I visited the store this morning and have been in the Lisburn store on many other occasions. The staff are always very welcoming polite and helpful in particular Daniel. He is so patient and explain... See more
Company replied
67 Bow Street, BT28 1BJ Lisburn, GB
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I visited the store this morning and have been in the Lisburn store on many other occasions. The staff are always very welcoming polite and helpful in particular Daniel. He is so patient and explain... See more
Company replied
Sophie was excellent. Some great advice and very pleasant to talk with. Thank you. Kieran.
Company replied
Plenty of staff available in store for queries, was able to sit down with one and discuss possible deals for a new iphone, and got the phone the same day. Although I had an issue with a cancelled orde... See more
Company replied
I had a fantastic experience yesterday in store. The advice given was really helpful and I’m delighted. Big thank you to James and his colleague for their help!
Company replied
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67 Bow Street, BT28 1BJ, Lisburn, United Kingdom
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Polite and helpful staff from Vodafone Lisburn. Shout out to Jack for helping me transfer my data.

Reply from Vodafone UK - Lisburn
Great team at lisburn..staff all very helpful and knowledgeable.. well recommended..love vodafone!! Good to see female staff .

Reply from Vodafone UK - Lisburn
Great team. They very quickly directed me to the best product suited to my needs. The benefit of using the Vodaphone service is peace of mind both as regards the phone/ sim bundle procured but also for the aftercare support.

Reply from Vodafone UK - Lisburn
The staff where very helpful especially Saila who helped my mother pick her new phone and contract

Reply from Vodafone UK - Lisburn
Rohan and Curtis were extremely patient courteous providing excellent customer service and assistance with a full fiber broadband call in and see them at the local store.

Reply from Vodafone UK - Lisburn

Reply from Vodafone UK - Lisburn
Wanted to upgrade my Samsung phone.Saila was great. Talked me through available phones.Opted for Samsung Galaxy s25.Saila also transferred my photos and Apps from my old phone to new phone and talked me through features on new phone.Very happy with new phone and great customer service from Saila.

Reply from Vodafone UK - Lisburn
Very helpful staff, answered all questions. Highly recommend.

Reply from Vodafone UK - Lisburn
Tremendous customer experience. Rohan was brilliant from start to finish, talking through options and explaining everything clearly, including explaining to my son how to set up and use his first phone. Highly recommend this store

Reply from Vodafone UK - Lisburn
Staff very helpful in the store, got a new phone and advisors in store transferred everything across with no bother by Rohan and Geani.

Reply from Vodafone UK - Lisburn
Jack the vodafone advisor was very helpful & polite.He identified my wife & myself requirements & talked us through the phones & payment plans.We were so satisfied we each signed up again

Reply from Vodafone UK - Lisburn

Reply from Vodafone UK - Lisburn
Really impressed with the service provided in the Vodafone shop in Bow street Lisburn BT 28 1BJ .Scott, Rohan & Morgan were fantastic & so helpful , very professional in every way & definitely i will be recommending this business to friends & family . Thanks again folks .

Reply from Vodafone UK - Lisburn

Reply from Vodafone UK - Lisburn
This was a seamless experience - recycling my old iPhone mini to a new iPhone 16. The staff in Lisburn, especially Rohan, were very helpful and helped me with setting up and transferring data. As a result I will be transferring my broadband to Vodafone too. Impressed with service and also cost! Thank you.

Reply from Vodafone UK - Lisburn

Reply from Vodafone UK - Lisburn
Very helpful, friendly and thorough service. Would definitely recommend.

Reply from Vodafone UK - Lisburn

Reply from Vodafone UK - Lisburn
Excellent service from Geani. Took his time with me.Highly recommend him. First class service.Very thorough.

Reply from Vodafone UK - Lisburn
Great service today from Rohan who chatted through my options today and recommended a phone and plan that were perfect for me.

Reply from Vodafone UK - Lisburn
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