Thank you to Joey for doing an amazing job in sorting a new contract and upgrading my phone.He explained everything well and took time to get me a fantastic deal. Many thanks and well done.
Company replied
Location
Switch locationUnit 4 , St Eli Shopping Centre, SA15 1SH Llanelli, GB
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See what reviewers are saying
Evan was very friendl, courteous and patient. He went the extra mile - I went in to put a sim card in my phone and left with a better mobile and broadband deal than my current Vodafone ones. Very help... See more
Company replied
Excellent customer service provided by Zac today who managed to resolve my technical issue with help from Chris. Overall a very successful outcome,even managed to get me a good deal, so saved money to... See more
Company replied
Visited the store yesterday afternoon. We've been having issues getting into our account online, to be honest it was a nightmare with the "advisor" on line and over the phone. Aaron had our acco... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Llanelli
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 4 , St Eli Shopping Centre, SA15 1SH, Llanelli, United Kingdom
4.9
Excellent
159 reviews
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Excellent professional service.
Excellent professional service.
Friendly and informative.
February 25, 2025
Unprompted review
Reply from Vodafone UK - Llanelli
Hi Jane,
Thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Hgreat staff e was really could at sorting my…
He was really could at sorting my problem and went way past
Thankyou to voder phone for staff
February 24, 2025
Unprompted review
Reply from Vodafone UK - Llanelli
Hi Jeff. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful knowledgable and friendly
Helpful knowledgable and friendly, cant thank chris enough
February 8, 2025
Unprompted review
Reply from Vodafone UK - Llanelli
Hey Lydia, Thanks for your kind words for Chris. All the best, The Vodafone Social Media Team
He made me very welcome and he was very…
He made me very welcome and he was very helpful and anserd everything i wanted to no
January 18, 2025
Unprompted review
Reply from Vodafone UK - Llanelli
Hello, Jake,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
First class service
Chris was amazing really helpful, cheerful and managed to sort us a great deal
January 10, 2025
Unprompted review
Reply from Vodafone UK - Llanelli
Hi Danielle. Thank you for your review for Chris. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Went to Vodafone Llanelli to renew my contract. Chris (store manager) was very friendly and knowledgeable about offers available to me.
January 10, 2025
Unprompted review
Reply from Vodafone UK - Llanelli
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Fantastic service at the Llanelli store
This was my fourth interaction with Vodafone for a fault in my brand new iPhone. I was served by Evan (and his colleague Jacob). They are both a testament to Vodafone and represent the company really well. They were polite and helpful and, after a lot of difficult communications with other agents, were able to resolve my problem. Couldn’t have had better service.
December 7, 2024
Unprompted review
Reply from Vodafone UK - Llanelli
Hi Sarah,
This is lovely feedback for Evan and Jacob. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Popped into Vodafone llanelli as I was…
Popped into Vodafone llanelli as I was having problems with my sim card. Just needed advice. I had been into other stores but had no help.
Spoke to a guy called Dom and he gave me all the answers I needed. Fantastic service and friendly helpful attitude. Got my new sim and all my phone 🤳 problems have been removed.. Ann- marie was also very helpful.
Would recommend Vodafone after this experience. Would not use any other phone company after this.
Thanks all.
November 14, 2024
Unprompted review
Reply from Vodafone UK - Llanelli
Hi Richard. Thank you for your review for Dom. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent
Excellent
outstanding experience deal with experienced staff
So helpful nothing was to much work
Made a stressful job easy
Thanks so much
November 4, 2024
Unprompted review
Reply from Vodafone UK - Llanelli
Hi Paul,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Excellent service from Ann
Excellent service from Ann - Marie and Dom. Very patient with my husband and I explaining about phone contracts and phones. Definitely would recommend.
November 4, 2024
Unprompted review
Reply from Vodafone UK - Llanelli
Hi Aynslee,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
The staff are amazing especially Evan…
The staff are amazing especially Evan who sorted my query ASAP
November 1, 2024
Unprompted review
Reply from Vodafone UK - Llanelli
Hey Paul, Thanks for your feedback for Evan.
All the best, The Vodafone Social Media Team
Great helpful service and advice and…
Great helpful service and advice and very professional staff and service
October 25, 2024
Unprompted review
Reply from Vodafone UK - Llanelli
Hi Jamie,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Fantastic customer experience today at…
Fantastic customer experience today at the Llanelli store, Carmarthenshire. Thanks to Evan, and the Store Manager. Great work!
October 24, 2024
Unprompted review
Reply from Vodafone UK - Llanelli
Hi Andy,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Patient and understanding staff
I popped into the Llanelli store last week with my Mum who has Dementia. I wanted to find out if I could get a better deal on my Mum's phone contract. I was served by Evan and Anne Marie who were both wonderfully patient and understanding with my Mum. They were very knowledgeable and able to offer us multiple different cheaper options. Overall what could have been a difficult experience for my Mum was made pleasant and I very much appreciate their help.
October 14, 2024
Unprompted review
Reply from Vodafone UK - Llanelli
Hi Karen,
This is lovely feedback for Evan and Anne Marie. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Dom in Llanelli store was very helpful…
Dom in Llanelli store was very helpful and knowledgeable answered every question I had very satisfied with the service
October 23, 2024
Unprompted review
Reply from Vodafone UK - Llanelli
Hey Phil,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Anne Marie helpful
Anne Marie in the Llanelli store was wonderful! Upon moving to the UK I had bought a British phone but when I signed into my American Gmail, GooglePlay insisted I was in America and wouldn't let me download British apps. My IT husband and I tried for an hour to change the country and it would not work, until I took it in and Anne Marie had the brilliant idea to create a new Gmail with my British address and debit card, and it worked perfectly!! I can now have things like the banking ap and the grocery store aps so thank you Anne Marie!!
October 15, 2024
Unprompted review
Reply from Vodafone UK - Llanelli
Hi Ariel,
Thank you for taking the time to review and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Found dom very helpful and curtious and…
Found dom very helpful and curtious and took care in my request
October 7, 2024
Unprompted review
Reply from Vodafone UK - Llanelli
Hi Alexander,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Seemless
Absolutely seamless transaction.
Very helpful,knowledgeable and accommodating sales advisor [Ethan]
..inspired confidence in my new Samsung device as I'm completely bereft of tech 'know how'
Many thanks!
October 5, 2024
Unprompted review
Reply from Vodafone UK - Llanelli
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Great service
Lovely friendly staff
Great service
Would highly recommend
September 16, 2024
Unprompted review
Reply from Vodafone UK - Llanelli
Hello, Jessica,
That’s lovely to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Was made to feel very welcome and the…
Was made to feel very welcome and the staff helped me save money off my monthly bills.
September 16, 2024
Unprompted review
Reply from Vodafone UK - Llanelli
Hello, Natalie,
Thanks for writing a review and recommendation. It's wonderful that you received a great experience, it's certainly what we like to hear!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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