Went into store for answers to a couple of questions ended up with cheaper broadband and a new phone. We were assisted by the lovely Erin who was so knowledgeable explaining everything in a way we cou... See more
Company replied
Location
Switch locationUnit 108 The Centre, Almoundvale South, EH54 6HR Livingston, GB
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See what reviewers are saying
Ultimately a series of unfortunate events on the backend of external issues I was still able to have a fantastic in-store experience that was a huge help by the end. Erin is lovely and very personable... See more
Company replied
I visited the Livingston Vodafone store today, I was helped by Cammy and Scott, they were both really knowledgeable and extremely helpful, I had a small issue which they sorted out without delay, They... See more
Company replied
During my visit to Livingston store. Cammy & Scott went out their way to assist me with obtaining a new hand set. Prior to this my battery had become faulty and dealing with this over the via th... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Livingston
Written by the company
Contact info
Unit 108 The Centre, Almoundvale South, EH54 6HR, Livingston, United Kingdom
5.0
Excellent
348 reviews
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Advisor was fantastically helpful
Advisor was fantastically helpful! 10/10 for customer service.
May 30, 2025
Unprompted review
Reply from Vodafone UK - Livingston
Hey Scott,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Shaun excels
Shaun was a great support. He listened to what we needed then offered suggestions to get us the best deal. Would highly recommend him as an advisor.
May 26, 2025
Unprompted review
Reply from Vodafone UK - Livingston
Hey Craig,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic
Thank you so much to Thomas for making my visit a calm and helpful time. Thomas was very helpful and knowledgeable and he helped me trade in my phone and get a new phone ordered. Vodafone is very blessed to have such a helpful, knowledgeable and competent employee and I am sure I am not only customer who has had the good fortune to have been served by Thomas.
May 21, 2025
Unprompted review
Reply from Vodafone UK - Livingston
Hey Laura,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Eleanor was super helpful
Eleanor was super helpful, explained everything. Answered any questions we had ✨✨✨✨✨
May 18, 2025
Unprompted review
Reply from Vodafone UK - Livingston
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Livingston
Hey Corlea,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Cameron was really helpful and…
Cameron was really helpful and informative and nothing was a bother. He went beyond what he should and he’s a credit to Vodafone
Thanks again Cameron
April 26, 2025
Unprompted review
Reply from Vodafone UK - Livingston
Hey,
Thanks for the lovely review and fantastic support for Cameron.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service for my phone issues
Excellent service for my phone issues. Cameron went the extra mile to help.
Five stars plus
April 23, 2025
Unprompted review
Reply from Vodafone UK - Livingston
Hey Susan,
Thanks for the lovely review and fantastic support for Cameron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Outstanding service
Cameron was absolutely amazing from start to finish. He went above and beyond the call of duty, showing genuine care, professionalism and dedication throughout. Nothing was too much trouble for him—he anticipated needs before they even came up and handled everything with a calm can-do attitude. It’s rare to come across someone so committed and thoughtful in their role. Truly outstanding service. Thank you.
April 12, 2025
Unprompted review
Reply from Vodafone UK - Livingston
Hi Paula.
It's wonderful to hear that you received such amazing support and care. We're happy that the commitment shown exceeded your expectations.
Thanks,
Vodafone Social Media Team
Good experience
Connelly was attentive and explained things well. Took his time and displayed patience in overcoming a problem
April 5, 2025
Unprompted review
Reply from Vodafone UK - Livingston
Hey Andrew,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Connell was very helpful during my…
Connell was very helpful during my visit to the Livingston store - he was very friendly and helped me to get the best deal! Great customer service thank you!
April 4, 2025
Unprompted review
Reply from Vodafone UK - Livingston
Hey Robyn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Eleanor was very friendly and…
Eleanor was very friendly and knowledgeable. She put me at ease and went through everything I was not confident about. Lovely young lady.
March 26, 2025
Unprompted review
Reply from Vodafone UK - Livingston
Hey Frances,
Thanks for the lovely review and fantastic support for Eleanor.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Five Star ⭐
Shaun went above and beyond to help me today in store even though I had came in very close to the store closing time. Was very appreciated and didn’t expect such kind and patient customer service. Thank you again!
April 1, 2025
Unprompted review
Reply from Vodafone UK - Livingston
Hey Neve,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Shaun was very helpful getting things…
Shaun was very helpful getting things sorted for my phone upgrade
April 1, 2025
Unprompted review
Reply from Vodafone UK - Livingston
Hey there,
Appreciate your feedback and thanks for sharing with us. Glad Shaun was able to help you.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Actually listened to what I wanted
Shaun listened to what I was wanting, and sorted me a great deal.
March 29, 2025
Unprompted review
Reply from Vodafone UK - Livingston
Hey Marc,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Quick and efficient
Quick and efficient. Shaun the member of staff I dealt with was great
March 16, 2025
Unprompted review
Reply from Vodafone UK - Livingston
Hi Andy,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service from Thomas
I purchased a new iPhone in your Livingston store where Thomas was very helpful.
He spent time looking for the best deal for me and explaining the procedure of changing provider.
I was changing to Vodafone after my previous provider proved unhelpful.
March 13, 2025
Unprompted review
Reply from Vodafone UK - Livingston
Hi Irene,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Livingston
Hi Sean,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Cameron is the best!
Cameron helped us when our phone & broadband contracts came to an end. He was able to save us money on both. Great customer service & good humour thrown in too! We have been Vodafone customers for years & wont go anywhere else.
February 27, 2025
Unprompted review
Reply from Vodafone UK - Livingston
Hi Kirsty,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Cameron was super professional
Cameron was super professional, Informative, friendly and knowledgeable, he dealt with our requests and sold us a phone to match our needs & cost
February 23, 2025
Unprompted review
Reply from Vodafone UK - Livingston
Hi Maria. Thank you for your review for Cameron. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very easy to set up new phone and…
Very easy to set up new phone and switch account holder. Connell was amazing help
February 20, 2025
Unprompted review
Reply from Vodafone UK - Livingston
Hey Ethan,
Thanks for letting us know what an amazing job Connell did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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