Went into store for answers to a couple of questions ended up with cheaper broadband and a new phone. We were assisted by the lovely Erin who was so knowledgeable explaining everything in a way we cou... See more
Company replied
Location
Switch locationUnit 108 The Centre, Almoundvale South, EH54 6HR Livingston, GB
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See what reviewers are saying
Ultimately a series of unfortunate events on the backend of external issues I was still able to have a fantastic in-store experience that was a huge help by the end. Erin is lovely and very personable... See more
Company replied
I visited the Livingston Vodafone store today, I was helped by Cammy and Scott, they were both really knowledgeable and extremely helpful, I had a small issue which they sorted out without delay, They... See more
Company replied
During my visit to Livingston store. Cammy & Scott went out their way to assist me with obtaining a new hand set. Prior to this my battery had become faulty and dealing with this over the via th... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Livingston
Written by the company
Contact info
Unit 108 The Centre, Almoundvale South, EH54 6HR, Livingston, United Kingdom
5.0
Excellent
348 reviews
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Great knowledge and patience
Great knowledge and patience. Scott and his team were brilliant especially when there was an aggressive customer, they kept calm and very professional
September 26, 2025
Unprompted review
Reply from Vodafone UK - Livingston
Hey Emma,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great service from George
Great service from George. Knowledgeable and helpful all the way
September 23, 2025
Unprompted review
Reply from Vodafone UK - Livingston
Hey Laurence,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram Link: https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Service
Eleanor was really helpful.She explained about the type of broadband that we required very clearly.She was extremely pleasant and courteous.
September 21, 2025
Unprompted review
Reply from Vodafone UK - Livingston
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Excellent service from George.
Excellent service from George.
He really helped me when I lost my phone and again now that I have found it.
September 17, 2025
Unprompted review
Reply from Vodafone UK - Livingston
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Eleanor and Alysha-I was due for a new…
Eleanor and Alysha-I was due for a new phone upgrade and I wasn't sure what to do or what I wanted. Eleanor and Alysha were incredible and went above and beyond! So happy with their customer service 🫶🏻
September 12, 2025
Unprompted review
Reply from Vodafone UK - Livingston
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Absolutely fantastic service from…
Absolutely fantastic service from George, 5 star rating.
September 12, 2025
Unprompted review
Reply from Vodafone UK - Livingston
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
George was very efficient at his job
George was very efficient at his job. Very polite and very knowledgeable. If I was using Vodafone Livingston again I would definitely ask for George.
September 12, 2025
Unprompted review
Reply from Vodafone UK - Livingston
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
George gave great friendly service and…
George gave great friendly service and made sure my needs were met. He explained everything well and answered all my questions.
September 8, 2025
Unprompted review
Reply from Vodafone UK - Livingston
We're so happy to hear that you received such great, friendly service and that your needs were met.
We appreciate you taking the time to leave us this review,
Vodafone Social Media Team
Eleanor
great service, very helpful and cheerful employee Eleanor
September 3, 2025
Unprompted review
Reply from Vodafone UK - Livingston
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Very helpful friendly staff
Very helpful friendly staff. Trying to ensure customers get both what they want and need at the best available price.
September 3, 2025
Unprompted review
Reply from Vodafone UK - Livingston
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Great service from Cammy ,from…
Great service from Cammy ,from vodafone Livingston
September 3, 2025
Unprompted review
Reply from Vodafone UK - Livingston
Thank you for taking the time to leave us such positive feedback about our agent Cammy.
Thanks,
Vodafone Social Media Team
Very helpful
Very helpful, friendly and patient, Scott took the time to help me and made the experience simple great customer service thanks
September 2, 2025
Unprompted review
Reply from Vodafone UK - Livingston
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback about our agent Scott.
Thanks,
Vodafone Social Media Team
Very attentive
Thomas was very attentive and answered all of my questions. I wanted to get an eSIM from a prime carrier in the UK rather than an eSIM reseller, so I came to Vodaphone. Thomas' service verified that I made the right choice.
September 2, 2025
Unprompted review
Reply from Vodafone UK - Livingston
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Thomas did a fantastic job helping us…
Thomas did a fantastic job helping us set up our phones. He was very knowledgable and kind. Great service, thank you!
September 2, 2025
Unprompted review
Reply from Vodafone UK - Livingston
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Thomas was so helpful and patient!
Thomas was so helpful in setting us up with a UK plan that economically best met our needs. He was very patient and helpful, thank you Vodafone!
September 2, 2025
Unprompted review
Reply from Vodafone UK - Livingston
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Cammy provided outstanding service
Cammy was brilliant in my local store today! Top notch engagement, really friendly attitude, knowledgeable and clearly trying to do his best to meet needs, and he exceed every single one of my expectations today. Hes a credit to your operation. Colleagues like Cammy are one of the main reasons I have stayed with Vodafone for almost 20 years.
August 23, 2025
Unprompted review
Reply from Vodafone UK - Livingston
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Incredibly helpful
Incredibly helpful, calm, polite and fun with nice big smiles. Best phone shop I’ve ever been in. Would definitely recommend. Thank you to George for his patience and time and during things out for me. Also thank you to Cammy who also helped.
August 22, 2025
Unprompted review
Reply from Vodafone UK - Livingston
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
George was very helpful and very polite
August 19, 2025
Unprompted review
Reply from Vodafone UK - Livingston
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Excellent service delivered with a…
Excellent service delivered with a friendly smile. Very knowledgeable
August 18, 2025
Unprompted review
Reply from Vodafone UK - Livingston
Hi Marilyn. We're happy to hear that you received excellent and friendly service. We appreciate you taking the time to leave us this great feedback!
If you ever need anything, please reach out to the Social Media team through Facebook. http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Thank you
Reply from Vodafone UK - Livingston
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
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