Vodafone UK - Livingston Reviews 

335
TrustScore 5 out of 5

5.0

Unit 108 The Centre, Almoundvale South, EH54 6HR Livingston, GB


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Rated 5 out of 5 stars

During my visit to Livingston store. Cammy & Scott went out their way to assist me with obtaining a new hand set. Prior to this my battery had become faulty and dealing with this over the via th... See more

Company replied

Rated 5 out of 5 stars

Eleanor dealt with my enquiry in a professional way, while balancing requests from other customers. We explored options to resolve my issue and she was knowledgeable to help achieve this. Tha k you.

Company replied

Rated 5 out of 5 stars

Had a problem transferring data from one phone to new phone on Vodafone network. Eleanor sorted the problem and completed all the transfer for me. Lovely young lady, polite and very helpful and wen... See more

Company replied

Rated 5 out of 5 stars

Hayley at Livingston branch was friendly, efficient and provided us with sound advice and all the information we needed. Provided us with the phones and plans, which best suited our needs.

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Livingston

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 108 The Centre, Almoundvale South, EH54 6HR, Livingston, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

335 reviews

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5.0

All reviews

(335)

42,677 reviews in the last 12 months

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Rated 5 out of 5 stars

Had a very pleasant experience with…

Had a very pleasant experience with Andreea today in Vodafone. She was very helpful

July 25, 2026
Unprompted review
Vodafone UK - Livingston logo

Reply from Vodafone UK - Livingston

Hey Margaret,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Andrea was really excellent today

Andrea was really excellent today. Very helpful and patient

July 28, 2026
Unprompted review
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Reply from Vodafone UK - Livingston

Hey Lesley,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Service

Hayley was incredibly helpful a diligent at branch today. Thanks for all of your help

July 27, 2026
Unprompted review
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Reply from Vodafone UK - Livingston

Hey Khalil,

Thanks for the lovely review and fantastic support for Hayley.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hayley at the Livingston was fantastic

Hayley at the Livingston was fantastic, took the time to understand the challenge and involved colleagues in other parts of Vodafone to resolve

July 27, 2026
Unprompted review
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Reply from Vodafone UK - Livingston

Hey Jim,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful and knowledgeable staff

Eleanor dealt with my enquiry in a professional way, while balancing requests from other customers. We explored options to resolve my issue and she was knowledgeable to help achieve this. Tha k you.

July 19, 2026
Unprompted review
Vodafone UK - Livingston logo

Reply from Vodafone UK - Livingston

Hey Iona,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

During my visit to Livingston store

During my visit to Livingston store. Cammy & Scott went out their way to assist me with obtaining a new hand set.

Prior to this my battery had become faulty and dealing with this over the via the call centre was impossible. Cammy & Scott oversaw this transition and made sure it was smooth and stress free.

I’ll definitely go back to the Livingston store for my next upgrade.

July 17, 2026
Unprompted review
Vodafone UK - Livingston logo

Reply from Vodafone UK - Livingston

Hey Charles,

Thanks for the lovely review and fantastic support for Cammy & Scott.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Customer Service Amazing

Cammy was outstanding!

July 15, 2026
Unprompted review
Vodafone UK - Livingston logo

Reply from Vodafone UK - Livingston

Hey Abdur,

Thanks for the lovely review and fantastic support for Cammy.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hayley at Livingston branch

Hayley at Livingston branch was friendly, efficient and provided us with sound advice and all the information we needed. Provided us with the phones and plans, which best suited our needs.

July 13, 2026
Unprompted review
Vodafone UK - Livingston logo

Reply from Vodafone UK - Livingston

Hey Gordon,

Thanks for the lovely review and fantastic support for Hayley. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really good experience.

Really good experience.
Got me and my dad a new deal and saving some pennies. Awesome

July 16, 2026
Unprompted review
Vodafone UK - Livingston logo

Reply from Vodafone UK - Livingston

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing customer service

We got seen to by Cammy and what can I say… he was such an amazing guy with so much knowledge. I’m glad my phone took a bit longer to get seen to as we were engaged with Cammys amazing customer service. Can’t wait for my phone to have a problem again ☺️

July 15, 2026
Unprompted review
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Reply from Vodafone UK - Livingston

Hey Rahela,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Cammy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hayley was really helpful and…

Hayley was really helpful and understanding. She went over and beyond to ensure that I had my unlimited data sorted. And also saved me some monies. Thanks Hayley xx

July 13, 2026
Unprompted review
Vodafone UK - Livingston logo

Reply from Vodafone UK - Livingston

Hey Eloho,

Thanks for the lovely review and fantastic support for Hayley.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Eleanor first class customer service

Eleanor took the time to help with setting up the phone. Her patience and customer service was freindly and professional through out.
Vodafone is lucky to have her.

June 29, 2026
Unprompted review
Vodafone UK - Livingston logo

Reply from Vodafone UK - Livingston

Hey Martin

Thanks for the lovely review and fantastic support for Eleanor.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful assistance with that extra mile.

Had a problem transferring data from one phone to new phone on Vodafone network. Eleanor sorted the problem and completed all the transfer for me.
Lovely young lady, polite and very helpful and went that extra mile to ensure I had a good experience in store.
Thank you!

June 29, 2026
Unprompted review
Vodafone UK - Livingston logo

Reply from Vodafone UK - Livingston

Hey Hardy-Pruce,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Erin was absolutely amazing

Erin was absolutely amazing, very knowledgeable and really friendly and helpful Highly recommended

July 11, 2026
Unprompted review
Vodafone UK - Livingston logo

Reply from Vodafone UK - Livingston

Hey Caroline,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Andreea was extremely helpful and…

Andreea was extremely helpful and patient, she was able to answer all our questions and set us up with the deals that best suited us!

July 8, 2026
Unprompted review
Vodafone UK - Livingston logo

Reply from Vodafone UK - Livingston

Hey Nadia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Professional and friendly service.

Was originally in with SIM issues, it was Cameron who dealt with my issues. He quickly understood the issues I was having and went above and beyond to solve these, eventually getting a great outcome for me.

July 8, 2026
Unprompted review
Vodafone UK - Livingston logo

Reply from Vodafone UK - Livingston

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Eleanor was most helpful and…

Eleanor was most helpful and knowledgeable with my account and upgrade. Thank you.

July 8, 2026
Unprompted review
Vodafone UK - Livingston logo

Reply from Vodafone UK - Livingston

Hey Graeme,
Thanks for the lovely review and fantastic support for Eleanor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service and support from Erin …

Great service and support from Erin extremely helpful and very professional. Highly recommended

July 4, 2026
Unprompted review
Vodafone UK - Livingston logo

Reply from Vodafone UK - Livingston

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

New phone contract

The customer service employee Aadreea was very informative and very knowledgeable about the product. She was polite and curtious at all times and made me feel welcome. She explained what products were available and offered a range of phones.

July 2, 2026
Unprompted review
Vodafone UK - Livingston logo

Reply from Vodafone UK - Livingston

Hey Alan,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came into store yesterday to move from…

Came into store yesterday to move from EE to Vodafone, I spoke to Scott who was friendly and helpful with the transfer he made it seemless and that was ideal while I was visiting Livingston for such a short amount of time

July 2, 2026
Unprompted review
Vodafone UK - Livingston logo

Reply from Vodafone UK - Livingston

Hey Callum,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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