Thank you to Joey for doing an amazing job in sorting a new contract and upgrading my phone.He explained everything well and took time to get me a fantastic deal. Many thanks and well done.
Company replied
Location
Switch locationUnit 4 , St Eli Shopping Centre, SA15 1SH Llanelli, GB
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See what reviewers are saying
Evan was very friendl, courteous and patient. He went the extra mile - I went in to put a sim card in my phone and left with a better mobile and broadband deal than my current Vodafone ones. Very help... See more
Company replied
Excellent customer service provided by Zac today who managed to resolve my technical issue with help from Chris. Overall a very successful outcome,even managed to get me a good deal, so saved money to... See more
Company replied
Visited the store yesterday afternoon. We've been having issues getting into our account online, to be honest it was a nightmare with the "advisor" on line and over the phone. Aaron had our acco... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Llanelli
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 4 , St Eli Shopping Centre, SA15 1SH, Llanelli, United Kingdom
4.9
Excellent
159 reviews
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Llanelli branch
Llanelli branch, south wales, dealt with Aron B. Fantastic,very helpfull. Had time to explain things to me, a 62 year old, in a very patient manner. Very helpfull, and corrected immediatly,the problem i had. Many thanks to vodafone, oh, and also Aron.
November 14, 2025
Unprompted review
Reply from Vodafone UK - Llanelli
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Grate customer services
Grate customer service evan was very patient and I got the phone above the one I wanted for less than I thought amazing
November 10, 2025
Unprompted review
Reply from Vodafone UK - Llanelli
Hi. We're happy to hear that you had a positive experience and appreciate the patience you received. Thank you for sharing your amazing feedback with us! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Data problem
visited the shop on Monday to resolve a problem with the phone was greeted by Chris who was very pleasant helpful and sorted the problem for.
November 3, 2025
Unprompted review
Reply from Vodafone UK - Llanelli
Hi. We're happy to hear that you had a positive experience in our shop! We appreciate your kind words and are so glad we could resolve the phone issue for you. Thanks for your feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Spoke to Dom was vert helpful
November 3, 2025
Unprompted review
Reply from Vodafone UK - Llanelli
Hi. We're happy to hear that the assistance you received was helpful. Thank you for your positive feedback; we appreciate it. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Llanelli
Hi. We appreciate you taking the time to share your thoughts. We are so glad to hear that you had such a positive experience with our service. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Evan was really helpful and explaining…
Evan was really helpful and explaining this clearly when I wasn't sure.
October 29, 2025
Unprompted review
Reply from Vodafone UK - Llanelli
Hi. We're happy to hear that our team member was able to provide clarity and assistance. We appreciate you taking the time to share your positive experience! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Evan was very helpful and very…
Evan was very helpful and very informative he helped us get our 2 new phones
October 29, 2025
Unprompted review
Reply from Vodafone UK - Llanelli
Hi. We're happy to hear that you found our team member helpful and informative during your phone purchase. Thank you for sharing your positive experience with us! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing manager (Chris)
Could not fault the Llanelli store what amazing Store manager Chris is he could not do enough for me I went in with my watch not working and after some time Chris managed to get it all sorted for me and fair play if was not for him having passed experience with what to do with Apple Watches I don’t think I would have been able to got it up and running again thank you so much Chris for all your help and support today your amazing at your job can’t thank you enough
October 25, 2025
Unprompted review
Reply from Vodafone UK - Llanelli
Hi. We're so happy to hear that you had such a positive experience at our Llanelli store. It's great to know that our team member was able to assist you with your watch issue. We appreciate you taking the time to share your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I’ve been going to the Llanelli store…
I’ve been going to the Llanelli store over the past couple of weeks to purchase a phone and broadband. I have to say that the manager Chris is absolutely amazing, nothing is too much trouble and he goes beyond his role to make sure I had everything I needed. Honestly he’s fantastic. Thank u mate.
October 24, 2025
Unprompted review
Reply from Vodafone UK - Llanelli
Hi. We're happy to hear that you had such a positive experience while purchasing your phone and broadband. We appreciate your kind words regarding the assistance you received. It's great to know that our team member went above and beyond to meet your needs. Thank you for your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A credit to Vodafone
Being greeted in store at Llanelli by Aaron.B and the service he provided. We were looking for an upgrade for my daughter. He listened to her requirements and gave lots of advise and took the time to show her different styles and designs. A credit to your brand
October 18, 2025
Unprompted review
Reply from Vodafone UK - Llanelli
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Was served by Dom very helpful only…
Was served by Dom very helpful only came in to check my bill and found a phone and a SIM cheaper than what I payed for my SIM only very pleased
October 20, 2025
Unprompted review
Reply from Vodafone UK - Llanelli
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Aaron was great prompt service and very…
Aaron was great prompt service and very personable
October 11, 2025
Unprompted review
Reply from Vodafone UK - Llanelli
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
A a Ron
A a Ron
Was brilliant very helpful and friendly, made the experience upgrading my phone easy with his great funny sense of humour.
October 9, 2025
Unprompted review
Reply from Vodafone UK - Llanelli
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Big thank you to Chris at Vodafone…
Big thank you to Chris at Vodafone Llanelli today 20 September 2025 for handling and sorting out our phone upgrades and broadband in a professional manner.And dealing with our questions and answers with discounts.Very well done.Thanks again.
September 20, 2025
Unprompted review
Reply from Vodafone UK - Llanelli
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Outstanding customer service
I received the best customer service from Aaron, Evan and Chris. Aaron had lots of patience and although I was there for 2 hours he was professional throughout. Evan helped where he could and Chris was amazing. Well done lads and thank you xx
August 30, 2025
Unprompted review
Reply from Vodafone UK - Llanelli
Hey Caroline,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aaron was very helpful and informative
Aaron was very helpful and informative, answered my questions clearly. Had a friendly, calm, patient manner.
September 5, 2025
Unprompted review
Reply from Vodafone UK - Llanelli
We're happy to hear that our team member was helpful and answered all your questions. We appreciate you mentioning their friendly and patient approach. Thanks for your feedback!
Thanks,
Vodafone Social Media Team
Impressed
I went to the Llanelli store this week needing advice about new phone options. I was served by Evan who was very knowledge and helpful.
August 28, 2025
Unprompted review
Reply from Vodafone UK - Llanelli
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Llanelli
Hey Carole,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sales person was helpful and gave good…
Sales person was helpful and gave good advice. He suggested appropriate new handset and plan which worked well for my requirements. Service was quick and clearly communicated. I would recommend visiting this store for inperson help and advice.
August 14, 2025
Unprompted review
Reply from Vodafone UK - Llanelli
We're happy to hear that the sales person was helpful and provided good advice. We appreciate the positive feedback.
Thanks,
Vodafone Social Media Team
Dom gave me a great service and was…
Dom gave me a great service and was very knowledgeable
August 11, 2025
Unprompted review
Reply from Vodafone UK - Llanelli
Hey Anthony,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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