During my visit to Livingston store. Cammy & Scott went out their way to assist me with obtaining a new hand set. Prior to this my battery had become faulty and dealing with this over the via th... See more
Company replied
Unit 108 The Centre, Almoundvale South, EH54 6HR Livingston, GB
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During my visit to Livingston store. Cammy & Scott went out their way to assist me with obtaining a new hand set. Prior to this my battery had become faulty and dealing with this over the via th... See more
Company replied
Eleanor dealt with my enquiry in a professional way, while balancing requests from other customers. We explored options to resolve my issue and she was knowledgeable to help achieve this. Tha k you.
Company replied
Had a problem transferring data from one phone to new phone on Vodafone network. Eleanor sorted the problem and completed all the transfer for me. Lovely young lady, polite and very helpful and wen... See more
Company replied
Hayley at Livingston branch was friendly, efficient and provided us with sound advice and all the information we needed. Provided us with the phones and plans, which best suited our needs.
Company replied
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Unit 108 The Centre, Almoundvale South, EH54 6HR, Livingston, United Kingdom
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Had a very pleasant experience with Andreea today in Vodafone. She was very helpful

Reply from Vodafone UK - Livingston
Andrea was really excellent today. Very helpful and patient

Reply from Vodafone UK - Livingston
Hayley was incredibly helpful a diligent at branch today. Thanks for all of your help

Reply from Vodafone UK - Livingston
Hayley at the Livingston was fantastic, took the time to understand the challenge and involved colleagues in other parts of Vodafone to resolve

Reply from Vodafone UK - Livingston
Eleanor dealt with my enquiry in a professional way, while balancing requests from other customers. We explored options to resolve my issue and she was knowledgeable to help achieve this. Tha k you.

Reply from Vodafone UK - Livingston
During my visit to Livingston store. Cammy & Scott went out their way to assist me with obtaining a new hand set.
Prior to this my battery had become faulty and dealing with this over the via the call centre was impossible. Cammy & Scott oversaw this transition and made sure it was smooth and stress free.
I’ll definitely go back to the Livingston store for my next upgrade.

Reply from Vodafone UK - Livingston

Reply from Vodafone UK - Livingston
Hayley at Livingston branch was friendly, efficient and provided us with sound advice and all the information we needed. Provided us with the phones and plans, which best suited our needs.

Reply from Vodafone UK - Livingston
Really good experience.
Got me and my dad a new deal and saving some pennies. Awesome

Reply from Vodafone UK - Livingston
We got seen to by Cammy and what can I say… he was such an amazing guy with so much knowledge. I’m glad my phone took a bit longer to get seen to as we were engaged with Cammys amazing customer service. Can’t wait for my phone to have a problem again ☺️

Reply from Vodafone UK - Livingston
Hayley was really helpful and understanding. She went over and beyond to ensure that I had my unlimited data sorted. And also saved me some monies. Thanks Hayley xx

Reply from Vodafone UK - Livingston
Eleanor took the time to help with setting up the phone. Her patience and customer service was freindly and professional through out.
Vodafone is lucky to have her.

Reply from Vodafone UK - Livingston
Had a problem transferring data from one phone to new phone on Vodafone network. Eleanor sorted the problem and completed all the transfer for me.
Lovely young lady, polite and very helpful and went that extra mile to ensure I had a good experience in store.
Thank you!

Reply from Vodafone UK - Livingston
Erin was absolutely amazing, very knowledgeable and really friendly and helpful Highly recommended

Reply from Vodafone UK - Livingston
Andreea was extremely helpful and patient, she was able to answer all our questions and set us up with the deals that best suited us!

Reply from Vodafone UK - Livingston
Was originally in with SIM issues, it was Cameron who dealt with my issues. He quickly understood the issues I was having and went above and beyond to solve these, eventually getting a great outcome for me.

Reply from Vodafone UK - Livingston
Eleanor was most helpful and knowledgeable with my account and upgrade. Thank you.

Reply from Vodafone UK - Livingston
Great service and support from Erin extremely helpful and very professional. Highly recommended

Reply from Vodafone UK - Livingston
The customer service employee Aadreea was very informative and very knowledgeable about the product. She was polite and curtious at all times and made me feel welcome. She explained what products were available and offered a range of phones.

Reply from Vodafone UK - Livingston
Came into store yesterday to move from EE to Vodafone, I spoke to Scott who was friendly and helpful with the transfer he made it seemless and that was ideal while I was visiting Livingston for such a short amount of time

Reply from Vodafone UK - Livingston
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