Thank you to Joey for doing an amazing job in sorting a new contract and upgrading my phone.He explained everything well and took time to get me a fantastic deal. Many thanks and well done.
Company replied
Location
Switch locationUnit 4 , St Eli Shopping Centre, SA15 1SH Llanelli, GB
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See what reviewers are saying
Evan was very friendl, courteous and patient. He went the extra mile - I went in to put a sim card in my phone and left with a better mobile and broadband deal than my current Vodafone ones. Very help... See more
Company replied
Excellent customer service provided by Zac today who managed to resolve my technical issue with help from Chris. Overall a very successful outcome,even managed to get me a good deal, so saved money to... See more
Company replied
Visited the store yesterday afternoon. We've been having issues getting into our account online, to be honest it was a nightmare with the "advisor" on line and over the phone. Aaron had our acco... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Llanelli
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 4 , St Eli Shopping Centre, SA15 1SH, Llanelli, United Kingdom
4.9
Excellent
159 reviews
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The customer service is very good
The customer service is very good, informative and helpful,guiding me through my options. Very satisfied, Korey did a great job
July 26, 2025
Unprompted review
Reply from Vodafone UK - Llanelli
Hey S Beck,
Thanks for the lovely review and fantastic support for Korey.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent Service
Dom and his team looked after me from the moment I walked into the store. They resolved all my problems in a very professional way. Excellent!
July 15, 2025
Unprompted review
Reply from Vodafone UK - Llanelli
Hey Melvyn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very prompt and efficient service from…
Very prompt and efficient service from Dom. Will recommend always.
July 17, 2025
Unprompted review
Reply from Vodafone UK - Llanelli
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chris
Chris, as usual, was brilliant: new number for my son, new sim, keeping all his WhatsApp groups, etc. Quick, efficient, taking advantage of a special offer.
July 8, 2025
Unprompted review
Reply from Vodafone UK - Llanelli
Hey Mark,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chris was so helpful and patient
Chris was so helpful and patient. Went through various offers. I didn't feel rushed.
June 14, 2025
Unprompted review
Reply from Vodafone UK - Llanelli
Hi Bev. We're happy to see you've been given the customer service you deserve.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Evan was very helpful throughout my…
Evan was very helpful throughout my entire process. Quick and easy.. answered all my questions effortlessly. Top job.
June 6, 2025
Unprompted review
Reply from Vodafone UK - Llanelli
Hi Thomas, we are pleased to hear about your fantastic experience. It's great to hear Evan was helpful and delivered an excellent service. Thank you for your 5 star feedback.
Thanks,
Vodafone Social Media Team
Had a great experience with Dom in the…
Had a great experience with Dom in the llanelli store. We had multiple questions and he managed to sort everything very efficiently. Upgrading myself and my husband. Thanks again.
June 5, 2025
Unprompted review
Reply from Vodafone UK - Llanelli
Hi Karen.
We're happy to hear that you had a great experience in store. Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to us on Social Media.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Llanelli
Hey Danielle,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service from Jake and all the…
Excellent service from Jake and all the staff
May 28, 2025
Unprompted review
Reply from Vodafone UK - Llanelli
Hey Diane,
Thanks for the lovely review and fantastic support for Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Korey was very helpful when it came to…
Korey was very helpful when it came to helping me find what best for my upgrade. As I was finding my old plan too high.
May 20, 2025
Unprompted review
Reply from Vodafone UK - Llanelli
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nothing was too much trouble!
Chris worked very hard to give us what we needed with our phone contracts! Nothing was too much trouble! Would highly recommend both him and Vodafone - we will be back!
May 9, 2025
Unprompted review
Reply from Vodafone UK - Llanelli
Hey Sarah,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very short staffed
Very short staffed, long waits. Staff not very helpful when you eventually get served
April 29, 2025
Unprompted review
Reply from Vodafone UK - Llanelli
Hey Lyndsey,
I'm truly sorry to hear about the challenges you've faced at the Vodafone store. It's unfortunate that your experience has not been up to our standards, and I want to assure you that we strive for better.
If there's anything at all you still need help with, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Great staff and very helpful
After having issues purchasing 2 sim only deals through Vodafone online and both of them not being activated after 6 days I decided to pop into the Vodafone shop in Llanelli first thing this morning, the staff are really welcoming and friendly and Chris was fantastic, within an hour I now have 2 new sims that are actually working. If I have any issues in future, I won’t waste my time with Vodafone online chat, I’ll pop straight to the Llanelli branch
April 23, 2025
Unprompted review
Reply from Vodafone UK - Llanelli
Hey Helen,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service , even though I literally went to the shop just before closing time, Chris served me, made me feel welcome and had plenty of time to sort my sim card problem. Thank you, Excellent service
April 17, 2025
Unprompted review
Reply from Vodafone UK - Llanelli
Hey Charlette,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Llanelli
Hey Colin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Evan was friendly and professional
Evan was friendly and professional. He guided my in the right direction as I wasn’t sure what phone or package to go for. He answered all my questions and was extremely polite. Thank you for taking the time to help me choose a new phone today.
Thank you, Evan.
April 9, 2025
Unprompted review
Reply from Vodafone UK - Llanelli
Hey Leah,
Thanks for the lovely review and fantastic support for Evan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service from start to finish, very polite and professional. Couldn't fault anything.
April 9, 2025
Unprompted review
Reply from Vodafone UK - Llanelli
Hey Shelley,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Llanelli
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Chris at Llanelli Was Amazing
Chris was amazing. I was paying way over the odds because I had failed to cancel a foster childs phone contract. He calmly talked me through my options in terms of a new contracts
Chris is friendly but professional. Very happy. Thanks Chris 😊
March 8, 2025
Unprompted review
Reply from Vodafone UK - Llanelli
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Chris was extremely helpful in the…
Chris was extremely helpful in the Llanelli store
March 6, 2025
Unprompted review
Reply from Vodafone UK - Llanelli
Hi Sara,
We really appreciate your positive feedback for Chris, thank you! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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