Vodafone UK - Livingston Reviews 

348
TrustScore 5 out of 5

5.0

Unit 108 The Centre, Almoundvale South, EH54 6HR Livingston, GB


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Rated 5 out of 5 stars

Went into store for answers to a couple of questions ended up with cheaper broadband and a new phone. We were assisted by the lovely Erin who was so knowledgeable explaining everything in a way we cou... See more

Company replied

Rated 5 out of 5 stars

Ultimately a series of unfortunate events on the backend of external issues I was still able to have a fantastic in-store experience that was a huge help by the end. Erin is lovely and very personable... See more

Company replied

Rated 5 out of 5 stars

I visited the Livingston Vodafone store today, I was helped by Cammy and Scott, they were both really knowledgeable and extremely helpful, I had a small issue which they sorted out without delay, They... See more

Company replied

Rated 5 out of 5 stars

During my visit to Livingston store. Cammy & Scott went out their way to assist me with obtaining a new hand set. Prior to this my battery had become faulty and dealing with this over the via th... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Livingston

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 108 The Centre, Almoundvale South, EH54 6HR, Livingston, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

348 reviews

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1-star

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5.0

All reviews

(348)

40,266 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely girl very helpful .

Lovely girl very helpful .

August 18, 2025
Unprompted review
Vodafone UK - Livingston logo

Reply from Vodafone UK - Livingston

We appreciate you sharing your lovely feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cameron was great at helping me with…

Cameron was great at helping me with getting my new phone. Great customer service and would definitely recommend him

August 16, 2025
Unprompted review
Vodafone UK - Livingston logo

Reply from Vodafone UK - Livingston

We appreciate your review and great feedback. We're happy to hear that you received great customer service while getting your new phone.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

George was very helpful and friendly

George was very helpful and friendly. He took the time to look for a deal. He explained everything in detail.

August 16, 2025
Unprompted review
Vodafone UK - Livingston logo

Reply from Vodafone UK - Livingston

We appreciate you mentioning how helpful and thorough our team member was during your visit. Thanks for your feedback.
Vodafone Social Media Team

Rated 5 out of 5 stars

Came into store to upgrade my…

Came into store to upgrade my connections after contemplating leaving. Cameron helped me out and saved me the money which in turn saved your customer! Great service

August 16, 2025
Unprompted review
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Reply from Vodafone UK - Livingston

Hey Marina,

Thanks for the lovely review and fantastic support for Cameron.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Superb customer service

Superb customer service from both Scott and Eleanor. Got everything I was looking for with a smile and made me feel so comfortable

August 15, 2025
Unprompted review
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Reply from Vodafone UK - Livingston

Hey Chris,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came into the store with the full…

Came into the store with the full intention of cancelling after the disaster of trying to navigate my way through the online & phoning was even worse.

Thankfully Cameron in your Livi store was not only super helpful, but also understood what I was trying to say.

July 30, 2025
Unprompted review
Vodafone UK - Livingston logo

Reply from Vodafone UK - Livingston

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Cameron.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cameron

I went to see about a new phone really had a great experience at the store the sales person Cameron was very helpful and knowledgeable he talked me through all of the options very much appreciated.

July 26, 2025
Unprompted review
Vodafone UK - Livingston logo

Reply from Vodafone UK - Livingston

Hey ,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Scott set me up on a great plan for the…

Scott set me up on a great plan for the fold 7phone, lovely boy

July 21, 2025
Unprompted review
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Reply from Vodafone UK - Livingston

Hey Georgina,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Scott found an excellent deal for me…

Scott found an excellent deal for me with the s25, honestly couldn't be happier, livingston store always treats us well

July 19, 2025
Unprompted review
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Reply from Vodafone UK - Livingston

Hi there,

I'm glad to hear that the store agents were able to help you with best deal. Thank you for the wonderful review and the fantastic support for Scott.

If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very positive experience

Nice quick easy experience in the store.Connell who helped me was very professional and courteous and a pleasure to deal with.

July 18, 2025
Unprompted review
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Reply from Vodafone UK - Livingston

Hey,

Thanks for the lovely review and fantastic support for Connell.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was severed by George a polite and…

I was severed by George a polite and pleasant person He listened to what i was asking for. Then give me what needed and explained the plan to me. Also giving me a opportunity to maybe use a different plan for my Wi-Fi at a later date overall a pleasant experience
Thank you George

July 17, 2025
Unprompted review
Vodafone UK - Livingston logo

Reply from Vodafone UK - Livingston

Hey Cyril,

Thanks for the lovely review and fantastic support for George.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came into Vodafone Livingston today for…

Came into Vodafone Livingston today for 2 new contracts, Scott set me up with him and did an amazing job

July 17, 2025
Unprompted review
Vodafone UK - Livingston logo

Reply from Vodafone UK - Livingston

Hey Tamer,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service from George

George was both friendly & knowledgeable. Very helpful and ensured the contract was right for me. I am delighted with my new iPad, as well as the savings George managed to secure me on my existing contract. Very efficient.

July 4, 2025
Unprompted review
Vodafone UK - Livingston logo

Reply from Vodafone UK - Livingston

Hi Boyd,

Thank you so much for your wonderful review and the amazing support you’ve shown for George —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

George in the vodafone shop ,Livingston…

George in the vodafone shop ,Livingston was very helpful, great knowledge of vodafone offers and made you feel at ease .

June 30, 2025
Unprompted review
Vodafone UK - Livingston logo

Reply from Vodafone UK - Livingston

Hey John,

Thanks for the lovely review and fantastic support for George.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Andreea was fantastic

Andreea was fantastic , she was exceptionally helpful , took time to look at my account and the 4 numbers I have registered and looked at how I could make savings. She had a lovely friendly manner and was very knowledgeable about the products . Also showed me how to access the app and claim my costa coffee , which was enjoyed while I purchased my new phone .

June 26, 2025
Unprompted review
Vodafone UK - Livingston logo

Reply from Vodafone UK - Livingston

Hey there,

Thanks for the lovely review and fantastic support for Andreea. It is always a pleasure to receive such positive feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent experience as a customer.

June 17, 2025
Unprompted review
Vodafone UK - Livingston logo

Reply from Vodafone UK - Livingston

Hi Celin. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Eleanor was fantastic from start to…

Eleanor was fantastic from start to finish really helpful and I didn't really need to do anything set up my new phone for me aswell hassle free highly recommend

June 13, 2025
Unprompted review
Vodafone UK - Livingston logo

Reply from Vodafone UK - Livingston

Hi Andrew. Thank you for your review for Eleanor. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Livingston Vodafone shop

I went to the Livingston Vodafone shop for help with my Vodafone app. Cameron, one of the staff was very helpfull and in next to no time at all, he had sorted out my problem. He was friendly and courteous.

June 6, 2025
Unprompted review
Vodafone UK - Livingston logo

Reply from Vodafone UK - Livingston

Hi John.

We're happy to hear that you received helpful assistance by Cameron.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Eleanor was so helpful and set us up…

Eleanor was so helpful and set us up with a great deal and helped us with our account

June 2, 2025
Unprompted review
Vodafone UK - Livingston logo

Reply from Vodafone UK - Livingston

Hey Thomas,

Thanks for the lovely review and fantastic support for Eleanor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Service was great

Service was great, Andreea made getting my upgrade so simple! Will absolutely recommend going into store

May 31, 2025
Unprompted review
Vodafone UK - Livingston logo

Reply from Vodafone UK - Livingston

Hey Deborah,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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