Excellent customer service provided by Zac today who managed to resolve my technical issue with help from Chris. Overall a very successful outcome,even managed to get me a good deal, so saved money to... See more
Company replied
Location
Switch locationUnit 4 , St Eli Shopping Centre, SA15 1SH Llanelli, GB
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See what reviewers are saying
The staff here have impressed me over the years. Chris today and Friday has been great. He's very polite, professional and technically very knowledgeable. It's been a pleasure to be served by him.
Company replied
Aaron and Chris were fantastic. Aaron explained everything got me a new contract and sim. I also managed to save some money on existing contracts. Well worth a visit in store in Llanelli
Company replied
We went into the Vodafone shop in Llanelli to renew my husband's contract which we didn't do but got some good advice from the manager Chris who actually got me a good deal on my contract and also gav... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Llanelli
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 4 , St Eli Shopping Centre, SA15 1SH, Llanelli, United Kingdom
4.9
Excellent
142 reviews
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Superb customer service
Excellent customer service provided by Zac today who managed to resolve my technical issue with help from Chris. Overall a very successful outcome,even managed to get me a good deal, so saved money too. What more could you ask for.
May 29, 2026
Unprompted review
Reply from Vodafone UK - Llanelli
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The staff here have impressed me over…
The staff here have impressed me over the years.
Chris today and Friday has been great. He's very polite, professional and technically very knowledgeable. It's been a pleasure to be served by him.
May 22, 2026
Unprompted review
Reply from Vodafone UK - Llanelli
Hi Tomos, thank you so much for your wonderful review and the amazing support you’ve shown for Chris, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Aaron and Chris were fantastic
Aaron and Chris were fantastic. Aaron explained everything got me a new contract and sim. I also managed to save some money on existing contracts. Well worth a visit in store in Llanelli
May 12, 2026
Unprompted review
Reply from Vodafone UK - Llanelli
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service from Chris
Excellent service from Chris, the store manager. Thank you.
May 5, 2026
Unprompted review
Reply from Vodafone UK - Llanelli
Hey Andrew ,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We went into the Vodafone shop in…
We went into the Vodafone shop in Llanelli to renew my husband's contract which we didn't do but got some good advice from the manager Chris who actually got me a good deal on my contract and also gave us some very good advice on broadband. Thank you Chris 😊
April 17, 2026
Unprompted review
Reply from Vodafone UK - Llanelli
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Evan - Vodaphone Llanelli - Excellent customer service
Evan outlined good choices and easily explained everything . His understanding of my requirements for an upgraded mobile was immediately understood and he gave an excellent service in this regard . Would recommend Evan for his knowledge and ability to help customers easily understand best options available 😁
April 11, 2026
Unprompted review
Reply from Vodafone UK - Llanelli
Hey,
Thanks for the lovely review and fantastic support for Evan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Llanelli
Hey Christian,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Zac.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Just renewed contract Evan was…
Just renewed contract Evan was excellent explained everything politely and simply
Really happy 😊
March 10, 2026
Unprompted review
Reply from Vodafone UK - Llanelli
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cracking Lad
Went into the Llanelli store, was served by Aaron B, excellent service all round,helped me setup my tablet id been having trouble with and recomended me a sim plan for my needs. Cracking Lad.
March 7, 2026
Unprompted review
Reply from Vodafone UK - Llanelli
Hi Craig,
Thank you so much for your wonderful review and the amazing support you’ve shown for Aaron —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Chris was absolutely amazing
Chris was absolutely amazing , explained many times what the options was as I was a bit confused 😳was happy to explain till I understood and got best deals for us , friendly , polite and knowledgeable, absolutely an asset to the company , lucky to have him
March 7, 2026
Unprompted review
Reply from Vodafone UK - Llanelli
Hey Tracey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chris the manager in Llanelli store
Chris the manager in Llanelli store, couldn’t help me enough! What a superstar thank you for being so kind and understanding. The best!!!
February 16, 2026
Unprompted review
Reply from Vodafone UK - Llanelli
Hey Abie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Account access and upgrade to Full Fibre
Visited the store yesterday afternoon. We've been having issues getting into our account online, to be honest it was a nightmare with the "advisor" on line and over the phone.
Aaron had our account sorted and updated all our details in the shop.
We now have Full Fibre 500 being fitted the first week of March.
February 14, 2026
Unprompted review
Reply from Vodafone UK - Llanelli
Hey there,
Thanks for the lovely review and fantastic support for Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chris was really friendly & helpful…
Chris was really friendly & helpful explained everything effortlessly
February 14, 2026
Unprompted review
Reply from Vodafone UK - Llanelli
Hey Emily,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Llanelli
Hey Laurence,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The team at the shop
The team at the shop, are all very friendly and helpful, great service from both my visits over the last two days
January 31, 2026
Unprompted review
Reply from Vodafone UK - Llanelli
Hey ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Llanelli
Hi Tracy,
Thank you so much for your wonderful review and the amazing support you’ve shown for Chris —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Llanelli
Hey Ben,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service. Sorted me and my girlfriend out with 2 phones, both with very good prices! Highly recommend, simple and easy service from Evan who is very knowledgeable and patient. I will definitely will come back again!
January 10, 2026
Unprompted review
Reply from Vodafone UK - Llanelli
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Problem solved
I visited this branch whilst in the area to make enquiries but thought it would take too long to upgrade my accounts. However Aaron B advised that he could help sort them out and take not much time and he was right! Very knowledgeable, efficient and friendly. Happy with the outcome.
December 20, 2025
Unprompted review
Reply from Vodafone UK - Llanelli
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic help from Chris at Llanelli store
Chris was incredibly helpful from start to finish. We went into the Vodafone store in Llanelli looking for a new SIM that suited our needs, and he clearly explained all the available options and the pros of each contract, making it really easy to choose the right one for us. He gave us excellent advice on how to cancel our existing contract and was very knowledgeable about the whole process in general.
Chris was friendly, easy to talk to, and answered all our questions thoroughly. He talked us through the SIM swap step by step and honestly saved us a lot of stress after we’d spent ages trying to work it out online. It was definitely worth coming into the store, a great experience and fantastic customer service!
December 18, 2025
Unprompted review
Reply from Vodafone UK - Llanelli
Hey Chloe,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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