Went into store for answers to a couple of questions ended up with cheaper broadband and a new phone. We were assisted by the lovely Erin who was so knowledgeable explaining everything in a way we cou... See more
Company replied
Location
Switch locationUnit 108 The Centre, Almoundvale South, EH54 6HR Livingston, GB
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See what reviewers are saying
Ultimately a series of unfortunate events on the backend of external issues I was still able to have a fantastic in-store experience that was a huge help by the end. Erin is lovely and very personable... See more
Company replied
I visited the Livingston Vodafone store today, I was helped by Cammy and Scott, they were both really knowledgeable and extremely helpful, I had a small issue which they sorted out without delay, They... See more
Company replied
During my visit to Livingston store. Cammy & Scott went out their way to assist me with obtaining a new hand set. Prior to this my battery had become faulty and dealing with this over the via th... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Livingston
Written by the company
Contact info
Unit 108 The Centre, Almoundvale South, EH54 6HR, Livingston, United Kingdom
5.0
Excellent
348 reviews
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Excellent care and attention b.y Elenor
Excellent care and attention by Elenor. Very knowledable in every sspect
March 30, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey Ian,
Thanks for the lovely review and fantastic support for Elenor.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The staff in Vodafone are AMAZING
The staff in Vodafone are very welcoming and reserved they aren't pushy like other phone providers. I've moved fom O2 because of that. Thomas was brilliant, knowledgeable, friendly and good banter. He made the experience of moving providers and choosing what was right for me a great experience. I usually find getting new phones stressful but this was calm and relaxed experience. I never felt rushed and really enjoyed my time there chatting to Thomas.
March 28, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey Laura,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Andrea has been so helpful and…
Andrea has been so helpful and explained everything in detail thank you
March 25, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey Claire,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Such a professional and helpful assistance...
We have received such a professional and helpful assistance from Scott!
He helped us to sort our new broadband and adviced on better deal which led to great difference to what we paid for our previous provider. Thank you!
March 24, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Eleanor was a great help in setting up…
Eleanor was a great help in setting up my new phone and trading my old phone in, lovely customer service
March 21, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey Chloe,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent very helpful staff are lovely…
Excellent very helpful staff are lovely and friendly-Alysia
March 16, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey Kim,
Thanks for the lovely review and fantastic support for Alysia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Callum from Livingston store was…
Callum from Livingston store was training and he was a great retail assistant
March 12, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey Bernie,
Thanks for the lovely review and fantastic support for Callum.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Andreea, Livingston
Andreea was happy to help, polite, and a very friendly service.
We were just in to collect our new phone's.
March 12, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Callum, Livingston
Callum was still in training and was assisted by Craig and the team in Livingston. He was courteous and polite and kept us up to date on everything he was doing during the upgrade process. He explained the packages to find the best fit for us and explained everything we needed to know. Excellent customer service with a smile.
March 10, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hi Darren ,
Thank you so much for your wonderful review and the amazing support you’ve shown for Craig and Callum —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
very good experience with Hayley
very good experience with Hayley, she told us all of the amazing deals, got me a phone today, no waiting needed.
March 10, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey Bailey,
Thanks for the lovely review and fantastic support for Hayley.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Eleanor helped my daughter and I today…
Eleanor helped my daughter and I today in Livingston.New phone, new sims and 2 very happy customers!Eleanor was very patient and helpful.She was able to answer all our questions and helped us right through the process.Top class girl
Thank you.
February 28, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey Mandy,
Thanks for the lovely review and fantastic support for Eleanor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cammy was fantastic and fixed us out…
Cammy was fantastic and fixed us out for travelling
February 20, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey Jacqueline,
Thanks for the lovely review and fantastic support for Cammy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Andreea
Andreea
Was fantastic helpful professional and super helpful massive credit to vodaphone
February 11, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey Bill,
Thanks for the lovely review and fantastic support for Andreea.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Andrea in the Livingston branch was…
Andrea in the Livingston branch was fabulous. Very patient and knowledgeable and provided a great service which saved us a lot of money every month
February 11, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey Sharon,
Thanks for the lovely review and fantastic support for Andrea.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Scott
Great service from Scott, told us everything very clearly and easy to understand
February 1, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Andreea was super friendly and…
Andreea was super friendly and imperative
February 1, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Andrea was very friendly and helpful…
Andrea was very friendly and helpful today at Vodafone!
February 1, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey Mandy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Eleanor's help was excellent
Eleanor's help was excellent. She was patient, knowledgeable and very helpful. What could have been a stressful process was not stressful due to Eleanor's help.
January 31, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey Alison,
Thanks for the lovely review and fantastic support for Eleanor's.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Been going to Livingstone Vodafone for…
Been going to Livingstone Vodafone for some time now. Craig has dealt with most of the enquiries although al staff are equally good yesterday was a different assistant young lady names gone dark hair pony tail pretty girl...just wanted to.give feedback..
Im.over 70yrs and find technology difficult....your staff have enable me to cope with my phone etc...also my.boyfriend with his phone and tablet. Wanted to say thankyou.
Your staff are very knowledgeable...patient..give me time..explain everything.they have been able to resolve everything in every visit. I am a very nervous person....and the welcome..help..guidance...and care has enable both myself and my boyfriend to be able to get the benefits the mobile phone brings.
Thankyou so much to all of you and I will always go to Vodafone Livingstone with ease and comfort for any queries...Both myself and my boyfriend have our phones and broadband with Vodafone and both live in Lanark. In you we have technology experts to help us along our way and we just wanted to say thankyou..you deserve it.
January 29, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey Janice,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Exceptional Customer Service
Craig was absolutely brilliant sorting out our problem returning my old phone. He was patient and thorough going through all of the options. We had to revisit the store and despite being short staffed he never rushed us or made us feel like we were a nuisance. Dealing with Craig made the problems we were encountering less painful as he was so very helpful
January 21, 2026
Unprompted review
Reply from Vodafone UK - Livingston
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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