Went into store for answers to a couple of questions ended up with cheaper broadband and a new phone. We were assisted by the lovely Erin who was so knowledgeable explaining everything in a way we cou... See more
Company replied
Location
Switch locationUnit 108 The Centre, Almoundvale South, EH54 6HR Livingston, GB
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See what reviewers are saying
Ultimately a series of unfortunate events on the backend of external issues I was still able to have a fantastic in-store experience that was a huge help by the end. Erin is lovely and very personable... See more
Company replied
I visited the Livingston Vodafone store today, I was helped by Cammy and Scott, they were both really knowledgeable and extremely helpful, I had a small issue which they sorted out without delay, They... See more
Company replied
During my visit to Livingston store. Cammy & Scott went out their way to assist me with obtaining a new hand set. Prior to this my battery had become faulty and dealing with this over the via th... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Livingston
Written by the company
Contact info
Unit 108 The Centre, Almoundvale South, EH54 6HR, Livingston, United Kingdom
5.0
Excellent
348 reviews
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The girl who served us was called Erin
The girl who served us was called Erin, she works in the Centre , Livingston. She was very helpful and pleasant to talk to. She got us the best deal for what we needed.
Her boss Thomas was also helpful .
June 26, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey Mrs Heather Smith,
Thanks for the lovely review and fantastic support for Erin. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Scott was great help and provided me…
Scott was great help and provided me top class service. Answered all my questions and made me feel very at ease.
June 23, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey Andrew,
Thanks for the lovely review and fantastic support for Scott.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
All good thanks
All good thanks. Very welcome and very approachable Erin. Helped as expected. Thank you for your support.
June 22, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Andreea from Vodafone Livingston was really supportive
Andreea from Vodafone Livingston helped my wife and I to understand our SIM only plans, what was included and what wasn't and helped us explore the possible benefits of taking out a new phone plan. She was incredibly helpful, friendly and patient as we explored the pros and cons of the different phones, trade in options etc.
June 18, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cameron was a great help as always
Cameron was a great help as always. Knows his stuff.
June 19, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey Stevie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Cameron was great came in store to…
Cameron was great came in store to collect a device and he noticed that i could have traded in my device, he couldn't have been quicker to help and would definitely come back die to him
June 19, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey Richard,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Erin was a real pleasure to deal with…
Erin was a real pleasure to deal with and explained everything with great clarity.
June 18, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey Graeme,
Thanks for the lovely review and fantastic support for Erin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Cameron in store helped me drastically
Cameron in store helped me drastically. he was quick, friendly and very professional not only knowing exactly what he was talking about but also having my interests at heart while working. Could not recommend enough
June 18, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service at Vodafone
Scott was very friendly and knowledgable and the customer service was great. Scott also saved us money by letting us know about Vodafone's broadband services whereby Sky were charging us over £15 more per month. Thanks again for your help 😁
June 13, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey Linda,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Knows what I'm looking for
Knows what I'm looking for, makes sure I know what I'm getting....clear about costs and feels like he is doing a good job to match what I'm asking for.
Friendly and helpful. Great Service.
Been coming here for years as I trust the staff and have met them before
June 17, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey Mrs A,
Thanks for the lovely review and fantastic support for staff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent Service
Hayley was amazing she listened to what my problem was and solved it immediately Hayley's customer service skills were second to none I was very satisfied with the service I got and would highley recommend Vodafone @Livingston Centre
June 16, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey Jason,
Thanks for the lovely review and fantastic support for Hayley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
All employees i interacted with have…
All employees i interacted with have been genuinely fun or kind and made my potentially stressful task, an un-stressful one. I'm very grateful as i've just moved house and was able to knock another problem off my list despite having to come back the next day bc something about my card failed a verification check the first time 'round. Would recommend this shop to anyone looking for wifi and pretty chill employees :D
June 12, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey Levi,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Eleanor in the Livingston branch was…
Eleanor in the Livingston branch was fantastic, great service and extremely knowledgeable regarding products and plans
June 8, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey Julie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Eleanor was outstanding with…
Eleanor was outstanding with knowledgable and friendly service. 5 star service from start to finish!
June 8, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey there,
Thanks for the lovely review and fantastic support for Eleanor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Andreea was fantastic
Andreea was fantastic - she was sooo helpful and really cared, she went above and beyond to make sure we got everything we were looking for and then some. Thank you so much Andreea
June 3, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I had problems with a scam in my…
I had problems with a scam in my phone,and as im old and not too good on phone I took it in to shop to help..Hayley helped sort out problem and even had time to show me how to use qr code..Thanks Hayley.
June 2, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey Helen,
Thanks for the lovely review and fantastic support for Hayley.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
In store assistant was very helpful and…
In store assistant Eleanor was very helpful and got me a great deal will definitely be using the shop in future for upgrading and trade in
May 30, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey Stephen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hayley and Andrea were very helpful and…
Hayley and Andrea were very helpful and took their time to help get 2 mobile numbers I have been paying for that were out of contact I couldn't have done it without their help they deserve the praise.
May 21, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey David,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hayley, Excellent Customer service
Hayley at Livingston Shopping Mall, was exceptional attentive, asked me the right questions, very informative about the Sim card offer I was looking for, I'm so glad I was Assisted by her. Very good service I received, I would recommend her 💯% to anyone.
May 12, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Hayley at the Vodafone shop at…
Hayley at the Vodafone shop at Livingston Shopping Centre is brilliant.
Very professional and very helpful.
Goes well beyond call of duty.
May 18, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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