Thank you to Joey for doing an amazing job in sorting a new contract and upgrading my phone.He explained everything well and took time to get me a fantastic deal. Many thanks and well done.
Company replied
Location
Switch locationUnit 4 , St Eli Shopping Centre, SA15 1SH Llanelli, GB
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See what reviewers are saying
Evan was very friendl, courteous and patient. He went the extra mile - I went in to put a sim card in my phone and left with a better mobile and broadband deal than my current Vodafone ones. Very help... See more
Company replied
Excellent customer service provided by Zac today who managed to resolve my technical issue with help from Chris. Overall a very successful outcome,even managed to get me a good deal, so saved money to... See more
Company replied
Visited the store yesterday afternoon. We've been having issues getting into our account online, to be honest it was a nightmare with the "advisor" on line and over the phone. Aaron had our acco... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Llanelli
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 4 , St Eli Shopping Centre, SA15 1SH, Llanelli, United Kingdom
4.9
Excellent
159 reviews
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Easy simple helpful just as it should be
Easy simple helpful just as it should be
September 12, 2024
Unprompted review
Reply from Vodafone UK - Llanelli
Thanks for your 5 star review, Ray! If you ever need help, just pop our team message on X - vodafone.uk/3LXh2xl Facebook - vodafone.uk/3lCYUxW or Instagram - https://ig.me/m/vodafone We'd be happy to assist 🙂 Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Llanelli
Thanks for your 5 star review, Ann! If you ever need help, just pop our team message on X - vodafone.uk/3LXh2xl Facebook - vodafone.uk/3lCYUxW or Instagram - https://ig.me/m/vodafone We'd be happy to assist 🙂 Thanks, Vodafone Social Media Team
Humanity over Human Rights My Son's young family was visiting the…
My Son's young family was visiting the Llanelli store, when my three year old Grandson desperately needed the toilet, and was refused by a female member of staff. I complained to the CEO via email and had the company line rolled out to me. I understand that these are franchise businesses, however, when I was in business I would allow young children, accompanied by a parent, to go through my home to use the toilet. Luckily my Grandson managed to hold until they got to a more understanding business. What would have happened if he had lost control and another customer slipped, I wouldn't like to think what the repercussions would be.
September 10, 2024
Unprompted review
Dom has the patience of a saint
Dom has the patience of a saint. Polite, honest and very friendly. If you have any problems he is the man to go to. If you need non like for like he is the most reliable one to see.
August 31, 2024
Unprompted review
Reply from Vodafone UK - Llanelli
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Brilliant and friendly staff
Brilliant and friendly staff. Informative and full of information
August 21, 2024
Unprompted review
Reply from Vodafone UK - Llanelli
Hello Scott,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Had a problem with my bill ,Ann-Marie…
Had a problem with my bill ,Ann-Marie (store manager) In the Llanelli store sorted it out straight away.
Absolutely first class
August 20, 2024
Unprompted review
Reply from Vodafone UK - Llanelli
Hi Steve,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again, Vodafone Social Media Team
One of the best friendly staff I've seen
One of the best, friendly sales staff we have seen in store. Ethan made our experience straight forward and was a pleasure to talk to. He took the time to get to know his customers and we were happy to have purchased an apple watch at the end. Would definitely recommend Ethan to anyone who needs to go instore
August 10, 2024
Unprompted review
Reply from Vodafone UK - Llanelli
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
I had a significant problem with setting up entertainment pack
I had a significant problem with setting up entertainment pack on my phone. This weekend I wasted 3 hours on the phone to Vodafone. No one could help . I visited Vodafone Llanelli. Was ready to give up and just have sim only. The store manager A.M. spent under 20 minutes on the internal chat line, and now I believe I am set up correctly. The professionalism in store was outstanding, thank you….
August 5, 2024
Unprompted review
Reply from Vodafone UK - Llanelli
Hi Rick,
It's great to hear about the positive experience which you had in store. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing customer experience with the…
Amazing customer experience with the most amazing staff.
August 3, 2024
Unprompted review
Reply from Vodafone UK - Llanelli
Hi Kirsty,
This is fantastic to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great vist to vodafone llanelli
Great vist to vodafone llanelli. Dom was very helpful getting me a new phone and trade in top notch stuff , credit to the company give the man a raise!
July 31, 2024
Unprompted review
Reply from Vodafone UK - Llanelli
Hi Declan,
It's great to hear about your recent experience and feedback. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Eathan and I believe it was Anne Marie
Eathan and I believe it was Anne Marie? I’m so sorry if I’m wrong. I collected an iPad and Eathan was brilliant help, did his job perfectly and Anne Marie was there to help and suggested switching to Vodafone with my current phone as I’m having trouble with my current provider. Lovely customer service!
July 30, 2024
Unprompted review
Reply from Vodafone UK - Llanelli
Hey ,
Thanks for the lovely review and fantastic support for .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Ann Marie & Eathan amazing customer…
Ann Marie & Eathan amazing customer service! I wasn’t happy at all with Vodafone at all, in store staff at Llanelli were brilliant
July 2, 2024
Unprompted review
Reply from Vodafone UK - Llanelli
Hi Kieran!
It's really great to hear Ann Marie and Eathan turned your experience around. If you ever need anything in the future, please feel free to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Very understandable on settling…
Very understandable on settling balances very friendly service by all staff that I interact with quick and efficient
June 21, 2024
Unprompted review
Reply from Vodafone UK - Llanelli
Hi Mike,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Llanelli
Hi Jason. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
AnneMarie is a good customer service…
AnneMarie is a good customer service attendant spent 15 minutes and broadband and engineer appointment was sorted can't wait to use my broadband
May 27, 2024
Unprompted review
Reply from Vodafone UK - Llanelli
Hi AnneMarie,
Thanks for taking the time to share this feedback with us!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Great service very friendly and helpful
Great service very friendly and helpful
May 23, 2024
Unprompted review
Reply from Vodafone UK - Llanelli
Hi Nigel,
Thanks for taking your time to share the experience you've had in our Llanelli store. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Reply from Vodafone UK - Llanelli
Hi Nicki. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly make it very easy to…
Very friendly make it very easy to understand everything!
May 4, 2024
Unprompted review
Reply from Vodafone UK - Llanelli
Hey there,
Thank you for taking the time to share this great review with us.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Great service from the girls at…
Great service from the girls at Llanelli. Annmarie and Corey were fab! Came in with an issue on my phone and walked out saving money and with a new phone and Broadband! Thank you
April 26, 2024
Unprompted review
Reply from Vodafone UK - Llanelli
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Korey was a fantastic help regarding…
Korey was a fantastic help regarding upgrading my own contract, also assisted in my partners new contract set up, which was a easy process completed with a new broadband set up. Very knowledgeable and made the whole thing easy. Couldn't be happier.
April 8, 2024
Unprompted review
Reply from Vodafone UK - Llanelli
Hi Lauren. Thank you for your review for Korey. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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