Liam was polite, patient, helpful and good-humoured throughout. He was knowledgeable about products and made the process of upgrading to a new phone while still be in contract easy and seamless. We ma... See more
Company replied
14 Bakers Lane, WS13 6NF Lichfield, GB
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Liam was polite, patient, helpful and good-humoured throughout. He was knowledgeable about products and made the process of upgrading to a new phone while still be in contract easy and seamless. We ma... See more
Company replied
Excellent service, very friendly staff. Spoke to Liam, the Manager who showed me various new phones & plans that suited my usage. Traded in my old phone which gave me an extra discount 👍 kept my exis... See more
Company replied
I visited Vodafone Lichfield to upgrade my daughter’s phone. The staff were really friendly, helpful and knowledgeable which helped when deciding which device and plan to choose.
Company replied
We went into upgrade our current plans. Willem was magnificent and worked out the best plans. An asset to this store and Vodafone
Company replied
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14 Bakers Lane, WS13 6NF, Lichfield, United Kingdom
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Will was really helpful. Sorted all the issues I had with the dongle account. He was very patient and helpful.

Reply from Vodafone UK - Lichfield
Liam sorted me a great deal and on the broadband, great service

Reply from Vodafone UK - Lichfield
Team members were welcoming and patient, giving me a overall positive experience

Reply from Vodafone UK - Lichfield
Had to make some ammendments to one of the numbers on my account,
Visited store (Lichfield) spokes with Will Extremely knowledgeable,helpful & Certainly went the extra mile to sort out my issues, Very Promptly & Polite..
No issues with rating 5 Stars.

Reply from Vodafone UK - Lichfield

Reply from Vodafone UK - Lichfield

Reply from Vodafone UK - Lichfield
having issues with my phone. went into the Lichfield store and was served by Ricardo and Jayden. brilliant gents helped me to find the problem and updated my phone. all seems to be working better and the issues seem to be resolved. thanking you both will be back to see you again soon!

Reply from Vodafone UK - Lichfield
Liam was amazing helped me sort out a new phone and contract without any hassle

Reply from Vodafone UK - Lichfield
Popped in to see Will about upgrading my contracts, he was very helpful and very knowledgeable. Did me a really great deal. When im due my next up grade ill deffo be popping back to see Will!

Reply from Vodafone UK - Lichfield

Reply from Vodafone UK - Lichfield
Called in to check on deals. Will was brilliant and explained everything. Came out with a saving of £10 per month

Reply from Vodafone UK - Lichfield

Reply from Vodafone UK - Lichfield

Reply from Vodafone UK - Lichfield

Reply from Vodafone UK - Lichfield
Jayden was amzing, provided great service and was very patient. Will definately recommend.

Reply from Vodafone UK - Lichfield
Liam at Lichfield Vodafone was extremely helpful& friendly! He also got us some great deals. Would definitely recommend.

Reply from Vodafone UK - Lichfield

Reply from Vodafone UK - Lichfield
Jayden was very helpful and provided great service.

Reply from Vodafone UK - Lichfield
Amrik and jayden provide amazing service and were very friendly and efficient. Will 100% recommend visiting this store.

Reply from Vodafone UK - Lichfield
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