hey Usama,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dennis was very helpful

April 20, 2026
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hey there,

Thanks for the lovely review and fantastic support for Dennis.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came into store in regards the prices…

I came into store in regards the prices and billing• Hassan was a great help he lowered my plan and changed the billing details - he explained to me when to come back next so he can look after us

April 4, 2026
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hey Monghung ,

Thanks for the lovely review and fantastic support for Hassan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I have interacted with Boryana she is…

I have interacted with Boryana she is so polite and helpful very professional appreciated

March 23, 2026
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

That's great to hear Boryana was so helpful. Thanks for the review Aqib.

Vodafone Social Media team

Rated 5 out of 5 stars

Hassan is really patient and…

Hassan is really patient and experienced in guide me from moving to Vodaphone and start broadband service . Happy with the support I received .

March 21, 2026
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hey De,

Thanks for the lovely review and fantastic support for Hassan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Denis was very friendly and helpful in…

Denis was very friendly and helpful in assisting me with a sim plan.

March 13, 2026
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hey Saf,
 
Thanks for the lovely review and fantastic support for Denis.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service !!!!️

Very good service !!!!️

Grateful:

"I am very grateful for the help. He was very kind, explained everything clearly and solved my problem. Excellent service.”

March 11, 2026
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hey Rosa,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came into the store in regards issues…

I came into the store in regards issues with my phone and calls. Two lovely handsome gentleman called Adnan and Hassan help me.

March 2, 2026
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hey Sandra,
 
This is fantastic to hear! We really appreciate the feedback for Adnan and Hassan.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hassan was such great help

Hassan was such great help. He helped me upgrade my phone and then Transfer all the data across. 10/10 I come again with my sister definitely

February 18, 2026
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hey Joy,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Hassan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We've just had our broadband

Dennis was so helpful in sorting out the problem i had with broadband he was so patient and helpful throughout the whole process
He was very calm very attentive to my needs

February 17, 2026
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hey Alain,

Thanks for the lovely review and fantastic support for Dennis.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The attention to detail explanation and…

The attention to detail explanation and support from Dennis was impeccable and explained in great detail that I could understand and felt at ease 🙂

February 17, 2026
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hey Susan,

Thanks for the lovely review and fantastic support for Dennis.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful Dennis

Very helpful Dennis, was wonderful gave me the best offer and customer service. Very valuable phones and tablet

February 14, 2026
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dennis is very helpful informative and…

Dennis is very helpful informative and polite

February 14, 2026
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hey there,

Thanks for the lovely review and fantastic support for Dennis.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hassan was fantastic with me

Hassan was fantastic with me. He helped get a new phone and sim. He also helped me with my nhs and lidl plus app.

February 13, 2026
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hey Brian,

Thanks for the lovely review and fantastic support for Hassan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cristina was amazing

Cristina provided my partner an I with an amazing experience, got a new phone and she helped transfer everything over!

Will recommend to everyone, if you go to Vodafone in Lewisham ask for Cristina, you will not be dissapointed!

10/10 thank you

February 13, 2026
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hey Nursel,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Cristina.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Hadsan

My name is Trevor, I was greeted and looked after by this lovely man named Hassan. My screen was not working so he recommended me the next best thing to do.
He also showed me options available to me if I did upgrade
He also looked at my bill and lowered my tariff.

February 11, 2026
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hey Trevor, ​

Thanks for the lovely review and fantastic support for Hadsan. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look