Excellent after purchase customer care at Livingston store. I had a malware problem with my Samsung A56. Eleanor easily fixed it, happy to explain how it had happened and show me how to avoid it happe... See more
Company replied
Location
Switch locationUnit 108 The Centre, Almoundvale South, EH54 6HR Livingston, GB
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Visited the store and Erin was a great help. She took time to make sure I found the right phone and airtime plan. She was very patient and helpful I would definitely recommend the store to others.
Company replied
Having no idea of how the new upgrade system and 5G plus worked, Erin took the time to explain everything thoroughly and made it all very simple. She is a credit to Vodafone
Company replied
Scott was incredibly helpful when I was updating my details after getting married. He went over and above to help ensuring all aspects of my account were fixed and was super friendly. Thank you!
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Livingston
Written by the company
Contact info
Unit 108 The Centre, Almoundvale South, EH54 6HR, Livingston, United Kingdom
5.0
Excellent
358 reviews
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Scott was extremely helpful and good…
Scott was extremely helpful and good mannered throughout my visit he made sure I got a great deal and was very honest.
September 24, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey Derek,
Thanks for the lovely review and fantastic support for Scott.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Phone upgrade
Visited the store and Erin was a great help. She took time to make sure I found the right phone and airtime plan. She was very patient and helpful I would definitely recommend the store to others.
September 24, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Perfect experience with Erin in…
Perfect experience with Erin in Livingston. Vodaphone needs more staff like her😊
September 22, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey Isaac
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Having no idea of how the new upgrade…
Having no idea of how the new upgrade system and 5G plus worked, Erin took the time to explain everything thoroughly and made it all very simple. She is a credit to Vodafone
September 21, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey C,
Thanks for the lovely review and fantastic support for Erin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Eleanor was a credit to the business
Eleanor was a credit to the business, very patient and understanding with questions, knowledgable and personable, highly recommend!
September 19, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey Andrew,
Thanks for the lovely review and fantastic support for Eleanor.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Erin was fabulous
Erin was fabulous. Sorted my technical issue and changed my contract. Best customer service experience I’ve had in a long time
September 18, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Scott Daniel was amazing and did great…
Scott Daniel was amazing and did great job today
September 16, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey Dora,
Thanks for the lovely review and fantastic support for Scott Daniel. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent after purchase customer care…
Excellent after purchase customer care at Livingston store. I had a malware problem with my Samsung A56. Eleanor easily fixed it, happy to explain how it had happened and show me how to avoid it happening again. Thank you from one very satisfied and grateful customer!
September 13, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey Paul,
Thanks for the lovely review and fantastic support for Eleanor.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Scott was incredibly helpful
Scott was incredibly helpful when I was updating my details after getting married. He went over and above to help ensuring all aspects of my account were fixed and was super friendly. Thank you!
September 11, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey Keira,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Livingston
Hi Craig. We really appreciate you sharing your positive experience with us. Thanks for the lovely feedback.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Thursday late afternoon once again I…
Thursday late afternoon once again I needed urgent help from vodaphone the shop in Livingston centre and Cameron was absolutely outstanding the compassion and kindness and service that this guy has given me is so worth more than a review he’s knowledgeable patient and empathetic due to issues that I had with a Wi-Fi Dongle which is needed 24/7 for my autistic nephew he fixed everything and it wasn’t straight forward due to personal reasons but I left the shop in tears because I was so overwhelmed once again with the service that this guy provided he needs to be given a bonus everyone needs a Cameron in their shop 100% focused and resolved within 5 minutes outstanding I salute you Cameron well done for everything you have done for me my sister nephew your one amazing person 💙
August 27, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey Angela,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Service
Went into store for answers to a couple of questions ended up with cheaper broadband and a new phone. We were assisted by the lovely Erin who was so knowledgeable explaining everything in a way we could understand , so friendly and helpful, great Customer service.
August 26, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey Alison,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service from Erin
Great customer service from Erin, extremely professional, very knowledgeable.
August 24, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hi Adrian, thank you so much for your wonderful review and the amazing support you’ve shown for Erin, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
What made the wait worthy
What made the wait worthy, was Erin, she was bright, chatty and very very pleasant. If only all customer facing people were like her.
August 19, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey Mark,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Query and Upgrades
Helpful and and cheerful staff with sublime upselling skills. Walked in with a query and came out with upgrades that were cheaper than the current plan, jus lovely
August 14, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey Owen,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience in store
Great experience in store, I came in to speak about a very specific deal and Scott was able to help me get an even better deal than I thought I was going to be able to get.
August 12, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey Amanda,
Thanks for the lovely review and fantastic support for Scott.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cammy and Scott = fantastic …
I visited the Livingston Vodafone store today, I was helped by Cammy and Scott, they were both really knowledgeable and extremely helpful, I had a small issue which they sorted out without delay, They are both a credit to the Vodafone team, I left happy and fully understanding of my issue. Which was actually my fault to start with, Cammy and Scott, great guys.
August 12, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hayley the rep was a credit to the…
Hayley the rep was a credit to the company,she was competent and thorough in her dealings with us,excellent customer service.
August 11, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey Peter,
Thanks for the lovely review and fantastic support for Hayley.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cammy talked us through every stage of…
Cammy talked us through every stage of the process.
August 8, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cammy Livingston 5 stars!!
Great service! Came in with my phone out of contract, walked out with a new phone cheaper than what I am paying right now! Found Cammy very helpful, polite and informative. Would fully recommend Cammy to anyone.
August 7, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey Kayleigh,
Thanks for the lovely review and fantastic support for Cammy. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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