Liam was polite, patient, helpful and good-humoured throughout. He was knowledgeable about products and made the process of upgrading to a new phone while still be in contract easy and seamless. We ma... See more
Company replied
Location
Switch location14 Bakers Lane, WS13 6NF Lichfield, GB
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See what reviewers are saying
Excellent service, very friendly staff. Spoke to Liam, the Manager who showed me various new phones & plans that suited my usage. Traded in my old phone which gave me an extra discount 👍 kept my exis... See more
Company replied
We went into upgrade our current plans. Willem was magnificent and worked out the best plans. An asset to this store and Vodafone
Company replied
I visited Vodafone Lichfield to upgrade my daughter’s phone. The staff were really friendly, helpful and knowledgeable which helped when deciding which device and plan to choose.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Lichfield
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
14 Bakers Lane, WS13 6NF, Lichfield, United Kingdom
5.0
Excellent
538 reviews
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Liam was very helpful,got me up and running in no time. Excellent service
Liam was very helpful,
June 4, 2026
Unprompted review
Reply from Vodafone UK - Lichfield
Hi Lynne, thank you so much for your wonderful review and the amazing support you’ve shown for Liam, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Liam gave me a great deal
June 1, 2026
Unprompted review
Reply from Vodafone UK - Lichfield
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Outstanding customer service
Outstanding customer service, would highly recommend this store. Having had many issues with another store and problems with call centres Liam took ownership of my issues and ensured a positive outcome.
June 1, 2026
Unprompted review
Reply from Vodafone UK - Lichfield
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
We were served by William today
We were served by William today, I must say what a lovely young man he is , he was so helpful and friendly ,made us feel at ease strait away , he sorted everything out for us today upgrading our broadband we were so happy with the outcome it was sorted in a flash and explained everything to us in layman's terms shame you don't get good service like that everywhere well done will we left the store feeling happy
Thank you for all your help excellent
May 22, 2026
Unprompted review
Reply from Vodafone UK - Lichfield
Hey
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Lichfield
Hey Julia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Lichfield
Hey Andy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
A mark of great customer service for me…
A mark of great customer service for me is not just about when you get a great deal. The personal service given to me and my family over many years from the Vodafone store through Emma and her team and again when dealing with Liam is the reason I/we will keep coming back.
Huge thanks again
Pete
May 16, 2026
Unprompted review
Reply from Vodafone UK - Lichfield
Hey Pete,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Liam has been amazing today
Liam has been amazing today, tried talking to someone online who i didn't understand and didn't really help me , so i came in and liam has helped and sorted out everything i wanted to do, thank you liam
May 14, 2026
Unprompted review
Reply from Vodafone UK - Lichfield
Hey Abi,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Efficient staff member ..
Efficient staff member ... Will. Courteous too
May 14, 2026
Unprompted review
Reply from Vodafone UK - Lichfield
Hey Thacker,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Staff member was really helpful and…
Staff member was really helpful and informative
May 13, 2026
Unprompted review
Reply from Vodafone UK - Lichfield
Hey Sharon,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful and friendly service
Will was really friendly and helpful and came up with a great new plan for me. I'd been putting off changing phones and he made the experience really great.
May 13, 2026
Unprompted review
Reply from Vodafone UK - Lichfield
Hey Helen,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very helpful advice from Will
Very helpful advice from Will. Thank you.
May 12, 2026
Unprompted review
Reply from Vodafone UK - Lichfield
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Jayden provided excellent service
Jayden provided excellent service, amazing deal and sorted transferring all my data for me, Amazing advisor.
May 11, 2026
Unprompted review
Reply from Vodafone UK - Lichfield
Hey Barbara,
Thanks for the lovely review and fantastic support for Jayden.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Liam sorted me a great deal for me and…
Liam sorted me a great deal for me and my daughter, great service
May 9, 2026
Unprompted review
Reply from Vodafone UK - Lichfield
Hey Steve,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jayden provided great customer service
Jayden provided great customer service, he was able to upgrade me to more for a lesser price saving me some money. 10/10 experience will 100% recommend
May 9, 2026
Unprompted review
Reply from Vodafone UK - Lichfield
Hey Helen,
Thanks for the lovely review and fantastic support for Jayden.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Liam found me an excellent deal on my…
Liam found me an excellent deal on my recent upgrade. Went above and beyond expectations to secure me the best deal I could get. Very friendly and helpful.
May 7, 2026
Unprompted review
Reply from Vodafone UK - Lichfield
Hey Donna,
Thanks for the lovely review and fantastic support for Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Will was very helpful sorting out the…
Will was very helpful sorting out the best deals and the lengths of my phone rings!
Thank you Vodafone
May 6, 2026
Unprompted review
Reply from Vodafone UK - Lichfield
Hey Mrs Smith,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Will.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Lichfield
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Will was really helpful
Will was really helpful. Sorted all the issues I had with the dongle account. He was very patient and helpful.
May 6, 2026
Unprompted review
Reply from Vodafone UK - Lichfield
Hey Sandra,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Liam sorted me a great deal and on the…
Liam sorted me a great deal and on the broadband, great service
May 5, 2026
Unprompted review
Reply from Vodafone UK - Lichfield
Hey Brian,
Thanks for the lovely review and fantastic support for Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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